[This review was collected as part of a promotion.] I absolutely love the space that this combo provides for my laundry room. It has a lot of advanced features that are really nice too. The only thing that doesn't appear to work is the "steam" function on the dryer for dewrinkling clothes. Although I have a water line hooked up to both the dryer and the washer...It doesn't even provide the steem function. Sad about that, but overall happy with it. That's why I gave it a low rating.

[This review was collected as part of a promotion.] Please review customer service report CNN230823790393. Although initially I really liked the simplicity of the washer, I was totally disappointed when it broke down after 1.5 years of minimal use. The repair was expensive and extensive. I determined that the machine was flawed since it broke so soon after purchase. I asked LG to pay for some of the cost. See information sent in with the service report.

[This review was collected as part of a promotion.] I purchased this product 2 months ago and I love it. I had a problem that I thought was theirs but it turns out it was the plug that you plug this product into. The electrician repaired the plug with minumum cost.

[This review was collected as part of a promotion.] We are absolutely thrilled with our new washtower! It is filled with features and so easy to operate. Quiet and efficient. The details are outstanding. It holds large loads easily and cleans so well. Terrific addition to our home and highly recommend it.

Long time LG owner my last washer and dryer broke I was so worried nothing could compare to it, I was wrong, the washtower is so advanced and more powerful, literally smarter. The WiFi feature is outstanding and the thing is a workhorse it can handle large loads and it makes it look easy. In 5 years they’ve gotten even better! And as someone who’s 5’7 it’s much more pragmatic to deal with everything from the center then having to reach up. It’s gorgeous and absolutely flawless. Thank you LG!

We purchased the LG Washtower on April 7, and the retailer installed on April 13, 2023. The washer makes a loud screeching sound every time the tub changes direction. Contacted retailer who referred us back to LG. Spoke to numerous LG representatives over several weeks/ Per one LG representative, sent videos showing washer noise. Never hear back. The retailer has decided to do an exchange.

[This review was collected as part of a promotion.] Bought this to install in a closet type space in our finished basement. Fits perfectly into the area. Had this installed about 3 weeks ago and have used a few times. Works well and will be used primarily for towels and bathing suits after swimming/hot tub.

[This review was collected as part of a promotion.] Just bought the LG wash tower and I love it! It does a great job clean has tons of features and cleans and dries super, supper quick. I love the steam features on both the washer and dryer for sanitizing and releasing wrinkles!! Highly recommend!!!!!

[This review was collected as part of a promotion.] We bought the wash tower during the end of year sales. So much better than the old washer/dryer combo we had before. It's easy to use with the controls centered between the washer and dryer so no reaching high up for dryer controls. The washer even tells the dryer what settings to use based on what you washed. Plus it really quiet and easy to connect to the ThinQ app.

I've had this unit for around 18 months. I moved from a home with a large utility room to a larger home but with a utility closet that only accommodated a side by side and no room for anything else. I bought the LG stack and freed enough space for a folding table. The LG is the best laundry unit I have ever owned. The size is large enough to accommodate the family laundry. I love its efficiency; its capacity; it is fast and washes/dries everything loaded into it. The multiple modes, fantastic cycles will take care of every situation. I've done a lot of laundry over the decades. This LG is the best laundry machine I've ever owned.