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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,391-1,400 of 1,533 reviews
Oct 15, 2021
SuzM
5 out of 5 stars review

Perfect for us

[This review was collected as part of a promotion.] We needed to replace a stacked w/d and have limited space. Because of the design, this w/d takes up the same amount of space but holds more laundry. Easy to use, quiet, and the gentle buzzer at the end means we don’t have to worry about waking anyone if we use this at night.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Aug 13, 2022
Castle Grandma
3 out of 5 stars review

Would not purchase again

Washer Pros: small quick load cycle and sanitize cycle. Large capacity. Controls in the middles are nice. Dryer Pros: large capacity. Cons: I have to select each option every time I do a load. There is no favorite setting to save. A laundry basket does not fit under the washer door, I have to move it to open and close the door. I’ve never had a dryer that needed so much maintenance. Having to wipe down the door gasket for lint is rediculous. And I find gobs of lint in the trap opening that I have to remove by hand. Can’t select an individual wash cycle, you have to start from the beginning. This was not designed for a busy person in mind. I’m glad I didn’t have this when I had children living at home. I’m so sorry I didn’t research this more,

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Feb 19, 2021
HimiH
5 out of 5 stars review

Great features and great area saving

[This review was collected as part of a promotion.] This is one of best washer/drier i have every purchased, it has a lot of smart features which makes laundry easy and less time thanks to Turbo wash. I like the sync feature were when the washer finish the cycle it send all data to drier to pre-select the options automatically. Super quite and stylish

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 13, 2022
Anonymous
2 out of 5 stars review

LG ThinQ app SUCKS!!!, machine is great.

I love this machine with the exception that most of the wash cycles are in the Cloud and the app is designed by engineers not users. The cycles are hidden in some submenu. "Wash Cycles" should be a clear link on the first screen you see when you push on the tower. If some condition(s) like "Power on the washer" etc. must be met when you select "Wash Cycles" a pop-up should tell you. what to do,

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

Thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Feb 21, 2021
Customer for Life
5 out of 5 stars review

Love this WashTower

[This review was collected as part of a promotion.] I love that the control panel is in the middle for easy reach to turn on the washer or the dryer. It is great that it can also be controlled by my iphone and it sends a message to it when a cycle is completed. It works great, clean laundry and it is quiet when running. I love all the wash/dry cycle features also. Very happy with this product! Saves space in my my small laundry room also!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 13, 2024
Mike54545
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] It's ok. I don't need all of the bells and whistles (and they don't seem to even work that well). I needed something with a very specific set of dimensions and this fit the bill. I'll see if it has some longevity. That's the real test.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there Mike! We appreciate you letting us know about your LG washtower and want you to have the best experience possible. So we can help make sure this happens, please reach out to us on social media at @LGUSSupport with your contact details, model number, and details about the features of your unit, and we'll be ready to help! *Josh

Dec 1, 2024
An angry mom and wife
1 out of 5 stars review

Doesn’t wash at all. Barely gets clothes wet

[This review was collected as part of a promotion.] I never ever write bad reviews but I was trying to give this machine a chance. We bought it in 2021 so at first thought it was user error. This machine barely provides any water even on the heaviest setting and constantly collects the dirt and scum in the lining of the machine it’s actually disgusting! I want problem to know how awful this is

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there! Thanks for sharing your LG Washtower experience with us. Keeping your laundry routine quick, easy, and clean is crucial, so we'd love to help! If you find that your wash cycles aren't providing enough water, we recommend trying the Extra Rinse or Pre-Wash functions. While these may not add additional water to your cycle, this can still help by ensuring the removal of detergent after a cycle—along with the improved cleaning of heavily soiled or stained clothing. You can find out more about these functions on page 44 of your owner's manual. If you find that the gasket lining of your washer builds up grime and dirt over time, it's possible the type of detergent used may be affecting the cycle. This LG Washtower is rated for HE detergents only, so we recommend using a compatible detergent type. Using non-HE detergents may result in the build-up of suds, grime, and dirt over time. For information on how to clean your LG Washertower, check out our guide at https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-tub-of-your-lg-washing-machine--20150635948425. If you still need help, you can reach us on social media @LGUSSupport. Send us a message with your contact info and model number—we'll gladly help! *Joseph

May 10, 2021
jakem
5 out of 5 stars review

Excellent Laundry Center

[This review was collected as part of a promotion.] We were redoing our laundry closet and wanted stacked laundry, but fell in love with the sleek design of this unit. Not only is it shorter than stacking two separate units with stacking kits, it's way sleeker and fixes the issue of having controls for the machine on top being too tall to reach by placing all controls in the center touch-bar. We LOVE the machines. Super quiet, efficient, and clean and dry clothes so much better than the 10 year old LG set we replaced. Overall a huge upgrade and makes laundry much quicker and easier than before, and we now have closet space next to the machine for storage and coats that we can actually reach!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 8, 2021
pmm0302
4 out of 5 stars review

Takes Up Half the Space!

[This review was collected as part of a promotion.] So far we love our new Wash Tower. We were able to add a stand up freezer to our laundry room. It cleans and dries great. I haven't figured out the up loadable feature yet but look forward to creating my own cycles. The only issue I have is it can be a bit noisier then my previous washer but it's not too bad.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 19, 2022
Jbecause
4 out of 5 stars review

Good Wash & Dry but...

Purchased 7/2021 and has been trouble free. Several issues I have are with electronic controls. 1. when wash completes the well drained items are STUCK to the drum, a simple end of cycle tumble for several minutes would leave all items available at bottom of drum instead of having to extricate much from sides. 2. Ease of wash/dry modifications is wack-o you can choose some programs, but they are not completely tailorable to my needs and often lock out areas (Hot, Cold, Spin, Temp etc.) outside of pre-sets. You must find your way through download-able menus that also have odd limits to tailoring a desired wash or dry. Likely program written by non users. Wifi unstable and frustrating to reenable after disrupted.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714