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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,271-1,280 of 1,533 reviews
Mar 24, 2021
Darl51
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Prior to this I had an apartment size washer dryer combo. It was too small and had no good features on it. It ran long cycles. I've had the wash tower about a month and I love it. I can select the cycles, water temp and spin cycles as I need. The cycles are short and I get my laundry done in half the time. The drums are so big that I can wash much bigger loads. The best part is that it fits in the same space as the old unit. Win win!!!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 6, 2020
MK217
5 out of 5 stars review

Love the smart design!

[This review was collected as part of a promotion.] We are loving the stacked washer/dryer combo. It is THE ONLY stacked combo we could find that has the controls for both the washer and the dryer in the center for easy access. Thank you, LG designers and engineers!!! All the other models we saw have the dryer controls on top of the stack, way beyond my reach. PLUS the controls are clear and easy to understand. AND it's quiet. AND the drums are as big as our old side-by-side washer and dryer. AND it sings a cheerful tune instead of ending a cycle with an annoying buzzer. Overall an excellent product.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jan 28, 2021
Expensive useless tech
3 out of 5 stars review

High tech failure with high cost

[This review was collected as part of a promotion.] They tout high tech WiFi connectivity, but they have made it far more complicated than it needs to be. They do not answer phones, chat or email. Once connected you find out that the only way to communicate with the machine remotely is if you manually turn on the remote feature each time you want to use it. It’s like requiring one to manually turn on ones TV before being able to use the remote

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 14, 2021
Rita87
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] I bought this washer/dryer combo over a month ago and I am extremely pleased with it! I live in a condo where there is limited space under the stairs for a washer/dryer combo. After measuring over 20 times and removing the door to the room, I knew that my old school stackable would be counting down its’ days. I went from breaking up my laundry loads to wash in the small top load washer, to now being able to wash a single load. By the way, my KING SIZE comforter fits too! This unit is silent, sleek, and superb! I absolutely love this unit and would recommend it to anyone who has a limited amount of space for laundry. We no longer have to sacrifice an updated design for the outdated look of the past. 

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
May 27, 2023
1Iahawk
5 out of 5 stars review

Love it!

This washer/dryer combo is very easy to use and has many fantastic features. Outside of being highly space saving, the barrels of each washer/dryer are very spacious. Clothes come out very clean with minimal laundry soap used...highly, highly recommend!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 24, 2023
MW48
1 out of 5 stars review

Tower doesn’t work properly

Has not performed properly since I purchased it 8 months ago. Wash cycle takes over two hours, soap remains in tub when cycle stops, dryer always takes additional time to dry even small loads. Technicians say nothing wrong even though soap remind after cycle whe no soap was used. Used tub cleaner as recommended but no change. Presidential liaison did not follow up with me even though I sent Tarshunia several pictures. Disgusted with product and service.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG Social Media

Hi, there! We’re sorry to hear that the service request was not completed to your satisfaction. Please know that this is not the experience we are trying to achieve. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Danee

Nov 22, 2023
Lachlan
5 out of 5 stars review

It is laundry monster!

I've had this unit for around 18 months. I moved from a home with a large utility room to a larger home but with a utility closet that only accommodated a side by side and no room for anything else. I bought the LG stack and freed enough space for a folding table. The LG is the best laundry unit I have ever owned. The size is large enough to accommodate the family laundry. I love its efficiency; its capacity; it is fast and washes/dries everything loaded into it. The multiple modes, fantastic cycles will take care of every situation. I've done a lot of laundry over the decades. This LG is the best laundry machine I've ever owned.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 2, 2021
jthomas84
5 out of 5 stars review

Sleek and sophisticated

[This review was collected as part of a promotion.] This combo is amazing! It remembers my wash settings for when I load the dryer, washes and dries well, and has multiple settings to customize. You can also download special settings to the machine to make it your own. I had my last set of lg washers and dryers for 10 years and always loved them. So glad we upgraded to this another lg and picked this beautiful machine!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Aug 1, 2024
bjr1234
1 out of 5 stars review

Dryer:additional parts needed during installation?

I have purchased the WKGX200HWA and it will soon be delivered. I was reading the INSTALLATION manual and it indicated the DRYER requires a DRAIN HOSE & CONNECTING SUPPLY HOSE that are NOT supplied. Is this true? If yes, what are the specifications/part numbers for these items?

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LG

Hi there. Thank you for sharing your experience with us. We understand that you're preparing for the delivery of your LG washer/dryer combo model WKGX200HWA and have questions about the required drain hose and connecting supply hose mentioned in the installation manual. Yes, it is true that the dryer requires a drain hose and connecting supply hose that is not supplied with the unit. For the drain hose, you will need a standard dryer drain hose compatible with your model. The connecting supply hose for the water inlet is typically a standard washing machine supply hose. The part numbers for these items are AEM73732901 for the drain hose and 5215ER2002G for the water supply hose. These parts can be purchased from LG's official website or authorized retailers. Delivery & Installation - https://members.us.lg.com/store/pm/app/common?pageName=delivery If you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to help. We appreciate your patience and understanding. —Renzo

Mar 2, 2021
Mi23
5 out of 5 stars review

Simply spectacular

[This review was collected as part of a promotion.] This could possibly be the BEST washer/dryer EVER. The ease of operation is surprising. It sings and it visually stunning. Very pleased from the time of purchase, to deliver and installation. I required a new electrical outlet and after the electrician took care of it LG delivery company came out a second time and finished the installation. Will definitely be recommending this product to anyone who will listen. Just fabulous!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714