[This review was collected as part of a promotion.] I really love this wash tower! It’s so high tech and I love using the ThinQ app to monitor and control the settings. It’s great that the technology senses the load size and uses just enough water to wet everything and wash. No wasting water! Same sensing technology with the dryer so you never worry about over or under drying your items. There are endless functions to get your laundry done exactly how you want for whatever you’re washing/ drying. Very pleased with this product!

[This review was collected as part of a promotion.] I have had my new washer and dryer a month and I love it. I feel like I have joined the real world. I love the center located controls which are all push button. The front load washer and dryer close quietly and operate very quietly. After an initial issue with a clogged vent (which the dryer told me about via the error message!) we are up and running again.

Looks nice and saves space but works very poorly. Does not wash clothes properly and don't even try to add anything extra like laundry sanitizer or anything it will stop half way through the wash to throw a code up about suds.Have to wash a load of towels with the bare minimum laundry soap or this happens every time. Which you have to basically run the cycle again with NO soap at all. Constantly get the dryer lint code when drying clothes even though we clean the lint screen after every use. Just a big waste of money. Haven't even had this set a year and already looking into replacing it with a different brand.

[This review was collected as part of a promotion.] I bought this to replace a stackable washer/dryer. I bought so I dontbhavevto unstack them for repairs. That in itself is a blessing. I absolutely love it. So easy to use and I have it linked to my cell phone. Love it!

We purchased the LG Washtower on April 7, and the retailer installed on April 13, 2023. The washer makes a loud screeching sound every time the tub changes direction. Contacted retailer who referred us back to LG. Spoke to numerous LG representatives over several weeks/ Per one LG representative, sent videos showing washer noise. Never hear back. The retailer has decided to do an exchange.

[This review was collected as part of a promotion.] Bought the tower 1 month ago. My clothes are come out much better than before (I had an old agitator machine). I love the wifi connectivity through ThinQ. Great looks. Easy access to controls as the dryer controls are reachable and not 6 feet above ground!

[This review was collected as part of a promotion.] Love the look. Love the fact that it is quiet. Love the size. I am disappointed that the wifi only works with 2.4GHz which I no longer have. I am also disappointed that when I put in the scent boosters, there is no scent after drying unlike my previous units. Also, the washer doesn't have a permanent press cycle. I would like more choices to easy customize to my preferences.

I wish to buy this WashTower with very good average rating. I have owned another LG appliance for over 10 years so I am a satisfied LG customer. But this WashTower is not deigned to reverse the doors to open on the left instead as designed on the right side. While I am still in the market for a stacked washer and dryer - I hope soon LG can redesign their WashTower with reversible doors.

This set was delivered to me yesterday and look very nice. I’m sure they’re going to work great. But the door is not reversible. The specs say it is, but is not. I chatted with LG Chat team 3 times. 1st time , lady couldn’t help and got disconnected. 2nd time- guy said it was reversible but no how-to instructions were given. After looking and trying to see if it was reversible, I chatted a 3rd. time and a lady said they’re Not Reversible. All other washer/dryers I’ve owned in the past have had reversible doors. I’m really surprised LG didn’t give this option on this set. It’s a little frustrating because of my laundry room set up, now doors will always be on my way while doing laundry. I did not get to see these displayed on the floor at the store. These were shown to me on a store computer screen. They looked very nice and sleek so I bought them. But the door swing is my frustration. SO BUYER BEWARE! Study the door swing and make sure it works for your laundry room set up before you buy these.

[This review was collected as part of a promotion.] I had high hopes for this washer/dryer combo but 1 month in this unit exceeds those expectations. From the quiet operation, to the integrated app with specialty settings and the AI that hasn't once left a load to wet or not clean enough. Everything about this unit is A+++