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Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for
Serta Office Chair, Supports up to 250lbs. Assorted Colors
4.2 out of 5 stars
stars
2,804 ratings1,383 reviews
  1. 5 stars67% (1,888)
  2. 4 stars14% (381)
  3. 3 stars5% (133)
  4. 2 stars4% (107)
  5. 1 star11% (295)

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Showing 131-140 of 1,383 reviews
Jun 2, 2022
Reviewer name: Disappointed
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Bust a seam

Looks okay, good support until the seams bust for no reason. Wheels are open so if you have a fur/hair problem it will catch in the wheels all the time

Helpful?2UDP50LK21VK15387164300
reply from Supplier Response

Hi there! We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

May 20, 2021
Reviewer name: Kay Mc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very comfortable

Very comfortable, and perfect for my home desk. My only drawback is its not wide in the seat, like my previous one, and does not tilt back like it says. But it is comfortable and looks great too.

Helpful?2UDP50LK21VK15387164300
Apr 6, 2021
Reviewer name: Tim
1 out of 5 stars
1 out of 5 stars review

Disappointed

Returned within a month. Armrests were not very sturdy. Leather did not feel like it would last and as expected noticed tears. Surprisingly they were from a sharp object inside the chair. Returned immediately.

Helpful?2UDP50LK21VK15387164300
Sep 19, 2021
Reviewer name: Mike
1 out of 5 stars
1 out of 5 stars review

Seams popping loose after 60 DAYS!

I've had this chair only 2 months. The seams are already bursting and the stuffing is coming out. I use this chair very lightly. There's no reason it should be falling apart.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Mike, We are sorry about your experience with the Serta Office Chair. This product is manufactured by our licensed partner LF Products and they will be able to assist you further. Please reach out to LF Products at 800-379-9773. Thank you.

Sep 2, 2020
Reviewer name: Mo4U
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy Comfort

This chair is easy to assemble (few pieces) and is more comftable that I thought. Purchased for my teenager to use for virtual learning but switched it out for my home office. Sleek and very stylish comfort.

Helpful?2UDP50LK21VK15387164300
Jul 11, 2019
Reviewer name: BlockTile
1 out of 5 stars
1 out of 5 stars review

Not worth it! Did not last even a YEAR!

I bought two as you see attached pictures and they both couldn't make it a year. The bonded leather started to peel off very quickly. Making the chair unusable, not to mention the mess all over the floor.

Helpful?2UDP50LK21VK15387164300
Dec 30, 2020
Reviewer name: TerryBerry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy and well made

Bought this as a gift for my dad. Was delivered in plenty of time for Xmas, and he was very happy with it. Affordable but with good quality and very comfortable.

Helpful?2UDP50LK21VK15387164300
Nov 29, 2020
Reviewer name: Geo
1 out of 5 stars
1 out of 5 stars review

Poor Quality

I purchased this chair on November 25, 2020. It is four days later and the chair already broke when leaning backwards. Poor quality chair. Would not recommend or buy again.

Helpful?2UDP50LK21VK15387164300
reply from Serta Team

Hello Geo, We are sorry about your experience with the your Serta office chair. This product is manufactured by our licensed partner True Innovations and they will be able to assist you with the warranty/repair of this items. Please reach out to True Innovations at 800-379-9773. Thank you!

May 10, 2021
Reviewer name: cmh2005
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Comfort and Value

Great chair. I have a Lazyboy from Sams at home and love it. This is almost as good at a better price. Replaced a 3 month old piece of junk I bought from Office Depot. Never again.

Helpful?2UDP50LK21VK15387164300
Sep 13, 2018
Reviewer name: comparativeshopper
2 out of 5 stars
2 out of 5 stars review

Chair was nice cushion, top material peeled in 1.5

Chair has nice cushions and good back support, but material on it peeled in 1 1/2 years. At this time it is a piece of junk. Bad investment for me, would not buy again.

Helpful?2UDP50LK21VK15387164300