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Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing for
LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing
4.2 out of 5 stars
stars48 ratings48 reviews
  1. 5 stars75% (36)
  2. 4 stars6% (3)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star19% (9)
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Showing 41-48 of 48 reviews
Jul 11, 2025
Anonymous
5 out of 5 stars review

LG magic

[This review was collected as part of a promotion.] The 5.0 cu. ft. Mega Capacity Smart Top Load Washer WT8200CL offers very impressive features. The washer that cater to efficiency and convenience. Its has a large capacity and allows for thorough cleaning of sizable loads aka cal. King comforter, it’s ideal for my family. The Impeller washing system ensures that our clothes are moved gently without damaging them. One standout feature I think is the EasyUnload™ design, which makes loading/unloading laundry a heck of a lot easier. The AI Sensing technology thinks for you. It totally wash cycles based on the weight and fabric type of the load, ensuring optimal water and energy usage. So my husband and kids can even do it. Lol Connectivity options is a game changer the smartphone control, allowing you to start or monitor washes remotely. Which working from home or running errands. I can see if I need to get up or get home and switch the loads. The impeller system offers a more modern approach to washing, and overall, this washer in my opinion is totally user-friendly features, and smart technology. If you're looking for a capable washer that effectively combines size, efficiency, and smart features, this LG washer is a solid option.

Review from The Insiders
Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Care Team - Diego

Hey there! It's fantastic to hear how impressed you are with the LG WT8200CL 5.0 cu. ft. Mega Capacity Smart Top Load Washer! You've perfectly highlighted its mega capacity for large loads, the Impeller washing system for a gentle clean, and the EasyUnload™ design for convenience. The AI Sensing technology simplifies washes for everyone, and smartphone connectivity offers great remote control. It's clear this washer, with its user-friendly features and smart technology, is an excellent choice for combining size, efficiency, and intelligence in your home. We're so pleased it's a solid option for you! ^ Diego

Aug 28, 2025
MrsBuchanan22
5 out of 5 stars review

Sleek looking, large tub, great wash!

[This review was collected as part of a promotion.] First of all, this is a beautiful appliance. From the color to the sleek layout of the controls, it looks great and functions very well. Large tub accommodates a large load, washes and spins out perfectly. It's very appreciated in our laundry room.

Review from The Insiders
Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Care Team

Now that’s what we love to hear, Mrs. Buchanan! Style and performance in one! 🙌 We’re thrilled your new washer is not only turning heads in the laundry room with its sleek design, but also tackling those big loads like a champ. Make sure to download the ThinQ app for even more amazing benefits. If you have more love to share or feedback, connect with us on social media @LGUSSupport. Here’s to fresh, clean laundry made easy. ^Joslyn

Jul 25, 2025
Chemist1981
5 out of 5 stars review

Big and sleek

[This review was collected as part of a promotion.] So it says 5.0 cu.ft. Mega Capacity and means it. So large! Did a queen comforter with no issues at all. Sorta fun to watch trough the glass top. It closes slow, no more slammed top. Still working through the AI parts, but it seems to sense the needed cleaning cycle, and the turbo is really fast. It does seem easy to reach into. I am 5'4" and can reach the bottom without a struggle. Overall great washer so far. The app is cool, and tells me when the cycle is done, nice tool.

Review from The Insiders
Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Care Team

Hey there! That's wonderful to hear how much you're loving your new LG washer! The 5.0 cu.ft. Mega Capacity is clearly a huge win, handling even queen comforters with ease. It's fantastic you're enjoying the slow-closing glass top and finding the AI features with TurboWash so quick and efficient. Plus, being easy to reach into at 5'4" is a great design highlight! The app is a super cool tool for cycle notifications, making this a truly great washer so far. Enjoy your perfectly clean loads! ^ Diego

Aug 16, 2025
Chantale
1 out of 5 stars review

Horrible

Lors des brassées de foncé qui ne se met pas dans la sécheuse, le linge sort plein de poussière dedans. Je dois frotter tous mes vêtements pour l’enlever avant de faire sécher. J’ai toujours eu des frontales et je n’ai jamais eu ce problème. LG dit que c’est ma façon de laver qui en est la cause. J’ai essayé toutes leur recommandations sans succès. C’est clairement l’appareil le problème. Je ne recommande pas du tout. Je n’achèterai plus jamais de laveuse à chargement par le haut et certainement pas la marque LG vu le terriblement mauvais service à la clientèle.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15259766261
reply from LG CareQ

Nous sommes sincèrement désolés pour la frustration et les désagréments que vous avez subis. Vos préoccupations nous tiennent à cœur et nous souhaitons vous aider à trouver une solution. Veuillez contacter notre équipe LG CareQ au 1-888-542-2623 ou envoyez-nous un message direct avec vos coordonnées afin que nous puissions vous aider.

Jul 29, 2025
rslattery
5 out of 5 stars review

So BIG!

[This review was collected as part of a promotion.] We are loving the size of this washing machine. We can wash all of our bedding in one load. The color is an off black, very sleek. Still discovering all of its features, but the AI setting is awesome. It uses weight and other algorithms to optimize the temperature and spin rate that us best for each load!

Review from The Insiders
Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Care Team

No more laundry limbo—your LG washing machine just changed the game! 🖤✨ That sleek finish and ultra-generous capacity aren’t just stunning, they’re seriously smart too. We love hearing how AI technology is making laundry feel less like a chore and more like a personalized experience. From bedding to everyday loads, it’s all about efficiency, elegance, and extra time back in your day. Thanks for letting LG be part of the fresh start in every cycle! ^Anthony

Nov 22, 2025
deb22
5 out of 5 stars review

washer preformance

i love my washer. it is so quiet i can hardly hear it running. It has a huge drum. holds alot of clotes. It cuts down on loads. Highly recommend it.

Review from lg.com/ca
Helpful?4OE5OVGVY3UU15259766261
reply from LG CareQ

Hi there! Thank you for sharing your positive feedback on the LG WT8200CW washer! We are delighted to hear how much you love your new appliance! It’s great to know that the quiet operation and the huge drum capacity are cutting down on your laundry loads and making your life easier. We truly appreciate your high recommendation. Should you ever have questions or need assistance, please don’t hesitate to reach out. You can reach the LG CareQ Team at 1-888-542-2623 from Monday-Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Feb 23, 2026
Shun
1 out of 5 stars review

Worse washer ever!

DO NOT BUY! The washer leaves dirt on you clothes and customer services is not helpful.

Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Customer Care

Hi, Shun. Thank you for reaching out about your LG Washer (WT8200CL) model. We understand the importance of having a washer that keeps your clothes truly clean and performs the way you expect. <br />When residue appears on clothing, one helpful step is to run a Tub Clean cycle with either liquid chlorine bleach or an approved washing‑machine cleaner. This helps clear the buildup inside the drum that can transfer onto clothes. It can also help to check the drain pump filter and ensure the water level settings match the size of your load, as smaller loads with heavy soil can sometimes leave particles behind. For more guidance, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. We’d like to take a closer look and assist you directly. Please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can help further. ^Juvy

Nov 21, 2025
KHALIL
1 out of 5 stars review

horrible customer service.

Horrible customer service. Keep changing time service. Horrible quality.I will never buy LG.

Helpful?4OE5OVGVY3UU15259766261
reply from LG Digital Customer Care

Hi, Khalil. Thank you for sharing your experience with us. We understand how important it is for your LG Washer (WT8200CL) model to be serviced on time and to operate reliably. To help keep your washer running smoothly, one helpful step is to check that the washer is leveled properly—an unbalanced installation can cause noise, vibration, and cycle interruptions. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-top-load-washer-cleaning-and-maintenance-guide--20152385368911. If you still need assistance with service scheduling or support, please send us an email at lgdigitalcare&#64;lg.sprinklrsupport.com so we can help you directly. ^Juvy