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Sams Club
Sams Club
Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)
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Showing 51-60 of 1,383 reviews
Sep 28, 2020
Zisme
5 out of 5 stars review

Verified Purchase

No Squeaky Chair Interrupting My Zoom Meetings

Doing lots of Zoom meetings right now, and the office chair I was using squeaked, popped and was embarrassing/disruptive to the meetings. The Serta Manager's Office Chair is perfect. It's a comfortable chair for extended periods of time...like Zoom meetings!

Helpful?2UDP50LK21VK15387164300
Oct 6, 2021
knickname
5 out of 5 stars review

Verified Purchase

Nice for the Price

It is technically a conference room chair. It has a height adjustment and tilt adjustment, that is it. A conference room chair tilts/rocks back where it is connected to the frame underneath the seat. it does not tilt where the seat and back cushions come together. That being said, it is very comfortable; I telework and sit for 8 hours a day. When I get up at the end of the day I feel fine. I just hope the seat cushion does not compress too much over time.

Helpful?2UDP50LK21VK15387164300
Feb 1, 2022
None
5 out of 5 stars review

Verified Purchase

N/A

This chair has been a good choice. It's very very comfortable. I work from home and I sit in this chair sometimes from 8 to 10 hrs a day with no ploblems.. I've done office work practically all my life and this is better than any chair I used. I purchased it about 2 months ago so I cant comment on the durability, but it's pretty sturdy. Very comfortable for my back and my bottom. I will buy it again if need be.

Helpful?2UDP50LK21VK15387164300
Feb 4, 2021
Chad
5 out of 5 stars review

Verified Purchase

Surprisingly Comfortable

Apart from assembling this product, I don’t have anything negative to say. The assembly was not difficult, I just wish I didn’t have to do it. When I first sat in the chair, I was shocked at how comfortable it was. It was definitely a pleasant surprise. Honestly, I have almost fallen asleep in a few lectures and meetings!!

Helpful?2UDP50LK21VK15387164300
Mar 28, 2021
Eshlil
1 out of 5 stars review

Verified Purchase

Don’t buy! Received used item

Received in old box, looked opened and looked returned item. All parts were not wrapped correctly and all wrapped in different colored plastic wraps. 100% I received a returned and used item. Too many scratches on the hand rest. Don’t buy it. Not comfortable at all. No memory foam as advertised.

Helpful?2UDP50LK21VK15387164300
Feb 9, 2023
batty
2 out of 5 stars review

Verified Purchase

Serta should be better than this.

I expected more from Serta. There is little to none lumber support. It actually hurts to sit in this chair. I caller the number printed on the box (directions say do not return to Sam's), I have e-mailed them, and I have had no response. I guess I will call Sam's and ask "What now?" I do not recommend this at all.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

--Our customer service representatives are available Monday through Friday at 800-379-9773

Nov 14, 2022
Bob The Builder
4 out of 5 stars review

Verified Purchase

Decent chair for the price.

Decent quality for the price. Ordered online, arrived on time and undamaged. Black plastic screw hole covers did not fit properly, but just left them off. Arm rest padding isn't very thick. Otherwise, good looking chair that seems like a good value. At this price I don't expect it to last forever, but it should do the job for a few years.

Helpful?2UDP50LK21VK15387164300
Nov 11, 2021
Al
1 out of 5 stars review

Verified Purchase

Comfy seat but no lumber support

Very comfortable seat but it has no lumbar support which is absolutely essential ergonomically and astonishing that it is missing. The back is also very short so the average male at 5’10” would have absolutely no neck or head support. So after a while my lower back and neck were killing me. Pity because it is otherwise well put together. I had to return it.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Sep 19, 2021
One
5 out of 5 stars review

Verified Purchase

Good chair

Comfortable chair but it dont not recline

Helpful?2UDP50LK21VK15387164300
Nov 15, 2020
Bre
5 out of 5 stars review

Verified Purchase

The perfect office chair!

Love EVERYTHING about this chair!

Helpful?2UDP50LK21VK15387164300