Chair fits fine and is comfy enough but missing some key features for a $100+ chair. First, it can be locked fully vertical or can rock back- there's no way to fix it at an angle like many chairs. Also, the caps that cover the screw holes are terrible: they are not silver like the arms but black, slightly misshapen, and most are too small- they fall out easily, and since the arms are curved, even when you get one to stay half the cover sticks out (ugly). Only reason I'm not returning it is that it's reasonably comfy and I can give it to one of my kids and go back to my old chair. Not getting another.

I got this chair in Dec 22 and I was needing a good chair to work from home. I am sitting at my desk for almost 8 hrs and my lower back kills me from sitting. I don't recommend for long periods of sitting. It leans back and adjusts up and down but it's just not working for me. Says weight max is 275 but being over 200 probably isn't ideal for comfort. It was a decent price of $100 when I purchased it.

Disappointed in quality over time. It was nice and felt study for first couple months, then began to show signs of wear. I am well under the rated weight for the product, but the air/pneumatic height adjustment did not hold my height over time. Also, within a year the back and sides have become loose and unstable, despite making sure all hardware is secure. I noticed the arms of the chair came loose from the set internally, so I cannot access to fix without cutting through the faux leather.

This chair is nice to sit and quality is great. I used several chairs before but it's perfect fit and feels looks comfortable.This chair was only available in samsclub.com first but have to pay $13.99 for shipping but now every where is available for club pick up.

Pros: Cushion is of good quality, leather is of high quality. chair is steady when assembled correctly, Cons: the support is fixed and cannot be adjusted. Meanwhile, the angle of it is leaned way too far from 90 degrees. It is therefore, uncomfortable to sit in straight for office tasks such as typing. I find myself Hutchins when typing. It is however comfortable for relaxing. The gas lift cylinder gives out very early. It starts to leak grease after 3months. I'm only 140lbs, 5'11. The arms are not adjustable and might be too high for shorter persons. Simply put, it is not suitable for office use but good for home use, where you just want to relax.

I've had this chair for almost 6 months and I regret the day I purchased it due to the extremely poor build and material quality. 3 weeks after I purchased it, the seams in the arm pulled apart. A month later, the material on the back begin to separate at the seams and shortly thereafter, the seams in the seat separated. I'm 165 pounds and the chair is rated for 250 pounds. Serta replaced the arms, but the rest of the chair has come apart - DO NOT WASTE YOUR TIME OR MONEY on this chair. I saw the Serta brand and economical price and purchased it. It's not worth $25 in my opinion. The system is not allowing me to upload pictures since I rated it very low. I will try for a higher rating to see if I can upload a video.

Product tore after 1 year of moderate use. Very disappointing.

Squishy…too squishy. Didn’t have enough support.

Ok for home office a little smallervthsn the lazy boy that looks just like it.

Had cracked seat and flimsy back in 3 months. Do not buy. Most of these reviews are fake.