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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,271-1,280 of 1,539 reviews
Jul 1, 2024
Reviewer name: Larrisa Ariail
5 out of 5 stars
5 out of 5 stars review

Gorgeous green LG pair

This green is gorgeous! It’s not a matte but it’s not metallic either. If you’re on the fence, just go for it! Love how they wash and dry, they’re so efficient and didn’t know how bad I really needed a new set til I received these beauties. Worth every penny!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 3, 2021
Reviewer name: yoke27
5 out of 5 stars
5 out of 5 stars review

Happy with Purchase

[This review was collected as part of a promotion.] Our laundry space requires stacked units, and when our Samsung dryer began to fail, I found the LG stacked unit. The experience of using them up to this point has been very positive! The motor noise etc., is kept under control and the cycles are significantly shorter than what was the norm with the Samsung machines. The Smart features are nice, though I have not delved into those much yet.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 29, 2021
Reviewer name: AlexinSFCA
3 out of 5 stars
3 out of 5 stars review

Touch Screen Failure after 1 month

[This review was collected as part of a promotion.] I got the dual unit with an electric dryer. Works great other than the washer won't turn on after only 1 month of being installed. The touch screen is not responding. Tried switching outlets, still nothing.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 11, 2021
Reviewer name: DLM2021
5 out of 5 stars
5 out of 5 stars review

Great Washer and Dryer!

[This review was collected as part of a promotion.] I love the LG Washtower! Fits into my small laundry closet space perfectly. It is quiet and does an excellent job cleaning my laundry in half the time than my other washer. Love the ThinQ features that allow you to upload additional cycles and alerts me on my phone when the wash and dryer cycles are done. Very happy with this product.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 1, 2021
Reviewer name: WenRee
5 out of 5 stars
5 out of 5 stars review

Even Better than Expected

[This review was collected as part of a promotion.] New house has a laundry closet which I was not happy about and I was expecting to hate a stacked set. Well this stacked set is better than my former stand alone set that cost twice as much. Drying time is so quick and washer is HUGE! Could not be happier with this. Bonus, I get constant comments on how beautiful my washer and dryer are so I no longer hate that my laundry closet is visible.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Dec 17, 2024
Reviewer name: OB24
5 out of 5 stars
5 out of 5 stars review

Many great features!

[This review was collected as part of a promotion.] My combo unit cam with the house I bought and remained under warranty once I signed up. Great product! Solid features. Easy to use app. Really like the quality of washing. I would like to see a feature added to the app for a scheduled end-time for washing, rather than a scheduled start-time.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WKEX200HWA. It’s great to hear the WashTower™ has been a strong fit in your home, especially with its solid features, easy‑to‑use app, and impressive wash performance. Your suggestion about adding a scheduled end‑time option is excellent. Feedback like this helps us continue improving the ThinQ app experience, and we appreciate you taking the time to share it. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Mar 5, 2021
Reviewer name: kaer
5 out of 5 stars
5 out of 5 stars review

Exactly What I Wanted

[This review was collected as part of a promotion.] I have had my new washer and dryer a month and I love it. I feel like I have joined the real world. I love the center located controls which are all push button. The front load washer and dryer close quietly and operate very quietly. After an initial issue with a clogged vent (which the dryer told me about via the error message!) we are up and running again.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Apr 18, 2021
Reviewer name: Riggamortis88
4 out of 5 stars
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I love this washer and dryer tower! Easy to use and options to download are basically everything you could need. My only concern and problems I have had are the loud filling of the washer and the most concerning is the lack of a gasket sensor. When I say lack of gasket sensor I mean that there could be a piece of clothing caught in between the rubber seal and the door allowing the washer to fill and pour water our the washer. If there could be an updated attachment LG could come out with that would be awesome. This could prevent damaged floors.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Aug 5, 2024
Reviewer name: KurtW
5 out of 5 stars
5 out of 5 stars review

All is great with my WKEX200HBA

[This review was collected as part of a promotion.] I'm very happy with my new LG Washtower. It's looks and overall ease of use puts a smile on my face when I go to do my laundry now. It connected seamlessly to my home WIFI and the benefits to having connected appliances with the LG ThinQ app adds a great touch to the overall experience.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, Kurt! Talk about making laundry day an absolute blast! Turning chores into smiles with that gorgeous layout, effortless usability, and seamless ThinQ connectivity is exactly the kind of magic we love bringing to your home. We are absolutely thrilled to hear how much this upgrade is elevating your routine! If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Mar 15, 2021
Reviewer name: magiclg
3 out of 5 stars
3 out of 5 stars review

Looks good but needs more non wi-fi options

[This review was collected as part of a promotion.] I am pleased, in general, with this combo. My only dislike is that it does not have enough non wi-fi options. I a sensitive to elecrtro-magnetic frequencies and do not use wi-fi. I use an ethernet connection which is just as fast and safer too. I don't want to have to download an additional option. The cycles seems too long for most normal settings. On the plus side, it is quiet.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane