I bought this for my husband and he loves the chair, but unfortunately the left armrest has been lifting, and he can’t get it back into place. Of course, we are just a few weeks out of warranty. Why do things always break days after the warranty expires?????

I've gotten this chair before but left it behind when we moved states. Ordered a new one, just in brown (other one was black and we loved it) this one came and the leather was dirty, the holes are drilled wrong, theres a gap between the two seats when put together. Overall it is still comfortable but it looks cheap and I was disappointed because I have the exact same chair at my other house that looks so different in comparison so beware.

I bought this chair about 10 months ago. I work from home so use it 8 hour for work 5 days a week. I weigh less then 120 pounds. The pleather is peeling and the seam is separating. Not high quality at all if looking for an everyday work chair. If looking for a decoration that is used occasionally maybe this would work who knows but if you need something on the daily do not waste your money!

I am 180 lbs--honestly. After 19 days of use, I noticed that returning to sit back into the chair after having stepped away for a while, the cylinder (pneumatic lift) immediately sinks to it's lowest point. In other words, the chair cylinder is no longer working properly. The only way to fix this is to either get a new piston (chair cylinder) or a new chair. Otherwise, this is a very comfortable chair for a person who's not a "Big and Tall" kind of fellow. I am glad that I had purchased this through Sam's Club and will submit a warranty request.

After a month and a half of my wife using it for work, the seat has started separating at the seam!! When we first bought it, the handles were damaged. Called Serta and we we were sent new ones. But now the seat. Will return as others comment on peeling.

Needed a good office chair, so ordered one. Arrived yesterday. Very easy assembly, all required things in the box with instructions. Feels comfortable. Can adjust height. Leaning back is a problem as is not flexible going behind. Else all looks fine. Early days.

This chair feels great when you first sit in it but it is not good for all day computer work due to poor ergonomics. The bonded leather is probably fine for the back of the chair but it cracked and peeled off all along the seat after 2 years which basically ruined it. Never get bonded leather for high stress areas.

Seemed like a great chair at first! Would have given 5 stars. Now, not even 6 months after buying it the leather is peeling off and under where my daughter sits (mind you she’s 8 and only maybe 60 pounds) the seam came apart. It’s not complete junk in less than a year and I wasted $100.

This chair is a good deal for the money. It is not perfect (the arms, in particular, arrived with some minor irregular places), but it is sturdy. I am a small woman but managed to get it upstairs on my own (but it would have been better to have carried it up piece by piece and the pieces are small enough to have done that). I assembled it in about 30 minutes and it would have been half that with someone to hold pieces in place while the screws went in. The directions were clear. The chair is comfortable and will serve my purposes.

My wife and I both ended up working from home. We had already bought one of these chairs for our home computer that my son was using for Virtual learning. We now have three of these, they are comfortable and I am happy to spend my entire work day in mine.