I am 6', 200lb average build man. I feel comfortable sitting on a normal size chair. This chair is good if you're a robot who sits at a perfect 90 degree angle. Chair feels extremely stiff. Space you have to sit feels like I'm sitting on the edge of the chair. Comfort is similar to siting on wooden swing. Chair was easy 20 minute installation. Chair feels sturdy but if you plan on relaxing, leaning back and enjoy a movie take a pass on this Flintstone rock of a Chair. Ergonomics is not what they had in mind when they designed this Chair. Kids are already calling this grandpa Chair, smh...

Seemed great for 8 months, THEN, the base shock died and left me sitting on my ankles UNDER the chair... they sent me a new shock, I worked a little too hard to change it AFTER WATCHING videos to illustrate the repair.... in the 12 months, the seat cushion was reported as hurting my bottom side to the point it felt as though i was being poked.... all in all, it seemed fine, yet again in 12 months it is not OK... i do not know if they will fix it again but I do not have hope it will be anything but a problem and soon

Bought this chair for my office. Worked great for a few months but then one of the main support bolts broke off in the chair. Now I can’t get the bolt out and the chair is awful. Review said up to 250lbs. Im right at 235 and this broke on me in about 6 months. Will not be buying again.

I bought this chair several months ago and I am disappointed. The seat feels like it is tilted forward and I slide toward the front of the chair until I am in a slouched position. I think this is due to the padding near the back-rest not compressing as much as the padding in the center of the seat. I will be looking for another chair. On a positive note, the chair was easy to assemble and seems to be made with good quality materials.

I've had this chair for almost 2 years. Initially, I liked it very much but I soon discovered the shortcomings it has for big guys like me (300 lbs.). First, the padding in the seat is not enough for me. Second, after almost 2 years, the screws in the arms that hold the back in place began to pull loose. I tried to snug them up with a nut driver (10mm), but they are stripped and I'm now afraid to use the chair. The back might pull loose and cause me to fall and get hurt. If you are a smaller person, this chair might work ok for you, but if you are like me, be smarter than I was and choose a chair that can support your weight.

After a month and a half of my wife using it for work, the seat has started separating at the seam!! When we first bought it, the handles were damaged. Called Serta and we we were sent new ones. But now the seat. Will return as others comment on peeling.

This is a comfy chair for the price but the quality isn’t great. My husband got me this chair because I started teleworking 2 days out of the week. I’m not even 200 lbs and the seam in the middle split opened in 4 months. I expected something better from Serta

I have had this about 2 years or just over I weigh only 100 lbs and the seat has been slowly tearing at the seams I know I didn't do it and I am not using it daily either! I will not buy anything made by Innovations again I love how the chair is not too wide and it fits my small frame. The other problem is the height moves it does not stay where I put it and never has but it is getting worse. My old office chair lasted so long I guess we should get used to quality not being like we older people are used to having, nothing has or is made good now!

I bought this chair for my home office and it's less than 2 years old. The faux leather on the arms has been peeling for months. Now I've realized part of the seat cushion has collapsed and causing me to lean to the left while sitting, which leading to back pain. Disappointed in the chair's durability. Would not buy again.

The fake leather cover on this chair is a hazard because it creates its smell. I've owned it for one week and it still stinks so badly that I get a headache and am nauseous if I sit in it for more than an hour. I've placed it outside for an entire day to air out, sprayed Lysol in the room where it is kept and still the smell is awful and permeates the air. I will be returning this chair today and Sam's Club should pull all of the chairs from its stores if it cares about the health of its customers.