Nice chair, great chair when on sale at $99 - $100, not sure its worth more. Great all around chair for office or home use, it’s not determined yet how long its value will hold.

We bought this for our father who just had open hart surgery. The adjustability allowed him sit and stand without pulling or pushing. It is so comfortable that he can sit for long periods of time with no discomfort.

This chair was fairly easy to assemble, but after about 2 weeks, the right arm pulled out of the bolt holes. My wife still uses it but it is not comfortable for her now.

Bought two of these chairs, both are very comfortable and sturdy. For the price ($99.00) don't know if you'll find one better. I can't speak to durability as we've only had them for a week or so now.

Exactly as picture

Bought this chair in September of 2020 right as classes were starting online. When I first got the chair it was amazing, comfortable, and supportive. After a few months of use, one of the arm rest seams started to rip and what felt like needles started to poke thorugh it. As of April 2022, I noticed one of the major seams starting to tear open about a month back. Now its ripped open and you can feel it when sitting on it, I weigh about 190 pounds which is well under the 250 limit. Of course, this all happens after the 1 year warranty has expired. I won't be buying this chair again.

I bought this earlier this year. I thought it would be a good buy since it is Serta brand. Unfortunately the seams started to tear and separate within just a few months of use (sitting 8 hours a day, 5 days a week for work.) the bottom fusion is now entirely separated from the front cushion. Sadly having to order another chair since this one is not holding up like it should.

Purchased at the end of May 2020. Immediately upon assembly, noticed the casters were deformed. Called the support line (a place called True Innovations, NOT Serta). They have 1 CS rep, and it took me 3 days, at 2 hours/day to get through. They agreed to send new casters, I sent my receipt as proof, and then was ignored for 2 weeks until I could get through again and made sure they processed my replacements. Finally received the casters and was able to use the chair for just over a month. Now, as with other reviews on here, the seams have completely disintegrated. No other use of this chair other than a desk chair for 1 month. Completely unacceptable quality.

The chair is comfortable, yes and the price point is attractive but you will soon realize that you get what you paid for. First, the design is questionable, having the seat and the back support only help together by the plastic handles and 4 screws isn't a design that's going to last. As i setup the chair two out of the 4 screws were turning and starting again after you tighter in, so the screws are stripped - this is the first issue. I managed to tighten them enough to the point that the chair was sturdy enough. Second, you will notice that the bottom of the seat is made of some wood, not solid plastic or steel so I already know that it's a matter of time before the wood cracks and the metal screws or their nuts in the wood would come off. So i used the chair for about a week and I notice that the chair is off, tilted to the side if I lean back. I didn't know what was the issue until now. On the sides there is a flat metal parts that are held to the wood with a small screw. The screw on one of the sides made it through the wood so now the chair is not balanced when I lean back. This chair is going back to Sams Club, this is an honest review so you have been warned.

I bought this at Sam's while on sale. I sat in the display one and thought everything was great. It had everything I needed. This was two months ago. Now....I've noticed that the seat does not lean back at all while seated (it does tilt back but then springs you forward to almost a 10° angle). It's caused a little bit of back pain and I'm tempted to return or seek some sort of complaint procedure as I've seen quite a few comments on this now.