Side of the chair is made with paper fabric leather or something, it got torn it soon as it touched the table or something else, in just 2 days. Its paper thin fabric from the side, I am returning it to the store. Poor Quality although chair was comfortable.

This is the fourth of these I've owned. Every single one of them has been an excellent chair except this one. It's the most uncomfortable thing I've ever sat on. I'm in so much pain when I stand up. Obviously, I have a different one on order, but I hope this review saves someone else severe back pain

The chair looks stylish and comfortable however the hardware has plenty of room for improvement. The caps that go on the arms of the chair to cover the bolts are constantly falling out and to the floor. I have a small dog (French bulldog) that loves to sniff around for small objects on the ground and these are very hazardous to his health.

Hello, I purchased the chair June 6, 2020; the chair started to unravel it in the seat area in September now in January the chair has split at the seat. I only weigh 140 and 5’3. The chair is cracking in front and I notice a split on the side beginning. I wish I would have read the reviews before purchasing. The chair only last for about three to four months.

I bought this at Sam's while on sale. I sat in the display one and thought everything was great. It had everything I needed. This was two months ago. Now....I've noticed that the seat does not lean back at all while seated (it does tilt back but then springs you forward to almost a 10° angle). It's caused a little bit of back pain and I'm tempted to return or seek some sort of complaint procedure as I've seen quite a few comments on this now.

We had this chair for less than 3 months and it already has a rip at the seam of the seating area. I tried to return it to Sam's and they will not take it back. They said we have to go through Serta! Serta never answers the phone so now I am stuck with this piece of junk! I thought Sam's had a 100% satisfactory guarantee? I am really disappointed.

I purchased this chair because of the price and the Serta name. What a mistake. The chair began to tear and wear within 4 months! The seams on the arms began to tear as well as the seams in the seat. As the fabric on the arms wore, the small pieces of vinyl (?) would fall to the floor and I would continually sweep the floor where pieces of the chair had fallen. I'm having trouble uploading photos of this piece of crap. Save your money. Do not buy. I called Serta and they sent me parts, but the quality is so poor I just put the chair on the curb. I learned my lesson - never buy a cheap chair no matter the name. I tried to post this with one star and I couldn't! This is the worst chair I've ever owned

I bought 2 chairs and the first one completely sat and look good but the second assembly exposed a bent metal attachment to chair which made the chair sit leaning 1" toward the right. To avoid shipping/return issues I added 2 washers 1/4' thick to the bottom plate to fix problem. Both chairs sits as I believe the should after mechanical intervention. I still like the Price!

I work from home and over the past three years I have gone through 3 different chairs. This is by far the best and honestly they were all in the same price point. I work at home full time and go to school full time, so this chair gets a lot of use. But this one!

Bought this chair a few months ago and I've been using it every day since the purchase for 4-8 hours per day. It's holding up well, it's comfortable, and the quality seems good for the cost. I have only one complaint: There is an adjustable metal pin in the undercarriage of the chair that controls whether or not the chair pivots forward and back, or remains stationary fixed upright. I prefer my chair to have a stationary back, so I keep the pin pushed all the way in to lock the back of the chair in position. This pin tends to slide out often, on its own, into the position that allows the back to pivot. As a result, the chair back "gives way" with a pop, and the back of the chair starts to pivots with no warning. When it happens, your first instinct is that you're going to fall over backward, which is nerve-wracking.