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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
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4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,421-1,430 of 1,539 reviews
Aug 10, 2021
Reviewer name: RJ815
5 out of 5 stars
5 out of 5 stars review

Fabulous machine

[This review was collected as part of a promotion.] I love that the controls are located in the middle. It performs well and fits perfectly in the space I allocated for it.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 4, 2021
Reviewer name: txjoe817
5 out of 5 stars
5 out of 5 stars review

AWESOME FEATURES

[This review was collected as part of a promotion.] Clothes come out cleaner than previous washer/dryer. Love the app LG ThinQ. It notifies me when the washer or dryer is finished. Also, love the sleek all-in-one look of the Washtower system.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Apr 18, 2021
Reviewer name: SDmom
5 out of 5 stars
5 out of 5 stars review

Great machines! Absolutely love them!

[This review was collected as part of a promotion.] I’ve had this for 2 months and love the way it looks and works! After having a LG washer and dryer I knew I wanted another one and this is perfect!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 11, 2025
Reviewer name: Kathleen Kenton
1 out of 5 stars
1 out of 5 stars review

Awful product.

[This review was collected as part of a promotion.] Product is awful. I have had problems with both washer and dryer washer doesn’t go through full cycle. Blinks U 5 every wash. Clothes do not rinse.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there Kathleen! Let's look at what's happening with your LG washtower so we can get it back up and running again as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the error code, and we'll be ready to help! *Josh

Oct 28, 2022
Reviewer name: Ajg2007
1 out of 5 stars
1 out of 5 stars review

Washer Extremely loud and shakes on spin cycle

I was super excited to use this machine, first time using a load of towels, the spin cycle was so loud and shook to the point it was moving on the floor. So disappointed in something that cost thousands of dollars.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 24, 2021
Reviewer name: Nate3
5 out of 5 stars
5 out of 5 stars review

Sleek Design with Great Performance

[This review was collected as part of a promotion.] I couldn't be any happier with my LG Washtower! It state of the art features with great performance makes it a tremendous asset in our new house!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jun 21, 2021
Reviewer name: jayfolks
5 out of 5 stars
5 out of 5 stars review

All-in-one

[This review was collected as part of a promotion.] we needed a stacking washer/dryer but wanted the controls in the middle--this laundry center fits the bill!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Sep 26, 2022
Reviewer name: OnMV2022
4 out of 5 stars
4 out of 5 stars review

Be Aware Doors are not reversible

I love this wash tower however having thought I read the spec sheet there was no mention that the doors are not reversible anywhere. Just beware they are left hinged. Unfortunately this hidden piece of information has ruined my new laundry room.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Nov 10, 2021
Reviewer name: jeffkots
1 out of 5 stars
1 out of 5 stars review

Would be nice if the dryer dried

[This review was collected as part of a promotion.] Not sure if I got a lemon, but no matter what settings I chose, my clothes end up wet/damp at the end of the dry cycle. I run the machine 3-5 times at least, just to get the clothes dry.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 19, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Washer/Dryer combo stack

Appliance works fabulous! But setting up and using the app is for an iOS device is nearly impossible. The product instructions are not capable of communicating with Americans apparently. I give the appliance 5 stars and the app a ZERO !

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from social/lg

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha