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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,261-1,270 of 1,539 reviews
Nov 13, 2024
Reviewer name: Mike54545
3 out of 5 stars
3 out of 5 stars review

It's ok

[This review was collected as part of a promotion.] It's ok. I don't need all of the bells and whistles (and they don't seem to even work that well). I needed something with a very specific set of dimensions and this fit the bill. I'll see if it has some longevity. That's the real test.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there Mike! We appreciate you letting us know about your LG washtower and want you to have the best experience possible. So we can help make sure this happens, please reach out to us on social media at @LGUSSupport with your contact details, model number, and details about the features of your unit, and we'll be ready to help! *Josh

May 31, 2024
Reviewer name: Manda83
1 out of 5 stars
1 out of 5 stars review

Big waste of money!!

Looks nice and saves space but works very poorly. Does not wash clothes properly and don't even try to add anything extra like laundry sanitizer or anything it will stop half way through the wash to throw a code up about suds.Have to wash a load of towels with the bare minimum laundry soap or this happens every time. Which you have to basically run the cycle again with NO soap at all. Constantly get the dryer lint code when drying clothes even though we clean the lint screen after every use. Just a big waste of money. Haven't even had this set a year and already looking into replacing it with a different brand.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there! We want to get to the bottom of these codes and have your washer running cycles flawlessly. Please send us a private message on social media @LGUSSupport with your contact information so we can work alongside you to try and resolve this! ~ Jupe

Oct 13, 2020
Reviewer name: Mits
4 out of 5 stars
4 out of 5 stars review

Great Machines but Door NOT Reversible

I got these delivered last Wednesday and look an work great. But only problem is that the Specs say that doors are reversible but really are NOT REVERSIBLE!!! I have 36” in front of my machines an it’s annoying having to duck under the door or having to close the door just to get to the left side of the machines. I guess LG didn’t think the swings would be an issue. So Buyer beware - please check the door swing on this unit and make sure it won’t be an issue with your laundry room set up.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Nov 2, 2021
Reviewer name: saxyjaz
4 out of 5 stars
4 out of 5 stars review

Love this All in one Unit

[This review was collected as part of a promotion.] We bought this unit about 9 months ago and absolutely love it. We've always wanted stacking front loaders, but my wife being 5'0" always had issues reaching the dryer controls on top (most of which are actually angled up some (as they're designed to be sid by sides). When our old washer took a crap last year we stumbled upon this unit that seems to solve this issue. The first (As far as I'm aware) truly designed to be a vertically oriented washer/dryer - with controls in the middle!!! Overall wash/dry quality is excellent. I like the features of the app and that settings auto set to the dryer from your wash cycle - super smart! My only minor complaints are that the dryer accumulates sand/dusty stuff on the door and front of the unit. We've got kids - kids are dirty - this gunk ends up falling on the floor when we open the dryer. Second - the silicone gasket/seal on the washer is already molding some. In my search there were a few newer front loaders that integrate a fan to their washer to specifically dry the gasket. It was a feature I would've really appreciated on this unit. It's annoying to have to leave the door open so the gasket can dry and not mold. I'm worried about having to replace this at some point soon (likely not very cheap). Other than those two issues this unit is fantastic and I'd still highly recommend it to anyone.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 10, 2021
Reviewer name: LynnMichele
4 out of 5 stars
4 out of 5 stars review

My first up/down

[This review was collected as part of a promotion.] I’m short so having the controls in the middle as opposed to the top and middle is very helpful and convenient. The washer works well and as does the dryer. The bedding cycle is amazing and the small load is convenient. I do not like the drain on the bottom left that you gave to clean out once a month. This is apparently on all up/downs. No matter what I do it leaks water onto my floor enough to have to get a towel because paper towels aren’t cutting it. I would also see what kind of venting you gave as I had a side by side situation prior to this purchase and I don’t like the way the vent is currently set up for my new up/down set up. So that’s something to consider when changing styles. I love the room it saved and the convenience of the putting the wash directly above. Easy to use.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 30, 2022
Reviewer name: Lisa New York
4 out of 5 stars
4 out of 5 stars review

Doors don’t switch

I really wished the doors could switch to open to the right. We have a small space and we love that we could get a unit that fits in the space. But it’s difficult to use it opening to the left. This is my ONLY complaint, the unit is perfect besides that.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Oct 26, 2021
Reviewer name: Sharyn1001
3 out of 5 stars
3 out of 5 stars review

How do you move this machine, it is very heavy ...I have it built in to a unit so I have limited access. They gave 2 non slip pads in package where do they go ? Lg should have designed this with handles near the front of the machine on the side! Help with ideas on how to move this monster

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. ^Daphane

Feb 28, 2022
Reviewer name: tobyjr2011
5 out of 5 stars
5 out of 5 stars review

Very good product for small spaces

[This review was collected as part of a promotion.] This washer dryer combo fit in a very small space, it was very easy to install and looks and works perfectly. We have been using this unit for about 8 months now with no issues and it makes out life so much easier and saved us on a lot of space. All the features it has is extremely helpful on doing all the different types of laundry also. We would recommend this product to anyone, thank you LG.

Review from lg.com
Helpful?5921HTFN8VK015534322714
May 31, 2022
Reviewer name: Little birdie told me
3 out of 5 stars
3 out of 5 stars review

Steam fresh in dryer doesn’t work

I just got my LG Washtower 5.0 cu ft installed. When I try to use Steam Fresh on the dryer, all that happened was a blob of water was deposited in the center of my garment that I put on the special rack. I thought it was supposed to inject steam to dampen the entire garment, and then dry it. But it didn’t, so I put the garment back on the special rack, and selected delicate dry. It’s still sopping wet; with the blob of water in the center

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer

Mar 6, 2025
Reviewer name: Judy Schx
1 out of 5 stars
1 out of 5 stars review

Buy Something Else But Not this Unit

Save your money. The dryer will make your clothes all wrinkled and you will need an iron to get out the wrinkles. The clothes stick to the side of the dryer, they do not get tumbled. My pants and tops need to be ironed before I can even wear them to work. Do yourself a favor and buy and do research on a better unit. I am so so disappointed with this unit, my poor husband is so tired of hearing me complain about this unit. A big waste of your money. The dryer unit of this stackable is a huge disappointment. If you want to get just one piece of clothing dried and hopefully get out the wrinkles, it will never happen. Make sure you have an iron handy. Because this unit will make that one piece of clothing all wrinkled and unable to pull it out of the dryer and think it will look good. You will be highly disappointed.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there. We want to help make your laundry experience smoother! Wrinkling can sometimes happen due to factors like overloading, extended drying times, or fabric type. To help reduce wrinkles, try using a lower heat setting, removing clothes promptly after the cycle ends, and using the Wrinkle Care or Low Temp Dry options if available. A fabric softener or dryer sheet can also help minimize static and sticking. Let us know if you’d like more tips to get the best results from your dryer! We're always available, just send us a private message on social media @LGUSSupport so that we can connect. ^ Diego