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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,201-1,210 of 1,539 reviews
May 24, 2024
Reviewer name: Unhappy customer 20
2 out of 5 stars
2 out of 5 stars review

Poor features

I’ve owned this stacker for 2 years now. Clothes wash great but typically come out of the dryer damp. I have never been able to connect the stacker to the app so I am limited to the cycles pre-programmed on the stacker. My washer WiFi touch button does not work and the volume function on the washer no longer works, not sure but I believe half the touch panel no longer works. I can pick my pre-programmed cycle and that’s it.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi, there, Thank you for taking time to share your experience with the LG Washer Tower ( WKEX200HBA) model. We're sorry to hear that you've had to go through with this. We understand that it is important for your unit to work properly. Our goal is to deliver outstanding service that fulfills our customers' requirements and anticipations. For further assistance, feel free to contact us via social media @LGUSSupport. ~Zie

Feb 24, 2021
Reviewer name: can74
5 out of 5 stars
5 out of 5 stars review

Looks great

[This review was collected as part of a promotion.] I bought this to replace an old one piece washer and dryer and it far exceeds my expectations. It's beautiful for one thing but it is so easy to use and large capacity. I washed and dried some silk pillowcases and the next load was sheets and towels and both came out perfectly.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Sep 13, 2023
Reviewer name: 6882
5 out of 5 stars
5 out of 5 stars review

Much better than expected!

[This review was collected as part of a promotion.] I've had this combo for 4 months. We have relocated the laundry room to the first floor and needed something smaller. It has been fabulous and has exceeded our expectations for a smaller unit. It handles a king size comforter very well. The cycle is shorter than expected and the settings are accurate.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 8, 2021
Reviewer name: pmm0302
4 out of 5 stars
4 out of 5 stars review

Takes Up Half the Space!

[This review was collected as part of a promotion.] So far we love our new Wash Tower. We were able to add a stand up freezer to our laundry room. It cleans and dries great. I haven't figured out the up loadable feature yet but look forward to creating my own cycles. The only issue I have is it can be a bit noisier then my previous washer but it's not too bad.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Mar 20, 2021
Reviewer name: LP Colorado
5 out of 5 stars
5 out of 5 stars review

Love the location of the controls!

[This review was collected as part of a promotion.] I've only had my set for a few weeks but so far I really like it; I needed a stackable for my space and was limited by the newer models because most have the controls on top. Being vertically challenged myself, I couldn't reach them without a stepstool. This set has the controls in the middle-- excellent feature! I also really like the quick/short wash cycle. The steam feature on the dryer is great too! The only thing I dislike is the dryer sensors. I use at-home dry cleaning (Dryell or similar) occasionally and this dryer won't let me set it for 10-15 minutes. It doesn't sense anything damp so it turns off after 1-2 minutes. Other than that, I really like the set!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Apr 11, 2021
Reviewer name: J and L M
5 out of 5 stars
5 out of 5 stars review

Many great features, cleans clothes' so well

[This review was collected as part of a promotion.] We find that the clothes are very clean compared to our old washer, dryer. The washer spin cycle does dry the clothes quite well, making the dryer time even shorter. overall wash and dry time is much less than our old system

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 11, 2025
Reviewer name: Hkush
1 out of 5 stars
1 out of 5 stars review

Don't waste your money

Brand new dryer throwing d90 codes even with vent disconnected meaning it's an obvious problem with the dryer itself. What a waste of money. Do not buy. LG support trys to tell me it's my duct work, but again the error persists even when the vent is unplugged, meaning it's a problem with the dryer itself. They are no help.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG

Hi there, Hkush. Thank you for sharing your experience with us. We understand your situation and about the persistent D90 error with your WKEX200HBA Washtower dryer. While you’ve disconnected the vent, this error typically indicates a restriction in airflow, possibly due to an issue with the internal parts or duct work. To help resolve this, we recommend checking for any lint buildup in the internal filter or behind the dryer, as well as ensuring that the exhaust hose is straight and free of any dents, kinks, or blockages. If the issue persists, we suggest inspecting the outdoor exhaust and ensuring the flappers are opening properly. LG Dryer - Understanding d90 and d95 Error Codes - https://www.lg.com/us/support/help-library/lg-dryer-understanding-d90-and-d95-error-codes--20150209089448 Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through further troubleshooting or explore other solutions. We appreciate your patience as we work together to resolve this. —Renzo

Jan 28, 2021
Reviewer name: Expensive useless tech
3 out of 5 stars
3 out of 5 stars review

High tech failure with high cost

[This review was collected as part of a promotion.] They tout high tech WiFi connectivity, but they have made it far more complicated than it needs to be. They do not answer phones, chat or email. Once connected you find out that the only way to communicate with the machine remotely is if you manually turn on the remote feature each time you want to use it. It’s like requiring one to manually turn on ones TV before being able to use the remote

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 5, 2021
Reviewer name: Mimi24grands
5 out of 5 stars
5 out of 5 stars review

Chores are easier

[This review was collected as part of a promotion.] I love the LG Washtower. It fits in my master bedroom closet with it's sleek profile. The controls in the middle keep you from having to reach or use a stool to get to them. The settings are perfect and intuitive with what you are washing or drying. My husband has even started helping with the wash which he has never done in the 13 years we have been married! Our clothes have never been cleaner thanks to the steam option. I am hoping for many years of use and enjoyment from this unit. I would recommend it to anyone.

Review from lg.com
Helpful?5921HTFN8VK015534322714
May 7, 2022
Reviewer name: DHarmon
5 out of 5 stars
5 out of 5 stars review

Great, but…

[This review was collected as part of a promotion.] We purchased the new washer tower and had the store set it up. I have always trusted LG products. And I reviewed the product online for pros and cons. When it was delivered the person went to push it into place and sparks came out the back and a fire melted the plastics on the back. I have just received another wash tower and had it installed. Seems to be fine. I however am still a little nervous. The store was great in taking care of the unite and luckily there wasn’t any damage to my house ( little water on the floor from putting out the flames). I just think buyers should treat these appliances with respect.

Review from lg.com
Helpful?5921HTFN8VK015534322714