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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)
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Showing 1,351-1,360 of 1,383 reviews
Jul 29, 2018
The Truth
4 out of 5 stars review

Nice Look

Looks nice, however not the most robust material. While assembling mine, an arm screw caught cushion and tore fabric rather easily.

Helpful?2UDP50LK21VK15387164300
Mar 9, 2022
cathy
5 out of 5 stars review

Very comfortable!

Bought this chair to replace one that I bought at an office supply store that was defective. This chair is more comfortable and affordable.

Helpful?2UDP50LK21VK15387164300
Mar 21, 2021
JustSol
3 out of 5 stars review

Awesome chair!

I bought this yesterday and it is amazing!, Easy to assemble, very comfortable, extremely strudy I am loving it!!

Helpful?2UDP50LK21VK15387164300
Jun 12, 2022
Chris
2 out of 5 stars review

Comfy But Doesn't Last

I've had this barely 5 months and the stitching is coming heavy undone on the seat. Will be returning or exchanging as this is unacceptable.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi Chris! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Jul 29, 2018
ChairSitter
3 out of 5 stars review

Back Too Forward

The back of the chair is too forward compared to executive/manager style chairs. It makes for an uncomfortable sitting experience.

Helpful?2UDP50LK21VK15387164300
Apr 13, 2020
JerseyBree
5 out of 5 stars review

Great Chair

Great chair, easy assembly, very satisfied with my purchase. I hate my vanity chair and might buy another one of these to replace it.

Helpful?2UDP50LK21VK15387164300
May 15, 2020
Troubles
5 out of 5 stars review

Chair

I own this chair and it is fantastic, comfortable, plus reasonable price what more could you ask for.

Helpful?2UDP50LK21VK15387164300
Nov 1, 2022
Matt
2 out of 5 stars review

eh

Probably better to look elsewhere. I bought the chair in February and within the past month the stitching on the seat has came off. It’s nice and comfortable but not very durable. Didn’t even make it a year without having it fall apart.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Jun 7, 2022
DDK
1 out of 5 stars review

Don't Buy this

I bought this for home office and within a few days chair armrest cushion bending towards in opposite side and really causing the issue while typing and not suitable for the people with height 5.10. Not sure if i can return it back

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Oct 29, 2021
HappyCustomerNC
3 out of 5 stars review

Poorly Made

I would have given this chair a 5 if the seam on the arm rest hadn't started to unravel/fray. I purchased the chair this past February, and one of the seams on the left arm rest is already coming undone. The chair itself is very comfortable.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.