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Sams Club
Sams Club
Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 151-160 of 1,383 reviews
Oct 22, 2020
Kp
2 out of 5 stars review

Verified Purchase

Na

Finish work is not good color on handle was not good coated

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry that the Serta Manager's Office Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 14, 2022
JoAnn
1 out of 5 stars review

Verified Purchase

Do not recommend

Very uncomfortable. Will be going back.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Feb 17, 2022
emily112
1 out of 5 stars review

Verified Purchase

Comfortable but poor quality

The chair is comfortable but leans far to the left side and does not sit level.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Apr 22, 2021
FAC
3 out of 5 stars review

Verified Purchase

Consumer

If you have any hips the arms dig in them and its very uncomfortable even if its only for an hour or two

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi Fac, we are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Dec 2, 2021
jojerry
4 out of 5 stars review

Verified Purchase

good chair

nice chair but small buttons used to cover screw holes keep falling out. contacted manufacture a while ago but never got a response

Helpful?2UDP50LK21VK15387164300
Mar 16, 2021
DSM
1 out of 5 stars review

Verified Purchase

Poor quality-defective

Chair was defective. Back didn’t stay locked in position and one of the arm rests was much higher than the other.

Helpful?2UDP50LK21VK15387164300
Mar 16, 2022
Gigi
5 out of 5 stars review

Verified Purchase

No more lower back pain

So easy to assemble and is so comfortable I no longer have lower back pain from sitting at computer!

Helpful?2UDP50LK21VK15387164300
Aug 5, 2021
Cole
5 out of 5 stars review

Verified Purchase

My husband stole this from me

I got this to help my back (and butt) while working from home, my husband stole it to watch TV rather than sit on the couch. We both love it!

Helpful?2UDP50LK21VK15387164300
Feb 12, 2021
daveOfDefeat
5 out of 5 stars review

Verified Purchase

Good quality, great price

Easy assembly and a good firm chair that is very comfortable. Price is right at $99, glad I bought it.

Helpful?2UDP50LK21VK15387164300
Nov 4, 2020
lachicanica
2 out of 5 stars review

Verified Purchase

Too Short

The chair looks very nice. Very good quality. However, it’s too short. I’m 5’4” and this chair does not go up high enough for me at my desk.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry that the Serta Manager's Office Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!