I bought this about a month ago and it is very comfy. I did find it a tiny but small for me given that it was made to support more weight, I assumed seat would be roomier but was wrong. There is still adequate room and the back is extremely comfortable. It's very easy to assemble and set up. I would definitely buy this again in the future.

I replaced an old office chair that I had had for years when my rear end told me it was time. The chair is very comfortable and I did not have to break the bank in order to get it. I have only had it a couple months but at this point I would definitely buy it again.

I am so glad I ordered this chair! I have a back issue eased with this chair and the price at Sam'and this chair confirms to my back and allows me to sit for a longer period of time then a normal chair. The installation was a snap; beautiful looking chair. Price at Sam's club was great! Delighted with purchase!

I am a fat guy and was worried because my legs are super big. They didn't have this chair on display so I figured why not try it and save money from having to get a different chair. My wife put the chair together by her self tested it and said it is better than the more expensive one that she got. I sat in it for a 8 hour stream and it was perfect I didn't have any problems with it even with how big I am the wheels roll just fine on tile floor and I don't feel like I am going to break it. Have had it a few weeks now and still working fine!!!

On a scale of 1-10, I'd give it a solid 8. Why not 10? A few things: PROS - very, very comfortable, feels like I'm seated on like a very comfortable leather sofa, but for work - like the setting where you can tilt back and just stay there - back issues subsided with use of this chair - did I mention how comfortable it is to sit in this chair? CONS - the knob directly on the bottom of the chair is all the way back, so there is no way of remaining seated and adjusting the knob; only way is by getting off the chair, which defeats the purpose of doing it while seated so as to adjust in real time - the screw covers on the side of the chair, on the armrests, some would not stay in place and popped out

This is a solid chair, easy fit, decent back support. My only concern was the packaging was challenging and the box arrived as if it had been opened before. Nothing was missing. The expectation when ordering online is the product is new and not previously purchased or shipped in other than manufacture prepared packaging.

I would not recommend this chair. The bottom of the seat is small and is sort tilts forward. Yes, it's assembled correctly. Every bedroom in my house has a desk and executive style chair and this is by far the most awkward seated one. I would return, but I threw away the box prematurely.

I tried this chair in the store and fell in love with it, so I bought one , had it delivered and husband assembled,,,,, Does not feel like the same chair as I cannot tilt it at all, maybe returning and will have to , because right now it is just simply pushing me out of the chair and very stiff.

Holes in back of chair are uneven and do not line up properly causing back to be crooked and leaning forward at headrest pushing you out of chair. Stitching in seat appears to be coming apart new out of box. Unable to reach Serta. Will be returning chair.

We set the chair up with no problems, found it so very comfy. Not even a week passes and it’s tearing on one of the seams. Not sure if it’s a fluke with just this chair or not, but it’s being returned ASAP. We’ve never had any problems with furniture from Sam’s Club until now.