[This review was collected as part of a promotion.] I'll start with the not so great, the spin cycle leaves clothes a bit wetter than I'm used to. I've most recently used front load washers so maybe this is just how top loaders work. My clothes definitely came out clean, but the extra water meant more work for my dryer. For such a large drum, this washer doesn't take up much space, the build is really efficient. The soap dispensers slide back into the chasis, giving you full access to the drum, so loading and unloading are nice and easy. The setup was easy and the LG ThinQ app makes keeping track of the cycle status a breeze. There are plenty of cycle options, extra rinses and the like, but I do wish there was one for an extra spin. There is an option for download able cycles, so maybe that's something LG can do in the future. Now that I've mentioned the not so good, let's talk about what works. This washer is efficient and definitely get clothes clean, my mother does a lot of gardening and her clothes come out perfectly clean each time, I definitly think this upright washer cleans better than front loaders, and there is the added benefit of being able to leave the top open, nobody wants a smelly washer. I like all the cycle options that are included, without becoming too complicated. This is definitely a washer you can throw your clothes in, add soap to the dispenser and go about your business. If you're looking for an upright washer, you can't go wrong with this one.

[This review was collected as part of a promotion.] I'd been using a front load washer for years and years. I wanted to switch back to a top load so I could soak my clothes as well as feeling like a top load washer cleans better. I decided on this LG washer due to the capacity of the washer. I can literally fit 2 loads of my previous washer in one load with this LG washer. I like the AI feature that automatically selects the water level and type of wash as well. Easy to "set and forget". The washer also runs very quiet which is nice.

[This review was collected as part of a promotion.] So it says 5.0 cu.ft. Mega Capacity and means it. So large! Did a queen comforter with no issues at all. Sorta fun to watch trough the glass top. It closes slow, no more slammed top. Still working through the AI parts, but it seems to sense the needed cleaning cycle, and the turbo is really fast. It does seem easy to reach into. I am 5'4" and can reach the bottom without a struggle. Overall great washer so far. The app is cool, and tells me when the cycle is done, nice tool.

Horrible customer service. Keep changing time service. Horrible quality.I will never buy LG.