Bought three of these chairs, for three sons. None of my sons weigh more than 180. two of the seat cushions are torn, with less than 7 months of use. There is a "one year limited warranty" and i called their 800 number and sent receipts /photos to the email, however my calls and attempts were ignored. Worst review I have had to write in a while DO NOT BUY

The chair looks stylish and comfortable however the hardware has plenty of room for improvement. The caps that go on the arms of the chair to cover the bolts are constantly falling out and to the floor. I have a small dog (French bulldog) that loves to sniff around for small objects on the ground and these are very hazardous to his health.

I bought this earlier this year. I thought it would be a good buy since it is Serta brand. Unfortunately the seams started to tear and separate within just a few months of use (sitting 8 hours a day, 5 days a week for work.) the bottom fusion is now entirely separated from the front cushion. Sadly having to order another chair since this one is not holding up like it should.

About six months into usage, the stitching on the seat started to separate. Less than a year in, the material is completely broken away from the seams and the foam cushioning is spilling out. No hard usage, simply sat in it at a desk. Absolutely do not recommend.

This is the fourth of these I've owned. Every single one of them has been an excellent chair except this one. It's the most uncomfortable thing I've ever sat on. I'm in so much pain when I stand up. Obviously, I have a different one on order, but I hope this review saves someone else severe back pain

Sure, "it's only a hundred bucks", but are so many things manufactured to be cheap and disposable? I use my chair on a part-time basis, less than 2 days per week on average. Purchased in Jan 2020, the left armrest is starting to crack and there is a split in one of the seams on the seat pad. It creaks when you shift your weight (I'm not a heavy guy - 170 lbs), and while reasonably comfortable, I'm just overall dissatisfied with it.

I rarely leave reviews, but I am not happy with this purchase at all! I thought it would be a good deal, but the cheap material gets very uncomfortable when you're stuck at your desk too long, somehow it has marks of some sort all over it that have scratched(?) the back, when I do nothing but place a jacket on the back of the chair, but the worst part, and I am by no means at the max weight for this chair if you're wondering, it randomly moves down a little at a time. VERY frustrating! Especially when you're on the phone with a customer and it starts! It's actually made me jump a couple of times when I was working on something and it happened more abruptly!! (Has entertained customers that were in my office as well! I DO have a sense of humor, but this thing is getting ridiculous!) I Absolutely HATE this chair and do not recommend!

I bought 2 chairs and the first one completely sat and look good but the second assembly exposed a bent metal attachment to chair which made the chair sit leaning 1" toward the right. To avoid shipping/return issues I added 2 washers 1/4' thick to the bottom plate to fix problem. Both chairs sits as I believe the should after mechanical intervention. I still like the Price!

I just purchased this item less than 10 days ago, after assembling it, I tried sitting on it and it tilts badly, I cannot even sit comfortably on it, I have to rest my legs on my desk so I don't fall off the chair. I have called different people to come look at the chair for me, and it has nothing to do with the assembling because that is pretty straight forward. The customer service line is not going through at all and I have trashed the box. This is by far the worst office chair I have every spent money on.

Exactly as picture