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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
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4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 141-150 of 2,804 reviews
Feb 24, 2020
Thrifty Shopper
5 out of 5 stars review

Verified Purchase

Exceed Expectation / Office Furniture

I’ve purchased 2 for our computer room and billing station and was wonderfully surprised at the back support, functionality and beautiful appearance of both colors, but brown is the most elegant in my opinion. I was surprised the assembly was so easy also and thee price was certainly right, in fact the best $100. I’ve spent that was worth the money and then some!

Helpful?2UDP50LK21VK15387164300
Jan 20, 2020
jemerritt
5 out of 5 stars review

Verified Purchase

wonderful chair. GREAT ON HER BACK AND BOOTY.

my mom loves her chair.

Helpful?2UDP50LK21VK15387164300
May 21, 2023
Naga
1 out of 5 stars review

Verified Purchase

This is not comfortable as I expected.

This is not comfortable as I expected. The handles are not good.

Helpful?2UDP50LK21VK15387164300
reply from True Customer Service

Hi, thank you for your feedback. We’re sorry to hear the item didn’t best suit your needs. Did something happen with the handle? If we can help further assist, please contact us at upholsteryservice@trueinnovations.com

Feb 20, 2021
Tina
5 out of 5 stars review

Verified Purchase

Great chair for a great price

Very comfy chair! Very affordable and reliable brand.

Helpful?2UDP50LK21VK15387164300
Oct 22, 2020
Kp
2 out of 5 stars review

Verified Purchase

Na

Finish work is not good color on handle was not good coated

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hello, we are sorry that the Serta Manager's Office Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 17, 2022
emily112
1 out of 5 stars review

Verified Purchase

Comfortable but poor quality

The chair is comfortable but leans far to the left side and does not sit level.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

May 10, 2021
Will
2 out of 5 stars review

Verified Purchase

Bad service

Tilt-lock function doesn’t work and I inquired about new piece but no word back

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Will, We are sorry that the Serta Office Chair has not met your expectations. This product is manufactured by our licensed partner LF Products and they will be able to assist you with any requests about this items. Please reach out to LF Products at 800-379-1060. Thank you!

Jun 14, 2022
PA
2 out of 5 stars review

Verified Purchase

Defective

Comfortable but defective, seat cushion is crooked and not leveled correctly.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Mar 11, 2021
DOM
5 out of 5 stars review

Verified Purchase

Desk chair

Comfortable and looks great

Helpful?2UDP50LK21VK15387164300
May 14, 2022
JoAnn
1 out of 5 stars review

Verified Purchase

Do not recommend

Very uncomfortable. Will be going back.

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.