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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,361-1,370 of 1,533 reviews
Nov 21, 2021
Lodge21
1 out of 5 stars review

Lemon broken on first and second use

I just purchased the washtower. I’ve used it twice, and it didn’t work either time. On the first use, (1) the clothes were soaking wet after the wash, (2) standing water was left the drum, and (3) I had to wring the clothes by hand. A technician inspected the unit and couldn’t find the problem. The second time I used the washtower, it stopped FOUR times with motor errors. LEMON. After using it twice, I want a refund.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 16, 2022
hoison2621
5 out of 5 stars review

Full size capacity in a small size unit

[This review was collected as part of a promotion.] I bought this product three weeks ago and couldn't be happier. Nice design and well built. Time will tell if my opinion changes. No mechanical buttons or knobs Easy to use features. This product comes with wireless connectivity which I can't see myself ever using but other wise I have no other complains.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 12, 2023
HopefulSoon
4 out of 5 stars review

Doors Cannot Be Reversed

I wish to buy this WashTower with very good average rating. I have owned another LG appliance for over 10 years so I am a satisfied LG customer. But this WashTower is not deigned to reverse the doors to open on the left instead as designed on the right side. While I am still in the market for a stacked washer and dryer - I hope soon LG can redesign their WashTower with reversible doors.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 8, 2020
mitos
4 out of 5 stars review

Doors not Reversible!!!!!

This set was delivered to me yesterday and look very nice. I’m sure they’re going to work great. But the door is not reversible. The specs say it is, but is not. I chatted with LG Chat team 3 times. 1st time , lady couldn’t help and got disconnected. 2nd time- guy said it was reversible but no how-to instructions were given. After looking and trying to see if it was reversible, I chatted a 3rd. time and a lady said they’re Not Reversible. All other washer/dryers I’ve owned in the past have had reversible doors. I’m really surprised LG didn’t give this option on this set. It’s a little frustrating because of my laundry room set up, now doors will always be on my way while doing laundry. I did not get to see these displayed on the floor at the store. These were shown to me on a store computer screen. They looked very nice and sleek so I bought them. But the door swing is my frustration. SO BUYER BEWARE! Study the door swing and make sure it works for your laundry room set up before you buy these.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 31, 2021
LGP1
3 out of 5 stars review

Disappointed

[This review was collected as part of a promotion.] Love the look. Love the fact that it is quiet. Love the size. I am disappointed that the wifi only works with 2.4GHz which I no longer have. I am also disappointed that when I put in the scent boosters, there is no scent after drying unlike my previous units. Also, the washer doesn't have a permanent press cycle. I would like more choices to easy customize to my preferences.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Mar 29, 2021
AlexinSFCA
3 out of 5 stars review

Touch Screen Failure after 1 month

[This review was collected as part of a promotion.] I got the dual unit with an electric dryer. Works great other than the washer won't turn on after only 1 month of being installed. The touch screen is not responding. Tried switching outlets, still nothing.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 13, 2021
MizzU
5 out of 5 stars review

Quality workmanship. Highly recommended.

[This review was collected as part of a promotion.] Machine works great, Previous highly regarded brand did not even supply enough water to thoroughly wet clothing. This washer does the job with less tangling of clothing, Shorter was times too. Drier-----forget about it. Dries fast and completely. No pulling out some clothes and restarting drier to finish drying the rest. I've had it 3 weeks and so far, very pleased.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 4, 2021
Kate H
5 out of 5 stars review

Exceeds Expectations!

[This review was collected as part of a promotion.] I had high hopes for this washer/dryer combo but 1 month in this unit exceeds those expectations. From the quiet operation, to the integrated app with specialty settings and the AI that hasn't once left a load to wet or not clean enough. Everything about this unit is A+++

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 3, 2021
DVaughn
5 out of 5 stars review

Sleek and smart

[This review was collected as part of a promotion.] We bought this washer dryer combo a few months ago. I chose it because it fit in the space much better than stacking a full size washer and dryer like we previously had. I didn’t realize how much better this combo would be. I love that the doors open the same direction and it takes up less space - it looks so much better than the stacked set. The washer and dryer are full size and work great. I love that the dryer automatically goes to the setting the washer was on - you can change if you want to of course. Overall the washer and dryer are much quieter than what I previously had and washes well and much quicker than our old machine. Great options for settings

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Sep 13, 2023
6882
5 out of 5 stars review

Much better than expected!

[This review was collected as part of a promotion.] I've had this combo for 4 months. We have relocated the laundry room to the first floor and needed something smaller. It has been fabulous and has exceeded our expectations for a smaller unit. It handles a king size comforter very well. The cycle is shorter than expected and the settings are accurate.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714