Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

Member photos

Sort by |
Showing 1,331-1,340 of 1,539 reviews
May 27, 2023
Reviewer name: 1Iahawk
5 out of 5 stars
5 out of 5 stars review

Love it!

This washer/dryer combo is very easy to use and has many fantastic features. Outside of being highly space saving, the barrels of each washer/dryer are very spacious. Clothes come out very clean with minimal laundry soap used...highly, highly recommend!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jul 3, 2023
Reviewer name: CindyMIA
3 out of 5 stars
3 out of 5 stars review

Great Machine -- No wifi compatibility

I absolutely love everything this LG washer and dryer offer...except for one thing -- we have a SMART house, we have ordered most of the electronics to be linked with our Google Assistant, however, this equipment is not compatible with 5G wifi. It took us some time to figure it out--we called for support, we asked online, etc and it took us some time to DIG and find out that this was the case. The washer and dryer are great, but I cannot download a special setting or do the neat mobile things I would love to do -- which was the idea of why we purchased this unit

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social/LG

We appreciate you sharing your concern and understand your need for a functioning TV that is able to connect to Google Assistant. We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your TV, using the handle @LGUSSupport. We are eager to help you! ~Rita

Dec 13, 2022
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

LG ThinQ app SUCKS!!!, machine is great.

I love this machine with the exception that most of the wash cycles are in the Cloud and the app is designed by engineers not users. The cycles are hidden in some submenu. "Wash Cycles" should be a clear link on the first screen you see when you push on the tower. If some condition(s) like "Power on the washer" etc. must be met when you select "Wash Cycles" a pop-up should tell you. what to do,

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

Thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jan 20, 2021
Reviewer name: Maniscca
5 out of 5 stars
5 out of 5 stars review

Best Laundry Ever!

[This review was collected as part of a promotion.] I bought this about a month ago to slim down the limited resources in my laundry room. First, it’s beautiful. Second, it’s quiet. Third, it’s efficient and works like a charm. I just love love love it! I love all the different wash and dry types, I love the downloadable types. I love it all. This is how all laundry should be! And it washes about the same size as my full size unit. Highly recommend.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Sep 13, 2023
Reviewer name: 6882
5 out of 5 stars
5 out of 5 stars review

Much better than expected!

[This review was collected as part of a promotion.] I've had this combo for 4 months. We have relocated the laundry room to the first floor and needed something smaller. It has been fabulous and has exceeded our expectations for a smaller unit. It handles a king size comforter very well. The cycle is shorter than expected and the settings are accurate.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 24, 2022
Reviewer name: Plackerm
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] We just had our unit installed last week and it is so loud when it is washing, I’m not sure we will want to keep it unless someone can help get it quieter Sounds like a turbo jet. It is exactly what we were looking for style wise, but can’t handle the noise.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review our product. We hate hearing you are having an issue with your washtower. Your feedback is especially important to us. Please rest assured that your concerns will be shared with our marketing and product teams. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service and replacement. We apologize for any inconvenience this has caused. ^Daphane

Dec 2, 2021
Reviewer name: Krissy in AZ
1 out of 5 stars
1 out of 5 stars review

HORRIBLE - WORST LG PURCHASE I HAVE MADE

[This review was collected as part of a promotion.] This is no way to customize your washing and drying needs. The dryer mode either doesn't dry (ends the cycle early) OR it over dries. On the washer mode, most cotton or light weight clothes get extremely wrinkled (due to the advanced default spinning cycle) and they are permanent wrinkles and now I have to iron out everything. I HATE this unit.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 30, 2024
Reviewer name: Amcdon
5 out of 5 stars
5 out of 5 stars review

Compact powerful unit

[This review was collected as part of a promotion.] This is a compact washer dryer tower that has several useful modes and functions. The small load function on the washer and steam function on the dryer are the most notable for me- sometimes I only need to wash a few items. The steam function works wonders for removing wrinkles from clothing.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, there. Thanks for sharing your thoughts on the LG Wash Tower. We understand the importance of having a compact tower that actually delivers, and it’s great to hear how much you’re enjoying those handy small‑load and steam features. They really do make quick refreshes and wrinkle care a breeze. If you ever need help with anything down the road, @LGUSSupport is always ready to assist. #LifesGood ❤️ ^Juvy

Feb 21, 2021
Reviewer name: ripped off joe
2 out of 5 stars
2 out of 5 stars review

What a waste

This unit seems to have the ability to wash and dry well. It lacks any semblance of user control to truly maximize any of its potential. The default settings are a joke. Even worse, the lack of customization of its app settings is even worse. For the amount of money spent on this unit, I am completely dumbfounded on the lack of control I have over it. Almost every piece of clothing, blanket, or other item we buy today, has one simple instruction; machine wash cold and tumble dry low. This doesn't change based on how heavy duty or heavily soiled the load is. I feel completely ripped off having bought this unit for the money. LG needs to add a fully customizable cycle to its app. Until such time, nobody in their right mind should consider buying this over priced under productive device.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 26, 2021
Reviewer name: Islander56
5 out of 5 stars
5 out of 5 stars review

Ingenious.

[This review was collected as part of a promotion.] We had been considering stacking our washer/dryer, but that would have put the dryer controls out of reach of my wife. LG solved this bigtime with this WashTower unit. We have been using the WashTower about a month and are really happy with it. My wife is happy with the cleanliness of the clothes and how well both units work. The controls are simple without too many worthless options. Plus it is significantly quieter than the old washer/dryer we replaced. LG gets an A+ for this one!

Review from lg.com
Helpful?5921HTFN8VK015534322714