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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,321-1,330 of 1,533 reviews
Mar 20, 2021
LP Colorado
5 out of 5 stars review

Love the location of the controls!

[This review was collected as part of a promotion.] I've only had my set for a few weeks but so far I really like it; I needed a stackable for my space and was limited by the newer models because most have the controls on top. Being vertically challenged myself, I couldn't reach them without a stepstool. This set has the controls in the middle-- excellent feature! I also really like the quick/short wash cycle. The steam feature on the dryer is great too! The only thing I dislike is the dryer sensors. I use at-home dry cleaning (Dryell or similar) occasionally and this dryer won't let me set it for 10-15 minutes. It doesn't sense anything damp so it turns off after 1-2 minutes. Other than that, I really like the set!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 3, 2023
TEB23
2 out of 5 stars review

Screech noise buyer beware, defect

There is obviously a flaw in the product. Reading multiple reviews with same issue, I also recently returned this wash tower due to screeching noises coming from the washer when doing a load of laundry. Brand new tower and happened on first time using, after a tech looked at it and advised fixed. Happened following on every load after.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Chris, LG Social

Hi! We realize the noise issue you've described remains unresolved and would like the opportunity to look into this. So that our social media team can assist, please reach out to us via DM on Twitter or via PM on Facebook. Our handle for these platforms is @LGUSSupport. Please include your phone number or washer information (model and serial numbers) in your direct/private message to us. We look forward to hearing from you! ^Chris

Jul 29, 2024
Zebrina
5 out of 5 stars review

Does the Job!

[This review was collected as part of a promotion.] I bought two of these machines to do the laundry for my very busy massage company and they are perfect! The oil and lotion come out and the machines are quiet and efficient! Not too mention they look amazing!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 6, 2021
kathyFL
5 out of 5 stars review

Time Saver!

[This review was collected as part of a promotion.] Replaced an older laundry pair that was very noisy and inefficient. Love the new LG Tower combo, especially the dual digital control panel location. Very quiet, sleek and modern appearance. Saving "loads" of laundry time!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Aug 16, 2022
Cinjim
2 out of 5 stars review

Dryer

I have had the washtower for almost a year. The washer is great but I am not happy with the dryer at all. I have to dry the cloths for at least two dryer cycles before they are dry. I called for service and he tells me that maybe the vent is clogged because the dryer is working…….. all brand new vents so that is not the answer. Very unhappy with the money we spent and now it is not efficient. I would not purchase this set.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Mar 2, 2021
jthomas84
5 out of 5 stars review

Sleek and sophisticated

[This review was collected as part of a promotion.] This combo is amazing! It remembers my wash settings for when I load the dryer, washes and dries well, and has multiple settings to customize. You can also download special settings to the machine to make it your own. I had my last set of lg washers and dryers for 10 years and always loved them. So glad we upgraded to this another lg and picked this beautiful machine!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
May 27, 2023
1Iahawk
5 out of 5 stars review

Love it!

This washer/dryer combo is very easy to use and has many fantastic features. Outside of being highly space saving, the barrels of each washer/dryer are very spacious. Clothes come out very clean with minimal laundry soap used...highly, highly recommend!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 20, 2021
Maniscca
5 out of 5 stars review

Best Laundry Ever!

[This review was collected as part of a promotion.] I bought this about a month ago to slim down the limited resources in my laundry room. First, it’s beautiful. Second, it’s quiet. Third, it’s efficient and works like a charm. I just love love love it! I love all the different wash and dry types, I love the downloadable types. I love it all. This is how all laundry should be! And it washes about the same size as my full size unit. Highly recommend.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Sep 16, 2024
sadCustomer3928
1 out of 5 stars review

In home delivery is horrible

We selected the in home delivery option and needed to have the product delivered to the third floor. There was nowhere to specify delivery location during initial shipping. When the crew showed up they said they needed a 4 man crew to get the washer up the stairs. It's been 5 weeks and we haven't been able to get the delivery crew to get the washer to the third floor. LG support was useless in assisting us and referred us the delivery partner, the delivery partner support has been horrible. Right now the machine is useless taking up space unplugged in the downstairs entry, thus 1 star.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there! Thank you for taking the time to share your experience with us. We want you to enjoy your LG washer and all its amazing features fully. It's important to us that you're able to get your unit as soon as possible, so we'd like to look into this further for you. Please private message us on social media @LGUSSupport with your contact information, and we'd be happy to look into this with you together! ^Joslyn

May 31, 2024
Manda83
1 out of 5 stars review

Big waste of money!!

Looks nice and saves space but works very poorly. Does not wash clothes properly and don't even try to add anything extra like laundry sanitizer or anything it will stop half way through the wash to throw a code up about suds.Have to wash a load of towels with the bare minimum laundry soap or this happens every time. Which you have to basically run the cycle again with NO soap at all. Constantly get the dryer lint code when drying clothes even though we clean the lint screen after every use. Just a big waste of money. Haven't even had this set a year and already looking into replacing it with a different brand.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hey there! We want to get to the bottom of these codes and have your washer running cycles flawlessly. Please send us a private message on social media @LGUSSupport with your contact information so we can work alongside you to try and resolve this! ~ Jupe