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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 241-250 of 1,383 reviews
Oct 22, 2020
Reviewer name: Kp
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Na

Finish work is not good color on handle was not good coated

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry that the Serta Manager's Office Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 20, 2021
Reviewer name: Cabrera
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable Chair

Really good chair, comfortable for using it 8+ hours.

Helpful?2UDP50LK21VK15387164300
May 21, 2023
Reviewer name: Naga
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This is not comfortable as I expected.

This is not comfortable as I expected. The handles are not good.

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Hi, thank you for your feedback. We’re sorry to hear the item didn’t best suit your needs. Did something happen with the handle? If we can help further assist, please contact us at upholsteryservice@trueinnovations.com

Oct 4, 2021
Reviewer name: Noor
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I like it

Elegant,comfortable, and reasonably priced.

Helpful?2UDP50LK21VK15387164300
Feb 20, 2021
Reviewer name: Tina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great chair for a great price

Very comfy chair! Very affordable and reliable brand.

Helpful?2UDP50LK21VK15387164300
Mar 11, 2021
Reviewer name: DOM
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Desk chair

Comfortable and looks great

Helpful?2UDP50LK21VK15387164300
May 10, 2021
Reviewer name: Will
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bad service

Tilt-lock function doesn’t work and I inquired about new piece but no word back

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Will, We are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Jun 14, 2022
Reviewer name: PA
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Defective

Comfortable but defective, seat cushion is crooked and not leveled correctly.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Dec 10, 2020
Reviewer name: manchu
1 out of 5 stars
1 out of 5 stars review

Poor quality of stiches

I bought this chair on Aug 14th 2020 for my 13 year old daughter. The chair stiches got damaged and ripped apart with light usage.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, We are sorry about your experience with the your Serta office chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you with the warranty/repair of this items. Please reach out to True Innovations at 800-379-9773. Thank you!

Mar 16, 2021
Reviewer name: DSM
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor quality-defective

Chair was defective. Back didn’t stay locked in position and one of the arm rests was much higher than the other.

Helpful?2UDP50LK21VK15387164300