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Sams Club
Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 321-330 of 1,383 reviews
Jul 22, 2022
WFHProgrammer
1 out of 5 stars review

Incredibly uncomfortable

This is the fourth of these I've owned. Every single one of them has been an excellent chair except this one. It's the most uncomfortable thing I've ever sat on. I'm in so much pain when I stand up. Obviously, I have a different one on order, but I hope this review saves someone else severe back pain

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

May 4, 2023
DJ
1 out of 5 stars review

Not a Quality Product

This is a big disappointment. I've had this chair less than a year and the material has cracked and is peeling, and the seat continually sinks; I'm having to readjust the height every 5-10 minutes. This chair is a complete waste of money (I paid $20 more it than it's marked at this time) - spend a little more and get yourself a better, more reliable chair.

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you contact our customer service department we can see what parts can be replaced to repair the cushion. We can also send a new gas lift to keep your chair from sinking. Please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Feb 17, 2022
Satisfied customer
5 out of 5 stars review

Verified Purchase

Long needed office chair.

Service is good. Timely shipment. product is good.

Helpful?2UDP50LK21VK15387164300
Feb 24, 2021
Angie
5 out of 5 stars review

Verified Purchase

Amazing Office Chair

This chair is perfect for working from home. It is comfortable and the price was great!

Helpful?2UDP50LK21VK15387164300
Feb 17, 2022
mickey
5 out of 5 stars review

Verified Purchase

Comfortable Office chair with high back.

Very nice chair and comfortable Nice High Back

Helpful?2UDP50LK21VK15387164300
Jul 5, 2022
Andrew Long
5 out of 5 stars review

Verified Purchase

Perfect for hours of office work!

Really easy to put together and is very comfortable to sit in!

Helpful?2UDP50LK21VK15387164300
Feb 2, 2022
Ralph
5 out of 5 stars review

Verified Purchase

Brown Serta Managers Office Chair

Great Chair for the price, very comfortable and easy to assemble.

Helpful?2UDP50LK21VK15387164300
Jan 14, 2021
Ktoma
1 out of 5 stars review

Verified Purchase

Nice chair wrong piece

It arrived with two different colored arms

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry that you are experiencing issues with the Serta Manager's Office Chair. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 31, 2021
Leroy
5 out of 5 stars review

Verified Purchase

Nice and comfortable

Very nice and comfortable for the price its hard to beat.

Helpful?2UDP50LK21VK15387164300
Jun 5, 2022
Maribel
5 out of 5 stars review

Verified Purchase

Love this chair!

Very comfortable and high quality.

Helpful?2UDP50LK21VK15387164300