Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors

Customer reviews for Serta Office Chair, Supports up to 250lbs. Assorted Colors for

Serta Office Chair, Supports up to 250lbs. Assorted Colors

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4.2 out of 5 stars

stars2,804 ratings1,383 reviews

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Showing 1,131-1,140 of 1,383 reviews

Oct 28, 2020

Anonymous

5 out of 5 stars review

Verified Purchase

Office chair

Great quality.

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Mar 7, 2021

Tamala P

4 out of 5 stars review

Verified Purchase

Relaxing Chair

Comfortable

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Nov 25, 2021

Nobody

4 out of 5 stars review

Verified Purchase

Buyer

Nice for the price

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Sep 15, 2021

Aircy

5 out of 5 stars review

Verified Purchase

Love my chair

Very comfortable

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Oct 5, 2020

1 out of 5 stars review

Terrible chair

I purchased two of these chairs. One of them I had to exchange as it had holes in it out of the box. The replacement also has small holes in various places but not like the first. The other chair is raised and cracking on one arm rest and the seam on the seat is seperated. This chair is used by someone who weight 102 pounds no way should it have this much damage in less than 8 months. Very disappointed in the quality and tge fact that I wasted the money on them.

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reply from Supplier Response

Hello, we are sorry that the Serta Manager's Office Chair did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 15, 2022

Edlyn

5 out of 5 stars review

Very Comfortable

Been using my chair for a week now and just love it. Very comfortable, with deep seating and high back. I was hesitant to get this as the price was much lower than some other brand names but I am so happy I took the risk. I would def buy it again!.

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Aug 17, 2017

GreeInn

5 out of 5 stars review

Execellent chair at Good Price

This chair is nice to sit and quality is great. I used several chairs before but it's perfect fit and feels looks comfortable.This chair was only available in samsclub.com first but have to pay $13.99 for shipping but now every where is available for club pick up.

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Oct 7, 2022

debi8

1 out of 5 stars review

Horrible chair

When I sit up straight, I don't even touch the back of this chair. If I sit with my back against the chair my neck and shoulders hurt. I have to raise the seat up so high, I need a foot stool. It is comfortable, just not for sitting at a desk and working for 9 hrs.

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reply from True Customer Service

Thank you for your feedback. We are sorry to hear that our product did not meet your expectations. We value your comments as we are always looking to improve our products. If you require further assistance with your product, please do not hesitate to contact us at service@trueinnovations.com, or call (800) 379-9773.

Dec 13, 2022

khamade22

1 out of 5 stars review

Loved the Chair Until The Leather Fell Apart

I was very happy to get this chair because of the price and comfort compared to others in this range. I use it every day for work and gaming. It is still comfortable but the piston falls and I have to scoot it back up throughout the day. Also, the seams on the leather are starting to bust at the armrest and the seat cushion. I DO NOT recommend this chair. I would suggest saving your money and putting it towards a different one.

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reply from True Customer Service

Hello, Thank you for taking the time to let us know about your experience with our office chair. We are happy to hear that you are still able to use your chair. As for the issues you're experiencing, it sounds like your product is in need of a replacement gas lift. Our team is ready to help! Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773. We look forward to making this right.

Mar 11, 2021

SomeGayGuy

4 out of 5 stars review

Very Comfortable

Very glad I went with this chair over the mainstream gaming chairs that it seems all the Twitch Streamers and Youtubers use. It's very simple but I love that. The padding on the bottom seems very generous and has a kind of lip you can definitively see in the product photo that kind of lifts your legs up. I like that. Overall the back cushion gets me. My back used to hurt after a short time in my old chair but not with this one and I think it's because there's so much MORE cushioning there. Very easy to put together and didn't take too long at all. Would definitely recommend.

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