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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars
1,539 ratings1,539 reviews
  1. 5 stars76% (1,171)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (26)
  5. 1 star5% (83)

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Showing 101-110 of 1,539 reviews
Mar 6, 2022
Reviewer name: Royalpalmshade
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Best Wash Center Ever

[This review was collected as part of a promotion.] The LG Washtower does it all. When the wash is finished it communicates to the dryer what type of load was done ie; Bedding or Large or Small Load. I like the Direct Drive motor with 10 Years Warranty. It also connects to wifi as a bonus which allows you to remote start, service notifications, cycle status and time remaining. It has a beautiful design. We Love It.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Apr 20, 2021
Reviewer name: TJV33
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great function.

[This review was collected as part of a promotion.] I bought this a couple of months ago. I am very satisfied with the function of the machines. My only complaint is the app that is used to control/communicate with the washer/drier combo. I can not get the app to even recognize my machines. So, it is essentially useless to me. That is disappointing, because one of the main advertisement points was the ability to use the app/technology on these machines. Other than that, I am satisfied.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Dec 4, 2022
Reviewer name: jhquality
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t buy LG

I bought this on November 6. It was installed on November 14. It ran beautifully for three days then the washer would not drain. It is now December and I cannot get anyone to come and fix the machine. The product may be great, but getting response from LG is impossible.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Sep 3, 2022
Reviewer name: Tim Cl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent capacity/compact size

[This review was collected as part of a promotion.] We put this unit in an upstairs closet. Doing the laundry in our basement became too much of a safety issue as we are both in our 70's. Laundry is a much more convient task. Also the unit does an excellent job.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 1, 2022
Reviewer name: Milledj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing unit

[This review was collected as part of a promotion.] I just moved into a new house and purchased this unit or fit in my master bath. It is quiet and efficient and, importantly, it does a great job with the clothes. It is technologically advanced, but not to the point of being difficult to use. So far (3 months) I can say I love it. Cold wash, HE detergent and start, simple.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jun 19, 2021
Reviewer name: SJElkins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome purchase

[This review was collected as part of a promotion.] I bought this tower to increase storage options in my laundry closet, I originally had side by side machines and being height impaired I couldn't reach the shelf above the units. This solved my problem and also is a easy to run as I can reach the center display buttons!

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jun 7, 2023
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Learned something I did not know

[This review was collected as part of a promotion.] The washer and drier work great and efficiently. I like the dryer features that I can adjust the time from 20 minutes with 10 minutes intervals to 60 minutes or use automatic sensor to dry. One time the washer run a whole cycle but did not release water. I had the machine serviced and the service person said that I put too much soap and this may cause this problem. Nowadays laundry detergents are normally concentrated. I only need 1 tablespoon of detergent to wash half load of cloth. With a full load, 2 Tablespoon is enough. The machine sensor release the right amount of water to wash the cloth and too much soap for too long can cause the problem. I am glad to learn this lesson or I will continue to put too much soap every time I wash clothing.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 31, 2022
Reviewer name: MalN
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Looks good - too loud!

Bought in November but didn’t arrive for install until early January so losing a month and a half on the warranty. This thing is far too loud. One of the spin cycles sounds like a turbine engine starting up. Dryer keeps giving the d90 blocked duct error code even after duct cleaning. It can’t possibly be blocked 90% if the ducts have been cleaned. It’s a beautiful machine but hoping I can get the error codes issue fixed. Considering sound-proofing the laundry room since we’re remodeling.

Review from lg.com
Helpful?5921HTFN8VK015534322714
reply from LGE Social Media

We hate hearing you are having an issue with your washtower model WKEX200HWA. We’d like to gather more information to see if we can help. Contact LG Customer Support via private message on Facebook or Twitter @LGUSSupport and use #VOC in your first message to our social media support team. This will allow for an open dialogue with expert agents that are better able to offer the proper assistance. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. There are policies and procedures in place to ensure resolutions are consistent and fair with regards to service, replacement or return authorizations. We apologize for any inconvenience this has caused. ^Daphane

Jun 15, 2021
Reviewer name: Nana Rosie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super quiet appliances with outstanding results

[This review was collected as part of a promotion.] We are so happy that we purchased this LG washer/dryer appliance to replace a 5+ year old leaky and very noisy competitor's stacked washer and dryer. We had repair folks out 3 times but they could not solve the common problem issue so we decided to replace the units rather than dump more money which might not result in an acceptable solution. The washer is very quiet and the clothes are almost dry after the spin cycle. The dryer is also very quiet and the clothes dry quickly.

Review from lg.com
Helpful?5921HTFN8VK015534322714
Jan 3, 2022
Reviewer name: Diana L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An exquisite example of form following function!

[This review was collected as part of a promotion.] I am really thrilled by our new washer/dryer combo. It is sleek and truly beautiful. And there are wonderful surprises. It washes our clothes in half the time that our previous washer took. It gives me the ability to modify how our clothes are washed without being overly complicated. It has a musical chime to alert me when washing or drying is done. It fits into my kitchen alcove, calling no attention to itself. But, when I look at it...I am so pleased. I honestly didn't think an applicance could make me this happy!

Review from lg.com
Helpful?5921HTFN8VK015534322714