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Sams Club
Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)
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Showing 1,381-1,383 of 1,383 reviews
Apr 24, 2020
Jack
1 out of 5 stars review

Material peeled

Terrible chair. Material peeled badle, making a mess. Since its more than 1 year old, company will not help.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Jack, We are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Jan 21, 2022
Tracey
1 out of 5 stars review

terrible

We have had this for less than 2 years. The seat split and it looks like garbage. Highly don't recommend.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello Tracy, We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Apr 10, 2019
Xman
1 out of 5 stars review

Chair

Very bad product

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry to hear that your experience with our product was negative.We value your comments as we are always looking to improve our products and better our customer service. If you require warranty assistance with future Serta products, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773. We look forward to assisting you