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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 1,191-1,200 of 1,539 reviews
Jan 1, 2022
Reviewer name: STASH 13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LARGE CAPACITY

[This review was collected as part of a promotion.] BOUGHT THIS THREE MONTHS AGO, LOT OF CAPACITY FOR WASHING AND DRYING, VERY ADVANCED MACHINE.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Oct 12, 2021
Reviewer name: Enetkin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very convenient control panel

[This review was collected as part of a promotion.] Love having the control panel between the two units. Works good. Looks good.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Nov 4, 2024
Reviewer name: SMorg
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Stackable tower set

Setup was straight forward and is working good to this point. Hardest thing for us to do was registration for warranty. Brutal procedure

Review from lg.com/ca
Helpful?5921HTFN8VK015534322714
reply from LG CareQ

Dear Customer, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Mar 24, 2021
Reviewer name: Darl51
5 out of 5 stars
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Prior to this I had an apartment size washer dryer combo. It was too small and had no good features on it. It ran long cycles. I've had the wash tower about a month and I love it. I can select the cycles, water temp and spin cycles as I need. The cycles are short and I get my laundry done in half the time. The drums are so big that I can wash much bigger loads. The best part is that it fits in the same space as the old unit. Win win!!!!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 3, 2021
Reviewer name: tlightpainter
4 out of 5 stars
4 out of 5 stars review

Works Great

[This review was collected as part of a promotion.] I bought this stack Nov. 9 of last year and my wife and I really love it. It has a larger capacity than our old stack and it has a shorter depth, more space in the laundry room. The only complaint I have is the control panel is not low vision friendly. If this was better I would have given 5 stars.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jul 16, 2023
Reviewer name: Trivi
4 out of 5 stars
4 out of 5 stars review

Troubleshooting

I have no more compliments for LG-WashTower after my experience with hose connection issue that developed just eight months after new installation. The problem: after installation, cold water rubber hose was rubbing against the dryer vent. The hose melted and started leaking. Unlike individual washer and dryer, the combo WashTower is heavy and one need a heavy person to pull the machine out and push it in. LG would have thought about such scenarios and provided quality hose with the machine and trained the installers appropriately. Picture attached for review.

Review from lg.com
Helpful?5921HTFN8VK015534322714
May 10, 2021
Reviewer name: jakem
5 out of 5 stars
5 out of 5 stars review

Excellent Laundry Center

[This review was collected as part of a promotion.] We were redoing our laundry closet and wanted stacked laundry, but fell in love with the sleek design of this unit. Not only is it shorter than stacking two separate units with stacking kits, it's way sleeker and fixes the issue of having controls for the machine on top being too tall to reach by placing all controls in the center touch-bar. We LOVE the machines. Super quiet, efficient, and clean and dry clothes so much better than the 10 year old LG set we replaced. Overall a huge upgrade and makes laundry much quicker and easier than before, and we now have closet space next to the machine for storage and coats that we can actually reach!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Feb 26, 2021
Reviewer name: Tullie
1 out of 5 stars
1 out of 5 stars review

Not Happy

I bought the LG tower and I am so sorry I did. The user has too little control. My previous washer allowed extra rinse on every load...important to me due to very sensitive skin. This washer only allows extra rinse on certain loads. The dryer doesn’t allow extra time to be added. My towels were damp at the end of the cycle and every time I tried to restart, dryer shut off. I am so very frustrated that I spent so much money on a product that doesn’t come close to meeting my needs.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

We hate to hear that your unit did not meet your expectations and/or needs. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Aug 16, 2022
Reviewer name: Cinjim
2 out of 5 stars
2 out of 5 stars review

Dryer

I have had the washtower for almost a year. The washer is great but I am not happy with the dryer at all. I have to dry the cloths for at least two dryer cycles before they are dry. I called for service and he tells me that maybe the vent is clogged because the dryer is working…….. all brand new vents so that is not the answer. Very unhappy with the money we spent and now it is not efficient. I would not purchase this set.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 17, 2025
Reviewer name: WKEX200HWA Unit
3 out of 5 stars
3 out of 5 stars review

Why are the doors not reversible????

[This review was collected as part of a promotion.] I haven't used it yet but never thought in a million years the doors would not be reversible! Now I am stuck with it. The area where it needs to go fits it perfectly, but the doors need to open from left to right. There is plenty of space to open the door completely if it was left to right but right to left will only allow them to open partially due to a fixed obstruction. I am so bummed right now.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LG Digital Care Team

Hey there! We will keep the idea of a reversible door implementation in mind! We appreciate the feedback. If you have questions or more feedback on anything LG, let us know on social media @LGUSSupport. We are here to help out! ~ Ryan