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Sams Club
Sams Club
Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 961-970 of 1,383 reviews
Nov 27, 2020
De
3 out of 5 stars review

Hard seat and slight slope downward

It is a well made chair. The seat is hard, if you sit all day. To look at the seat you wouldn't think so, but it slopes downward. I will be keeping it and buying a seat cushion, because it was affordable and will be cheaper than buying the next price range chair.

Helpful?2UDP50LK21VK15387164300
Dec 27, 2021
Jewel61572
5 out of 5 stars review

Verified Purchase

Great chair

Great Chair

Helpful?2UDP50LK21VK15387164300
May 18, 2021
James
5 out of 5 stars review

Verified Purchase

Sits

Sits well

Helpful?2UDP50LK21VK15387164300
Sep 29, 2021
JuliaA
2 out of 5 stars review

Comfortable but poor quality leather

In just couple month using the leather in certain areas is totally destroyed. I got this chair to replace another that was in perfect condition after 3 years, just white leather wasn't looking good anymore and my old chair was even cheaper. This one is comfortable to sit, but worn out almost immediately and now it's just eye sore in my stylish office :/

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi Julia, We are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any questions or concerns with this item. Please reach out to LF Products at 800-379-1060. Thank you!

Nov 16, 2023
AW10101010
1 out of 5 stars review

Poor Quality Chair

This is a comfortable chair but at the end of the day it is terrible quality. These chairs do not even last a year before the bonded leather breaks down, cracks and peels away. Thank goodness for Sam's return policy as this is a classic example where someone has borrowed a good name brand and swapped in a poor quality item.

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Sep 9, 2021
Ariel
5 out of 5 stars review

Verified Purchase

Comfortable

Very comfortable

Helpful?2UDP50LK21VK15387164300
May 19, 2021
Brandon Jenkins
5 out of 5 stars review

Verified Purchase

I recommend this chair. Easy to assemble

Great buy

Helpful?2UDP50LK21VK15387164300
Dec 30, 2020
Jafoimo
2 out of 5 stars review

Misfit

The chair looks good and is made well. We purchased it mid 2019 and must have a misfit as far as the actual seat section because it is over stuffed towards the back and always makes you feel like you are being pushed out. It would be perfect if the extra padding did not make you feel like your fighting the chair to stay seated. It is still excellent condition but we are already looking to replace it.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello, We are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Oct 31, 2022
Imran
1 out of 5 stars review

Verified Purchase

Small and uncomfortable

Not a comfortable chair

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

May 6, 2021
RACHEL
5 out of 5 stars review

Verified Purchase

SERTA MANAGER'S OFFICE CHAIR

VERY COMFORTABLE CHAIR

Helpful?2UDP50LK21VK15387164300