I've had this barely 5 months and the stitching is coming heavy undone on the seat. Will be returning or exchanging as this is unacceptable.

Ts such a poor quality product. A cushion started to tear in less than a year. It also cracked all over.

Lovin' this new office chair! Don't hesitate to buy, It will not disappoint regardless of the price!

Bought a managers chair, got a science project with no instructions. c'mon Serta. Can't even find instructions on the web.

Bought this chair to replace one that I bought at an office supply store that was defective. This chair is more comfortable and affordable.

I bought this yesterday and it is amazing!, Easy to assemble, very comfortable, extremely strudy I am loving it!!

Looks nice, however not the most robust material. While assembling mine, an arm screw caught cushion and tore fabric rather easily.

The back rest has a rip in it and it does not line up properly with the base. There is a gap between the back and the seat.

I bought this for home office and within a few days chair armrest cushion bending towards in opposite side and really causing the issue while typing and not suitable for the people with height 5.10. Not sure if i can return it back

I would have given this chair a 5 if the seam on the arm rest hadn't started to unravel/fray. I purchased the chair this past February, and one of the seams on the left arm rest is already coming undone. The chair itself is very comfortable.