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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 41-50 of 1,383 reviews
Sep 3, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Excellent chair

This chair made working from home even better. My back no longer hurts after sitting at my desk all day. It's super-comfortable, was easy to put together, and looks really nice, too.

Helpful?2UDP50LK21VK15387164300
Apr 29, 2022
lexusc2cguy
3 out of 5 stars review

Verified Purchase

Reclining could be better.

My only complaint is the reclining is either straight up and rigid or all the way back, both of which are uncomfortable for long periods of time. I wish there was a better way to adjust this chair.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Mar 24, 2021
Angie
1 out of 5 stars review

Verified Purchase

Defective when arrived!

The chair is great; however, it arrived with a cut on one of the arms. The arms are the very part that get the most wear and tear. Quality control department must have been asleep.

Helpful?2UDP50LK21VK15387164300
Jun 28, 2021
Jamie
5 out of 5 stars review

Verified Purchase

Very comfortable office chair

Very comfortable chair. I love the seat and back support. The only thing is that the shortest height setting is slightly to tall for me, I am 5’1”. The chair is perfect for my husband who is 5’9”.

Helpful?2UDP50LK21VK15387164300
Nov 11, 2021
Al
1 out of 5 stars review

Verified Purchase

Comfy seat but no lumber support

Very comfortable seat but it has no lumbar support which is absolutely essential ergonomically and astonishing that it is missing. The back is also very short so the average male at 5’10” would have absolutely no neck or head support. So after a while my lower back and neck were killing me. Pity because it is otherwise well put together. I had to return it.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Jan 25, 2021
Wingless
1 out of 5 stars review

Verified Purchase

Missing Parts

All of the assembly bolts, wheels, and hydraulic lift were missing. We had to wait for the manufacturer to send us the parts two weeks later. When the parts came in, most of the bolts were not even the correct length, but workable. The manufacturer clearly knew they sent us the wrong bolts as they sent two different Allen wrenches as well.

Helpful?2UDP50LK21VK15387164300
Mar 28, 2021
Eshlil
1 out of 5 stars review

Verified Purchase

Don’t buy! Received used item

Received in old box, looked opened and looked returned item. All parts were not wrapped correctly and all wrapped in different colored plastic wraps. 100% I received a returned and used item. Too many scratches on the hand rest. Don’t buy it. Not comfortable at all. No memory foam as advertised.

Helpful?2UDP50LK21VK15387164300
Oct 6, 2021
knickname
5 out of 5 stars review

Verified Purchase

Nice for the Price

It is technically a conference room chair. It has a height adjustment and tilt adjustment, that is it. A conference room chair tilts/rocks back where it is connected to the frame underneath the seat. it does not tilt where the seat and back cushions come together. That being said, it is very comfortable; I telework and sit for 8 hours a day. When I get up at the end of the day I feel fine. I just hope the seat cushion does not compress too much over time.

Helpful?2UDP50LK21VK15387164300
May 17, 2021
Cc
3 out of 5 stars review

Verified Purchase

Easy to assemble not a heavy use chair

Easy to assemble. There are many imperfections in the finish. It looks more like a second. Back is either locked straight in place or moving can not be locked into a different position. After 6 weeks of daily use padding is not as comfortable. Nice moderate use chair.

Helpful?2UDP50LK21VK15387164300
Nov 14, 2022
Bob The Builder
4 out of 5 stars review

Verified Purchase

Decent chair for the price.

Decent quality for the price. Ordered online, arrived on time and undamaged. Black plastic screw hole covers did not fit properly, but just left them off. Arm rest padding isn't very thick. Otherwise, good looking chair that seems like a good value. At this price I don't expect it to last forever, but it should do the job for a few years.

Helpful?2UDP50LK21VK15387164300