I have been eying this chair for over a year now. I bought other ones and they killed my neck and back. all adjustable height levels work great for my different work spaces, one them being a a lifetime 4 foot adjustable heigh folding table, 8 foot banquet table and a normal desk. My neck feels supported when I lean back, my back as well, sufficient cushion on my bottom, no sinking in 170 pound woman and husband is 235. Bottom not hard, but I like that it doesn't smoosh down when I sit and angle doesn't apply pressure to my tail bone. This seems to be the issue with so many chairs after sitting for one hours. Happy I finally decided to pay more for a better quality chair. I would recommend this to anyone. Of course always backed by Same Club satisfaction guarantee.

This chair is nice to sit and quality is great. I used several chairs before but it's perfect fit and feels looks comfortable.This chair was only available in samsclub.com first but have to pay $13.99 for shipping but now every where is available for club pick up.

I've had this chair for almost 6 months and I regret the day I purchased it due to the extremely poor build and material quality. 3 weeks after I purchased it, the seams in the arm pulled apart. A month later, the material on the back begin to separate at the seams and shortly thereafter, the seams in the seat separated. I'm 165 pounds and the chair is rated for 250 pounds. Serta replaced the arms, but the rest of the chair has come apart - DO NOT WASTE YOUR TIME OR MONEY on this chair. I saw the Serta brand and economical price and purchased it. It's not worth $25 in my opinion. The system is not allowing me to upload pictures since I rated it very low. I will try for a higher rating to see if I can upload a video.

I bought this chair 15 months ago, it's been a great chair the padding seat cushion are all in great shape. The only problem i had is the lift cylinder does not hold my weight anymore. I weigh 225 pounds and it worked great for the first year. then noticed slowly leaks down after several hours then following month 1 hour and now 5 minutes. overall its a great chair for someone who weighs 180 or less. My son uses it with no problems, his weight 180 lbs.

After only about a year the chair is totally falling apart. I contacted serta and they say there's only a year warranty on the chair. I'm looking for the receipt and hoping it's under a year. They want you to buy replacement parts at 25 plus shipping which is hardly worth it.Very disappointed on serta.

Rarely used and the "leather" is peeling off all over it.

Defective and they know it! Thanks Trueinnovations ☹️

I received the chair damaged so I haven't been able to rate this cair at this time.

Ok for home office a little smallervthsn the lazy boy that looks just like it.

Stitches are ripping off after 6 months. Not worth it.