Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,537 ratings1,537 reviews
  1. 5 stars76% (1,169)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)
Sort by |
Showing 1,271-1,280 of 1,537 reviews
Mar 30, 2021
kaer
5 out of 5 stars review

And Goldilocks said, "Just Right!"

[This review was collected as part of a promotion.] This washer/dryer combo was the perfect addition to my historic loft condo with its small space for a washer/dryer. The old one was just that; old. The new one makes me love doing my laundry. It is quiet, quick and efficient with lots of options to work with. The front loading doors are the perfect size and the controls are center located electronic "buttons". The lights in both are enough to show you missing articles. I am Goldilocks in the bears laundry room with this appliance!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 17, 2021
MMP21
5 out of 5 stars review

Quiet and Efficient!

[This review was collected as part of a promotion.] I have done about 10 loads of laundry with my new machine. The machine is very quiet and I don't even realize it is on. The cycles are energy efficient but do not compromise on the quality of performance! The unit is very spacious for bedding as well. The smart feature is an added touch that makes the chore of washing clothes a breeze.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 11, 2021
1debmom
5 out of 5 stars review

Love the look and the efficiency

The home we purchased had a GE one piece washer dryer unit when we moved in. When the washer broke, I was on a mission to find full size front loaders to stack in the existing space. I was debating between Maytag and Whirlpool but having a hard time finding anything in stock. My husband and I were in Lowe’s and saw this and fell in love. It was so new to Lowe’s that they did not have it in their computer yet. Fortunately they were able to deliver it the following day. I had a mountain of laundry waiting to put it to the test! I love it! I have not connected to WiFi as I don’t see a need to be able to start it remotely. If I am home to put the clothes in the washer, I can turn on the machine!!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 11, 2021
JBEM
3 out of 5 stars review

Energy efficient

It has a much larger capacity than my previous unit. Drying time is greatly reduced. It’s quiet, although it sounds like an airplane taking off and landing. I’m disappointed that it sticks out 6 inches farther than the measurements stated. The touch panel is difficult to read at night, since I don’t have a light directly over the unit - it’s hard to find the the “on” buttons. It also activates if I accidentally bump it, which happens easily in my small kitchen. My mom is legally blind and it’s impossible for her to use this. I will put sticky bumps on the touch panel so she can feel the controls.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Feb 10, 2021
hlewis1218
3 out of 5 stars review

Small Load Option Useless

When I choose the small load option it will set to 30 minutes. However after about 2 minutes it shuts off. I read something about the dryer sensor can not sense the small amount of clothes or something like that. In the manual it says the small load option is for up to 3 items. Well then what is the point of the small load option if you need to fill up the dryer with more items for the sensor to work?! Also I haven't been able to get the wifi feature to work. The washtower looks good but for the cost I am not overly impressed with this unit so far.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jul 3, 2023
CindyMIA
3 out of 5 stars review

Great Machine -- No wifi compatibility

I absolutely love everything this LG washer and dryer offer...except for one thing -- we have a SMART house, we have ordered most of the electronics to be linked with our Google Assistant, however, this equipment is not compatible with 5G wifi. It took us some time to figure it out--we called for support, we asked online, etc and it took us some time to DIG and find out that this was the case. The washer and dryer are great, but I cannot download a special setting or do the neat mobile things I would love to do -- which was the idea of why we purchased this unit

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social/LG

We appreciate you sharing your concern and understand your need for a functioning TV that is able to connect to Google Assistant. We'd love to look further into this with you, so in order to give you the best assistance possible, please send us a private or direct message via Facebook or Twitter with your contact information and the model and serial numbers of your TV, using the handle @LGUSSupport. We are eager to help you! ~Rita

Sep 9, 2022
Ninadv
5 out of 5 stars review

Large capacity quiet pair

[This review was collected as part of a promotion.] I've had the WashTower for just a month now, so far it's been great. Large capacity which is great for our family of 5. It's a replacement for a LG Washer and LG Dryer with pedestals, they were 10 years old, still working great, but my laundry room is small, the old washer was actually blocking a door. And now with the dryer on top of the washer I was able to get some countertop space, loving my new laundry room, such a small change made a huge impact. I must say having washer and dryer side by side on pedestals were great, I do find myself having to bend down a lot more. To access different cycles you need an app on the phone, which I've actually been liking it, at first I said I didn't need an app for a washing machine.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
May 24, 2024
Unhappy customer 20
2 out of 5 stars review

Poor features

I’ve owned this stacker for 2 years now. Clothes wash great but typically come out of the dryer damp. I have never been able to connect the stacker to the app so I am limited to the cycles pre-programmed on the stacker. My washer WiFi touch button does not work and the volume function on the washer no longer works, not sure but I believe half the touch panel no longer works. I can pick my pre-programmed cycle and that’s it.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG

Hi, there, Thank you for taking time to share your experience with the LG Washer Tower ( WKEX200HBA) model. We're sorry to hear that you've had to go through with this. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Dec 17, 2024
OB24
5 out of 5 stars review

Many great features!

[This review was collected as part of a promotion.] My combo unit cam with the house I bought and remained under warranty once I signed up. Great product! Solid features. Easy to use app. Really like the quality of washing. I would like to see a feature added to the app for a scheduled end-time for washing, rather than a scheduled start-time.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with the WKEX200HWA. It’s great to hear the WashTower™ has been a strong fit in your home, especially with its solid features, easy‑to‑use app, and impressive wash performance. Your suggestion about adding a scheduled end‑time option is excellent. Feedback like this helps us continue improving the ThinQ app experience, and we appreciate you taking the time to share it. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Aug 9, 2024
Tarraina
1 out of 5 stars review

LG Stacked Washer/Dryer Has Never Worked Properly

[This review was collected as part of a promotion.] I am extremely disappointed with my recent purchase of this LG stacked washer/dryer. I bought this unit on June 29, 2024, and from the start, the dryer has been problematic. Despite having a service repair professional visit my home four times to address the issue, the dryer remains inoperable. To make matters worse, I even had a licensed electrician check the power supply, and it was confirmed that the problem is not with the electrical connection. It is now August 9, 2024 and my brand new dryer has not worked properly since purchase. The ongoing issues with this appliance have been incredibly frustrating and inconvenient. Given the repeated repairs and the clear evidence that the problem is not with my home’s power supply, I am left feeling that this product is defective. I strongly recommend considering other options if you are looking for a reliable washer/dryer unit. This experience has been far from satisfactory and has not met the quality standards I expected from LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that you are extremely disappointed with your LG WKEX200HBA stacked washer/dryer, especially given the ongoing issues with the dryer since your purchase on June 29, 2024. It’s concerning to hear that despite multiple service visits, the dryer remains inoperable, and we appreciate your detailed feedback. You may access this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. As a troubleshooting step, we recommend checking the dryer settings to ensure you are using the appropriate cycle for your load, as this can sometimes affect performance. Additionally, if you haven't already, please verify that the venting system is clear and not obstructed, as blockages can lead to heating issues. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you address your concerns and explore possible solutions. We appreciate your patience as we work to resolve this matter.—Mau