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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,537 ratings1,537 reviews
  1. 5 stars76% (1,169)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 31-40 of 1,537 reviews
Feb 8, 2022
CCL07
5 out of 5 stars review

Verified Purchase

Best washer & dryer I've ever owned

[This review was collected as part of a promotion.] I love it! Very easy to use. I didn't need the manual to figure it out! Able to do a queen size comforter & blanket with room to spare. Very quiet. I forget it's even running until I hear the pleasant chime letting me know it's done. I have a small laundry room so the tower helps to free up space. I love that that the dryer automatically sets to match what the washer was set at. Highly recommend.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 30, 2023
Airing of Grievances
2 out of 5 stars review

Verified Purchase

A pain in the neck to use but it is gorgeous

This washer/dryer combo is beautiful and is great for washing large items. However for my typical laundry (cotton tshirts, underwear, nice jeans) I am still trying to figure out how to make it work as well as my previous washer/dryer combo. I with the typical loads I always use cold water and dry at low heat. (I learned many years ago not to put my jeans in the dryer because they will shrink in length over time so I line dry them.) I was surprised to find that the only preset wash program that is suitable for my tshirts and tops is the delicate cycle as it is the only one that allows you to choose cold water. I am still trying to figure out the best Spin choice that will not leave the clothes too wet but not compress them so much that wrinkles are set in. As far as drying the tshirts and tops it falls far short of my older unit that this one replaced. First, NONE of the preset drying programs allow me to choose low heat; I have to use the app to download a Very Delicate program, and I would prefer not to have to use the app - I should be able to make choices in the presets for such a common usage. Second, my previous dryer offered a cool-down period with every heat level that tumbled the load with air only for about 10 minutes before declaring the load to be done. When I pulled the clothes out of the dryer they were unwrinkled and cool to the touch. This dryer has no such feature and even drying on low heat my clothes come out wrinkled; I need to experiment with setting different dry levels but I think that would just result in my clothes coming out damp. The Wrinkle Guard feature helps with not having to take the clothes out immediately but it doesn't make the wrinkles not appear in the first place. My biggest complaint is the amount of time it takes to dry out all of the gaskets to the washer's door after using it. Not only does the inside of the door and the outside of the biggest gasket have to be dried, but great care must be taken to dry the folds of the gasket in the door - there are two of them, and my fingers plus drying towel barely fit in the innermost fold. AND the door must be left open which pretty much makes the unit not compact with respect to the space it takes up. I only dried the inside of the door and the outer gasket plus leaving the door ajar the first couple of times I used it and that was not enough to keep it from having a strong mildew smell. So now I know that I need to schedule an extra 5-10 minutes to dry the washer after finishing the day's wash. Related is the filter at the bottom of the washer which apparently will need to be drained on a regular basis. This is the first time I've seen this in a washer and it is not an easy task. The little hose the comes out isn't long enough so to drain it I have to get a very shallow pan that is large enough to catch all the water or I'll have a wet floor. Another extra maintenance chore is the need to run a washer clean cycle. The manual says to do this once a month but I question whether I need to do it that often as I am a small household of one and I wonder if that frequency would be the same as for a large family. I really don't want to have to do this as I live in a drought prone area and my household water comes from a rainwater collection system. I've never had to do this with a previous washing machine and it seems like a huge waste of water to me. To sum up, my problems with this machine are: 1. The necessity to use the app to accomplish routine tasks 2. Lack of dryer choices which minimize wrinkles in the preset tasks 3. Lack of a cool down cycle (that I can find) with any dryer program 4. Washing machine should not have so much residual water which I have to clean out myself to avoid mildew 5. Washing machine should not need to be washed out on a regular basis (waste of water and electricity for hot water) and the filter should be easier to empty.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We appreciate your elaborated explanation of your experience with your LG Washer Dryer Combo. We're sorry to hear about the inconvenience you have experienced. We will surely pass your feedback to the rest of our team. If you need more assistance with your LG unit, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^Jolly

May 25, 2021
KENEKE
5 out of 5 stars review

Verified Purchase

Unexpected thrill

[This review was collected as part of a promotion.] I did not think a man could get excited about a machine, maybe a new gun, or truck. My kids insisted I get the tower because my wife (84, me 85) had to go down the basement to do washing. So the Tower came to my house. I have never been around a washing machine that works so silently, efficiently, and turns out clothes that are amazingly not only clean, but fluffy and soft like brand new. I am the boss of the wash day duty now and thrill to see how the pair work during the several cycles. The LG technology is just fantastic. I heartily recommend the product to any and all who want a space-age laundry marvel.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Apr 19, 2021
OldHouse1921
5 out of 5 stars review

Verified Purchase

Perfect size!

[This review was collected as part of a promotion.] This washer and dryer is very compact in over all dimension sizes, yet the capacity of both is very large! From small wash loads to large bedding loads, the washer and dryer can handle it all without taking up much space! Perfect for small closets in older homes.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jun 19, 2022
Ronald D
5 out of 5 stars review

Verified Purchase

Excellent Tower

[This review was collected as part of a promotion.] I'm very impressed with the units ability to wash and dry clothes. It is a much bigger unit than the top loading over/under that I had previously. It fit in the same space, but just barely. Be sure to correctly measure the dimensions where you want to place it. The unit is very quiet when in operation. It took me a day to get comfortable with all the new menu item choices. I enjoy the large capacity as it has cut down on the number of loads I have to do each week. I find that I'm using the wrinkle care setting on the dryer more than I thought I would. It keeps my shirts from coming out wrinkled when I cannot get them out as soon as the dryer stops. The dryer will continue to tumble the clothes until you open it to remove them. Overall I'm very please with my purchase.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Apr 25, 2021
Cosash
5 out of 5 stars review

Verified Purchase

Great smart features

[This review was collected as part of a promotion.] Purchased this product due to reviews I read and lives up to them. Washes so much faster than my previous washer since will actually weigh the amount of clothes. Like the smart features in the app and can actually pick what you are washing like towels. Like that the tub for both washer and dryer are extra large. My only complaint on the dryer is if you let it pick the dryer level and you pick the dampness, it thinks everything is dry when is not, so I end up putting the time amount in. Other than that I love the look and sleekness and very happy.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Sep 22, 2021
Pancho57
5 out of 5 stars review

Verified Purchase

Fantastic & Fun

[This review was collected as part of a promotion.] This laundry center is fantastic, beautiful and fun. It's super silent, the controls are simple and intuitive. The capacity is amazing. Couldn't be happier. The only downsize is connecting to my WiFi... bit complicated.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
May 19, 2022
Justgolf
3 out of 5 stars review

Verified Purchase

DOA

[This review was collected as part of a promotion.] Washer arrived not functioning. Repair guy already replaced the valves which fixed that issue, but now he said the control board needs to be replaced. Pretty unacceptable for a brand new machine. Looks nice otherwise.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We hate to hear this and thank you for providing your feedback.^Sandy

Apr 6, 2021
Kay2317
5 out of 5 stars review

Verified Purchase

It’s GREAT

[This review was collected as part of a promotion.] Bought it in Jan 2021 and waited anxiously for 8 weeks for delivery. Finally came in late February but had a large dent in front. Was replaced as requested but had to wait again. Thankfully new one came in great condition and works great. Really like how compact it is and large a load it will hold. Thanks fir making everything right!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 6, 2021
TRoyko
4 out of 5 stars review

Verified Purchase

Great machine

[This review was collected as part of a promotion.] I had a Bosch set for over 10 years. Decided to look for more energy efficient stackable set. Love how they are and that I can download specialty cycles. Also I get alerts on my phone when the loads are done. I am very happy that I chose LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714