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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 1,371-1,380 of 1,383 reviews
Jul 12, 2020
gb
5 out of 5 stars review

great chair

This is a great chair!! You can’t beat it for the price!!

Helpful?2UDP50LK21VK15387164300
Dec 27, 2019
george
5 out of 5 stars review

great

chair is super --- looks and sits great--- easy to assemble

Helpful?2UDP50LK21VK15387164300
Dec 18, 2021
Kapi
1 out of 5 stars review

Good chair but not durable

Seat stitching falling apart in 5-6 months of normal office use, do not recommend !!

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Ka! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Jan 13, 2019
puddin
5 out of 5 stars review

comfortable

We was shopping at Sam's and this was on display. Awesome chair I am glad we made the purchase

Helpful?2UDP50LK21VK15387164300
Mar 14, 2023
John
1 out of 5 stars review

don't try it

Don't even bother to check it out. Within 6 months its ripped .

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

I am sorry to hear that your chair is damaged. Please reach out to our customer service department at 800-379-9773. We can arrange for replacement parts to be sent as a warranty replacement.

Dec 16, 2020
maddy
3 out of 5 stars review

Quality is not that great

the height of the seat automatically gets compressed without any manual adjustment.

Helpful?2UDP50LK21VK15387164300
Jul 16, 2021
hrbathgate
4 out of 5 stars review

Comortable

I love this chair with one exception. The knob doesn't tighten the back like it should.

Helpful?2UDP50LK21VK15387164300
Jun 30, 2020
Lynn
1 out of 5 stars review

Serta office chair

Purchased the chair two months ago and the seat is coming apart at the seams.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello Fitz, we are sorry that you experienced dissatisfaction with the Serta Manager's Office Chair. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 24, 2019
BEA
5 out of 5 stars review

PERFECT!! LOVE THIS CHAIR!!

BEST DECISION TO BUY THIS CHAIR!!

Helpful?2UDP50LK21VK15387164300
Oct 10, 2023
vani
1 out of 5 stars review

ok

ok chair

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Thank you for your review, we really appreciate you taking the time to leave feedback. We are happy to hear that you like your chair and hope it will work well for you for a long time. Our customer service representatives can be reached at service@trueinnovations.com or 800-379-9773.