Hi Lisa, We want to help you save time with your laundry routine. Our LG combo units use a condensing drying method, but poor drying can be caused by inadequate water supply, a clogged drain filter, or load size. Check out the link for more information and troubleshooting tips: http://spr.ly/6425Xvqg7. If you still need help, contact our social media department with your model, serial, and phone number, and we'll do our best to resolve this. ~Tanisha Tanisha

Hi there, Davis! Thanks for sharing your review. Great to hear your WashTower has been a solid choice and is still keeping you happy after nearly a year of use. If you ever need anything in the future, @LGUSSupport is here for you. #LifesGood ❤️ ‑Rich