Skip to Main Content
Sams Club
Sams Club
Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
Sort by |
Showing 1,381-1,390 of 1,533 reviews
Feb 25, 2023
Laylakma
1 out of 5 stars review

Wish I could sell it but would feel bad for that p

I bought this over a year ago and wish I would of done something about it soon. Have three babies and a full time job its really hard to figure out why an appliance sucks. Every wash I do it smells rotten, so I run an empty cycle with vinegar first to see of that would help. The rubber part turns moldy and is almost impossible to clean and collects dirt and grime. I keep the door open so it can dry out and not get more moldy with the moisture. I should not need to clean a washer each use. I hate using it and now I an stuck with it because I would feel bad selling it to someone. I hate this washer, but the dryer is fine.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Washer Dryer Combo, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 15, 2021
Tyler02
4 out of 5 stars review

Simple to Use

[This review was collected as part of a promotion.] I bought this in November and did not receive it until mid-January. The delivery/logistic company was terrible (the delivery people themselves were fast, friendly, and efficient). The machines are simple to use but there is a big lack of features/cycles compared to the traditional stacking units. The turbo wash feature is awful. Makes the washer loud and clunky and you cannot deselect this to customize your wash. The dryer is great. The machines are sleek to look at and the size of fantastic.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 4, 2021
Spaceship
5 out of 5 stars review

Great for compact spaces. Sounds like a spaceship!

[This review was collected as part of a promotion.] Ideally I was looking at a bigger LG washer/dryer combination but did not have enough space to have a separate washer and dryer. Upon doing research, I saw a lot of mixed reviews about this one but figured that everyone’s situation varies and you never know until you try it yourself. I’m glad I made this purchase as it fits perfectly in my bathroom space and is quiet enough not to disturb anyone in the home. Definitely recommend the gas dryer versus electric as I have read that they damage clothes compared to the gas dryer. I don’t have anything to criticize about this product as it fulfills the need for me and my family. Only annoying part was that it was back ordered but that’s out of anyone’s control due to covid19 etc.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jul 1, 2024
Larrisa Ariail
5 out of 5 stars review

Gorgeous green LG pair

This green is gorgeous! It’s not a matte but it’s not metallic either. If you’re on the fence, just go for it! Love how they wash and dry, they’re so efficient and didn’t know how bad I really needed a new set til I received these beauties. Worth every penny!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 30, 2021
kaer
5 out of 5 stars review

And Goldilocks said, "Just Right!"

[This review was collected as part of a promotion.] This washer/dryer combo was the perfect addition to my historic loft condo with its small space for a washer/dryer. The old one was just that; old. The new one makes me love doing my laundry. It is quiet, quick and efficient with lots of options to work with. The front loading doors are the perfect size and the controls are center located electronic "buttons". The lights in both are enough to show you missing articles. I am Goldilocks in the bears laundry room with this appliance!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 2, 2021
Krissy in AZ
1 out of 5 stars review

HORRIBLE - WORST LG PURCHASE I HAVE MADE

[This review was collected as part of a promotion.] This is no way to customize your washing and drying needs. The dryer mode either doesn't dry (ends the cycle early) OR it over dries. On the washer mode, most cotton or light weight clothes get extremely wrinkled (due to the advanced default spinning cycle) and they are permanent wrinkles and now I have to iron out everything. I HATE this unit.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 14, 2024
Rock3322
1 out of 5 stars review

Doesn’t work

[This review was collected as part of a promotion.] Bought the WKEX200HBA wash tower and professional install and the new dryer doesn’t work right out of the box. Hope this is not a sign of things to come. So now have to wait another week to get the new unit and take this new unit back.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there! We appreciate you telling us about your recent delivery experience with your LG WashTower. We always want to ensure a perfect out-of-the-box experience so that our cherished customers can enjoy their new LG products right away, so your feedback is very helpful for our improvement. We'd love to have the chance to look into your replacement on social media @LGUSSupport to see if there are any updates or insights we can provide! Please message us with your contact info, and we'll gladly look into this for you! *Joseph

Jan 11, 2021
Vicatoria
5 out of 5 stars review

Love the look

[This review was collected as part of a promotion.] This machine is so quite on any cycle. The quality of the washer and dryer is superb, clothes, delicates are washed superbly. Linens and sheets look brand new, sheets are so crisp and fresh just love machine. Fits perfectly in the space,

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 17, 2021
Disappointed LG Quality
5 out of 5 stars review

Excellent Washer Dryer

The Washtower does a great job of washing quickly and drying thoroughly. My only improvement to the product would be to have the light inside the dryer remain on as long as the dryer door is open after drying is finished and while all the clothes are completely emptied from the dryer. Would be nice to have the light on for as long as you are emptying the dryer. Currently, the light goes out within a couple of minutes whether you have completely unloaded the dryer or not.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714