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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,537 ratings1,537 reviews
  1. 5 stars76% (1,169)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)
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Showing 1,331-1,340 of 1,537 reviews
Jul 29, 2024
Zebrina
5 out of 5 stars review

Does the Job!

[This review was collected as part of a promotion.] I bought two of these machines to do the laundry for my very busy massage company and they are perfect! The oil and lotion come out and the machines are quiet and efficient! Not too mention they look amazing!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 19, 2021
AhnaE
5 out of 5 stars review

Fantastic

[This review was collected as part of a promotion.] I read all the reviews before buying this laundry center. I am so glad I did buy this LG laundry center. It works great using less water than my older washer. it handles loads of all sizes and quietly. Love the dry Steam cycle! I really am enjoying using my LG Laundry Center.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 6, 2025
Judy Schx
1 out of 5 stars review

Buy Something Else But Not this Unit

Save your money. The dryer will make your clothes all wrinkled and you will need an iron to get out the wrinkles. The clothes stick to the side of the dryer, they do not get tumbled. My pants and tops need to be ironed before I can even wear them to work. Do yourself a favor and buy and do research on a better unit. I am so so disappointed with this unit, my poor husband is so tired of hearing me complain about this unit. A big waste of your money. The dryer unit of this stackable is a huge disappointment. If you want to get just one piece of clothing dried and hopefully get out the wrinkles, it will never happen. Make sure you have an iron handy. Because this unit will make that one piece of clothing all wrinkled and unable to pull it out of the dryer and think it will look good. You will be highly disappointed.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there. We want to help make your laundry experience smoother! Wrinkling can sometimes happen due to factors like overloading, extended drying times, or fabric type. To help reduce wrinkles, try using a lower heat setting, removing clothes promptly after the cycle ends, and using the Wrinkle Care or Low Temp Dry options if available. A fabric softener or dryer sheet can also help minimize static and sticking. Let us know if you’d like more tips to get the best results from your dryer! We're always available, just send us a private message on social media @LGUSSupport so that we can connect. ^ Diego

Jan 29, 2021
jvincent
5 out of 5 stars review

Amazing washer / dryer

[This review was collected as part of a promotion.] We bought the wash tower during the end of year sales. So much better than the old washer/dryer combo we had before. It's easy to use with the controls centered between the washer and dryer so no reaching high up for dryer controls. The washer even tells the dryer what settings to use based on what you washed. Plus it really quiet and easy to connect to the ThinQ app.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 6, 2021
SG68
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Bought this to install in a closet type space in our finished basement. Fits perfectly into the area. Had this installed about 3 weeks ago and have used a few times. Works well and will be used primarily for towels and bathing suits after swimming/hot tub.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 27, 2021
oscaro928
4 out of 5 stars review

Great features but monthly cleaning of filter?

[This review was collected as part of a promotion.] The washer dryer combo is great in the sense of not having the buttons on top like most stacked washer and dryer combos. It dries and washes just fine. However the monthly cleaning of the filter in the washer is a bit of a pain, first time I have had to do that in a washer.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 8, 2021
Aport
2 out of 5 stars review

Still not fixed

I had the Washtower installed two months ago. It cleans my clothes great! It is a nice design and fits well in my small space. But, I wanted a new-age appliance that connects to Wifi, and this one is still unable to connect. Repairman has been here twice. We think it’s the ThinQ app. It must have problems and service people can’t fix it. I can’t do certain type functions without it. I would not recommend an LG appliance till LG gets this bug worked out.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 5, 2021
Mimi24grands
5 out of 5 stars review

Chores are easier

[This review was collected as part of a promotion.] I love the LG Washtower. It fits in my master bedroom closet with it's sleek profile. The controls in the middle keep you from having to reach or use a stool to get to them. The settings are perfect and intuitive with what you are washing or drying. My husband has even started helping with the wash which he has never done in the 13 years we have been married! Our clothes have never been cleaner thanks to the steam option. I am hoping for many years of use and enjoyment from this unit. I would recommend it to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 13, 2024
Mike54545
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] It's ok. I don't need all of the bells and whistles (and they don't seem to even work that well). I needed something with a very specific set of dimensions and this fit the bill. I'll see if it has some longevity. That's the real test.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there Mike! We appreciate you letting us know about your LG washtower and want you to have the best experience possible. So we can help make sure this happens, please reach out to us on social media at @LGUSSupport with your contact details, model number, and details about the features of your unit, and we'll be ready to help! *Josh

Nov 2, 2021
saxyjaz
4 out of 5 stars review

Love this All in one Unit

[This review was collected as part of a promotion.] We bought this unit about 9 months ago and absolutely love it. We've always wanted stacking front loaders, but my wife being 5'0" always had issues reaching the dryer controls on top (most of which are actually angled up some (as they're designed to be sid by sides). When our old washer took a crap last year we stumbled upon this unit that seems to solve this issue. The first (As far as I'm aware) truly designed to be a vertically oriented washer/dryer - with controls in the middle!!! Overall wash/dry quality is excellent. I like the features of the app and that settings auto set to the dryer from your wash cycle - super smart! My only minor complaints are that the dryer accumulates sand/dusty stuff on the door and front of the unit. We've got kids - kids are dirty - this gunk ends up falling on the floor when we open the dryer. Second - the silicone gasket/seal on the washer is already molding some. In my search there were a few newer front loaders that integrate a fan to their washer to specifically dry the gasket. It was a feature I would've really appreciated on this unit. It's annoying to have to leave the door open so the gasket can dry and not mold. I'm worried about having to replace this at some point soon (likely not very cheap). Other than those two issues this unit is fantastic and I'd still highly recommend it to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714