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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,533 ratings1,533 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (83)
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Showing 111-120 of 1,533 reviews
Mar 11, 2022
AnBr
4 out of 5 stars review

Verified Purchase

Easy to use

[This review was collected as part of a promotion.] I really love the ease of use of this WashTower. It works perfectly for our space and I love all the features. One problem I am having with the WashTower is that off and on it keeps displaying an error code about the dryer vent being clogged but continues to work anyway. I don't know if the sensor is faulty or if I need someone to come and clean our vents. We thought we had fixed the problem and the error code went away for awhile, but now it is back again.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 4, 2023
KatEyes97
5 out of 5 stars review

Verified Purchase

Outstanding! Excellent Features!

Our old washer went out and we were in the market for a new washer when we came upon this dual washer/dryer tower combo. I am a short woman (5'1) and many of the washer dryer towers have the knobs at the top which would make it very difficult for me to reach and read, besides this allows your children/teens to do their own laundry and who wouldn't like that?? The controls on this are between the units and have easy to read or interpret for everyone! This was by far the best decision we made to purchase this washer/dryer tower. It has a Wi-Fi option that pings your phone so you know when the wash or dryer cycle is complete. Absolutely love this!

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Feb 2, 2022
disappointed person
1 out of 5 stars review

Verified Purchase

Disappointing service.

[This review was collected as part of a promotion.] I've been purchasing this for about a month. But I never used the dryer properly. From the beginning, the dryer continued to turn off and my laundry was not properly dried. I kept asking for a visit to the technician, but they still have no response except for the email response. I've never seen such a problem with a new item.And their service is really disappointing.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

Let us help you with that Anna. I could not find your case info based on your email address, and would like to offer our assistance. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your name and model # and we would be happy to troubleshoot the issue or go over repair options with you if needed. Thanks. ^Jennifer

Jul 22, 2021
MWinkiesr
4 out of 5 stars review

Verified Purchase

Works great love it

[This review was collected as part of a promotion.] Works great but had a little issues connecting to wifi do to only being able to connect to 2.4 my wifi router only ran 5 and had to figure out how to add a other router to my fiber router. Other than that it works great

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Dec 6, 2023
Issaquahhomeowner2023
5 out of 5 stars review

Verified Purchase

Sleek look and great features

[This review was collected as part of a promotion.] We got two stacks for a new house, and they are great. Awesome features where the washer dryers sync and dryer setting matches wash cycle setting automatically. Been very happy using these the last month.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Jun 30, 2021
Wutangkang
5 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] I bought this a few weeks ago to replace a 15 year old unit that was not working well. What a difference! I love the smart features and even the app that lets me select different modes (towels, sportswear, etc.). Saves a lot of water and the best feature is how quiet it is. No more cyclical squeaking.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Nov 3, 2023
EveLong
5 out of 5 stars review

Verified Purchase

MY DREAM COME TRUE. EVEN BETTER THAN MY DREAM!

This is my dream come true as far as laundry units go! It does much much more than I had dreamed! And it's still compact enough to liberate a lot of space in my tiny laundry room. Enough space was freed to put up a folding table plus now I can actually iron in my laundry room if I need to iron anything.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Mar 29, 2021
BHallOhio
4 out of 5 stars review

Verified Purchase

Great so far

[This review was collected as part of a promotion.] The washer has been very good so far. My wife loves that she gets notifications on her phone letting her know when loads are finished. The reason for 4 stars instead of 5 is that there were a few times that choosing the setting for a regular load for the dryer did not result in the clothes being dry. We found that turning off the "energy saver" mode corrected this, but the default normal setting on the dryer never seemed to work. All other settings work fine, so it seems that the energy saver mode just doesn't function as intended.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
Oct 13, 2022
C 32
3 out of 5 stars review

Verified Purchase

Loud and doesn’t wash all soap out

[This review was collected as part of a promotion.] Bought this three months ago, took 2 months just to have it installed (due to delivery service). Had high hopes but I’ve noticed the machine is very loud and also leaves soap residue. I use one HE pods per cycle, as instructed.

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG appliance. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 10, 2022
Ellebelly
5 out of 5 stars review

Verified Purchase

Easy to operate

[This review was collected as part of a promotion.] We've had this installed for about 2 weeks and everything works great. One thing both my husband and I noticed is that the washer doesn't rock and roll when on the spin cycle and the clothes come out not soaked when we put them in the dryer. Very happy with our new stackable washer and dryer. Thank you. Nancy Pray

Review from lg.com
Helpful?2NM7EFNUWAHK15534322714