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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 1,251-1,260 of 1,533 reviews
Feb 28, 2022
tobyjr2011
5 out of 5 stars review

Very good product for small spaces

[This review was collected as part of a promotion.] This washer dryer combo fit in a very small space, it was very easy to install and looks and works perfectly. We have been using this unit for about 8 months now with no issues and it makes out life so much easier and saved us on a lot of space. All the features it has is extremely helpful on doing all the different types of laundry also. We would recommend this product to anyone, thank you LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 5, 2021
Mimi24grands
5 out of 5 stars review

Chores are easier

[This review was collected as part of a promotion.] I love the LG Washtower. It fits in my master bedroom closet with it's sleek profile. The controls in the middle keep you from having to reach or use a stool to get to them. The settings are perfect and intuitive with what you are washing or drying. My husband has even started helping with the wash which he has never done in the 13 years we have been married! Our clothes have never been cleaner thanks to the steam option. I am hoping for many years of use and enjoyment from this unit. I would recommend it to anyone.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 3, 2023
TEB23
2 out of 5 stars review

Screech noise buyer beware, defect

There is obviously a flaw in the product. Reading multiple reviews with same issue, I also recently returned this wash tower due to screeching noises coming from the washer when doing a load of laundry. Brand new tower and happened on first time using, after a tech looked at it and advised fixed. Happened following on every load after.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Chris, LG Social

Hi! We realize the noise issue you've described remains unresolved and would like the opportunity to look into this. So that our social media team can assist, please reach out to us via DM on Twitter or via PM on Facebook. Our handle for these platforms is @LGUSSupport. Please include your phone number or washer information (model and serial numbers) in your direct/private message to us. We look forward to hearing from you! ^Chris

Jul 11, 2021
DLM2021
5 out of 5 stars review

Great Washer and Dryer!

[This review was collected as part of a promotion.] I love the LG Washtower! Fits into my small laundry closet space perfectly. It is quiet and does an excellent job cleaning my laundry in half the time than my other washer. Love the ThinQ features that allow you to upload additional cycles and alerts me on my phone when the wash and dryer cycles are done. Very happy with this product.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 6, 2021
kathyFL
5 out of 5 stars review

Time Saver!

[This review was collected as part of a promotion.] Replaced an older laundry pair that was very noisy and inefficient. Love the new LG Tower combo, especially the dual digital control panel location. Very quiet, sleek and modern appearance. Saving "loads" of laundry time!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 13, 2021
Ejacobs352
1 out of 5 stars review

Bad Purchase

I bought this washer/dryer for my one bedroom condo. I thought it would be a nice space saver for my condo, but am very disappointed. This washer is very noisy and I have had this washer for 3months and still have not been able to connect to the ThinQ app. This washer has limited wash cycles and smartphone app doestnt work at all. Garge Product.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 24, 2021
can74
5 out of 5 stars review

Looks great

[This review was collected as part of a promotion.] I bought this to replace an old one piece washer and dryer and it far exceeds my expectations. It's beautiful for one thing but it is so easy to use and large capacity. I washed and dried some silk pillowcases and the next load was sheets and towels and both came out perfectly.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jul 29, 2024
Zebrina
5 out of 5 stars review

Does the Job!

[This review was collected as part of a promotion.] I bought two of these machines to do the laundry for my very busy massage company and they are perfect! The oil and lotion come out and the machines are quiet and efficient! Not too mention they look amazing!!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Apr 20, 2022
Mjjeeal
2 out of 5 stars review

Machine controls you!

Just bought this combo in order to save space. It washes and dries well. It does not allow choices, which had I known, I would have not chosen it. I use cold water for most washes; the only way I can get cold water is to wash everything as delicate. A normal load is only washable with hot water and hot dryer. If you are shopping, pay attention to features. Wish I had.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Sep 26, 2021
KCdisappointed
1 out of 5 stars review

Don't buy, doesn't spin water from medium sized co

We've had our tower for about 18 months. It cannot spin water out of a medium sized comforter. Then we washed a sleeping bag, same thing. Tried to wash 2 winter jackets, same thing. If you only plan on washing regular clothes or a set of sheets, then this will work for you. Otherwise pass it up

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane