Bought this for my son's​ birthday. He weighs 90lbs. It lasted 6 months. The seat, arms, and all the seams are fine. The base of the seat is broken and pops when he shifts his weight.

I bought this item in Octobo 2020. The seat couch was broken along the middle line after 6 months. I requested to replace it since it has one year warranty. But I haven't obtained it until now. The customer service is very slow. I didn't recommend it.

I purchased this one but decided to return it. The back of the chair was not high enough for me. It has a very soft seat, and felt like very durable bonded leather. I would put a cover on it however as every bonded leather chair I have owned has eventually pealed. Easy to put together.

Purchased today, installation straight forward following the instructions, very comfortable, reclines and seat height adjustment don't see any problems ........ I am 6ft tall just shy of 200lb ........ Material seems OK .... what more could you want for this price

This chair is cheap and it shows. when its in the locked position, it rocks back and forth a little bit. also when in the locked position sometimes the lock gives out and you fall back. i would not buy this chair again. i would not recommend this chair.

I've gotten this chair before but left it behind when we moved states. Ordered a new one, just in brown (other one was black and we loved it) this one came and the leather was dirty, the holes are drilled wrong, theres a gap between the two seats when put together. Overall it is still comfortable but it looks cheap and I was disappointed because I have the exact same chair at my other house that looks so different in comparison so beware.

On the left arm of the chair there were 3 nails under the cushion, without knowing I kept my elbow and injured myself badly, ended up blood oozing out. I ended up in bad situation where I need to go to hospital to check everything was okay. I expected Serta and Sams Club does quality checks but after this experience I felt its not worth the price and quality.

This chair feels great when you first sit in it but it is not good for all day computer work due to poor ergonomics. The bonded leather is probably fine for the back of the chair but it cracked and peeled off all along the seat after 2 years which basically ruined it. Never get bonded leather for high stress areas.

I do not feel this chair would help someone with back pain that much. It does offer some lumbar support. This is a very sturdy chair, was very easy to put together, is far more comfortable than the one I had and cost a lot less. Based on the bang for your buck I have to give it 5 stars. I do have back problems and had seen another Serta chair I liked much better but due to the fact it is on back order and you are only left with people charging a lot more for that specific chair, this chair is temporary until they are back in stock. I have no regrets on this purchase.

Purchased this desk chair in club. Easy to follow assembly instructions. Took about 30 minutes to unbox and assemble with the Allen Key wrench that comes in the box. Very impressed with how sturdy and comfortable this chair is. Also, this chair makes zero noise when swiveling and/or tilting. I shopped around before purchasing and I believe this chair is comparable to other desk chairs costing twice as much. Thank you Serta and Sam’s Club.