Customer reviews for LG 5.0 cu. ft. Top Load Washer with EasyUnload & AI Sensing forExcellent product
Excellent product cleans fantastic from clothes to bulky bedding to towels this is my second LG washer the first one lasted 12 years. LG washers are made to last
Hello, Abby! We’re delighted to hear how well your LG Washer is performing for everything from everyday clothes to bulky bedding and towels. It’s wonderful knowing your previous LG washer served you for 12 years and that your new one is already living up to the same dependable standard. LG washers are truly built with long‑lasting performance in mind! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
What all washers should be
[This review was collected as part of a promotion.] The LG WT8200CL top load washer is excels in both capacity and cleaning performance, I love that there is a spacious drum that easily handles large loads, even comforters. The smart features, AI sensing for optimized water levels and wash settings and the Easy Unload function adds convenience. The quiet operation and intuitive controls, stating laundry has made doing laundrt virtually effortless and the machine is easy to maintain. The design is sleek and modern, and installation is straightforward. Overall, this washer provides excellent value and quality for families needing efficiency and reliability.
Hey there! We love seeing your feedback on this top-load washer! From the photos, it looks like it's time to peel off the plastic and start running cycles! We like to keep things easy and quiet, while still giving you the best performance in a washer possible! We know you'll enjoy this washer for years to come! If you have any additional questions, let us know on social media @LGUSSupport. We're happy to help with any additional questions! ~ Ryan
Love my new washer
[This review was collected as part of a promotion.] I am in absolute love with my new LG washer. The high capacity drum makes washing large items so much easier than before. The smart sensors are amazing and I'm actually a big fan of the countdown timer. I like how it gives me reminders to run a clean cycle for the tub to keep the performance high. Also, a small victory with this machine is the dispenser for powder detergents. It doesn't seem too common on most machines and I really appreciate this because I don't like dumping the powder directly on top of my clothes. All in all, I give this washer an A+. Absolutely no complaints
Hi there! Thank you for sharing your wonderful review of the LG WT8200CL Smart Top Load Washer. We’re thrilled to hear the high‑capacity drum, smart sensors, and countdown timer have made laundry so much easier, and that the powder detergent dispenser has been such a helpful feature for you. It’s great to know the reminders for tub cleaning are keeping performance high and that you’re completely satisfied. For any support, feel free to DM us at @LGUSSupport. #LifesGood ❤️ LG Digital Care Team ^Rich
Love it
[This review was collected as part of a promotion.] It’s an upgrade to our old lg washer original was purchased new in 2012 it lasted till June 2025 without needing any kind of maintenance. So when it died we looked for something affordable and the same machine we had came up but the newest edition with all the bells and whistles here’s to hopefully another 12 years of amazing products. FYI the original lg dryer bought back in 2012 is still going strong. Some of the features of the upgraded washer I love are the ai wash and the app notifications. It’s nice to have updates when not at home just to remind me that hey don’t forget there is clothes that needs to be dried. Great job lg love your products. The installation was easy and hassle free.
Hi Frank, thank you for sharing your experience with the LG WT8200CL washer. We’re delighted to hear your original LG washer served you well for over a decade and that the upgraded model with AI Wash and app notifications has added even more convenience to your routine. It’s wonderful that installation was smooth and hassle‑free, and we appreciate your continued trust in LG products. For any further assistance, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Bad, bad, bad appliance.
I wish I can write a review with 5 negative stars. If you want your clothes to get washed run away from it. By using a normal cycle I got my clothes with dry patches in them and with lint spots. It's either using wasted amount of water (and yet poor wash) or don't use even half of what is needed. After 1.5 month of using it, I'm going to sell it (if anyone wants this) and buy another one. I bet those smart engineers that created that never did their own laundry in it.
We’re sorry to hear about your experience and understand how frustrating this must be. This is not the performance we want our customers to have. We appreciate your feedback and will share it with our product team. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting. You can reach us at 1-888-542-2623 from Monday–Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you.
Amazing washer!
[This review was collected as part of a promotion.] This washer is amazing. It has an app and allows you to view and change cycles. It has a lot of nice options and even allows you to use AI to determine the recommended settings based on laundry. I find it washes our clothing thoroughly and efficiently. I love my new washer. It has a large capacity and can fit large items like comforters and blankets.
Hi there — thank you for the wonderful review! We're thrilled to hear that your LG washer is making laundry easier and more efficient with its smart features, spacious capacity, and powerful performance. It’s great to know the app and AI settings are helping you get the most out of every cycle. We truly appreciate your feedback! ^James.
Great features and a ton of different wash cycles!
(This review was collected as part of a promotion.) Love this washer. We previously had a GE older agitator that was failing us. Upgraded to the 8200CW and are loving it so far! Our clothes are coming much cleaner now, and they actually smell good! Delivery from Lg was extremely smooth, and communication was good. The 8200CW has a ton of space, and we can wash ALL our bedding at once. Duvet, sheets, and pillow cases, plus they all spin nearly dry! The downloadable wash cycles on the ThinQ app is pretty cool, but I use that feature more than my wife does who is not very techy. I also love the soft close lid and the touch screen style buttons are pretty responsive. The unit is very quiet and you barely notice it is running. Some things that I am not a big fan of is the tinted glass on the lid, and the grey plastic drum. At our old house we had a 7200cw and I felt like the fit and finish on that older gen was a little better. Overall we’re very happy with it and three weeks in of using it steady, we have had zero issues.
Thank you for the wonderful and detailed feedback on your LG WT8200CW Washer! We are delighted to hear you are loving the upgrade and that your clothes are coming out cleaner and smelling great. We are especially glad that you're enjoying the huge capacity for bedding, the ThinQ app features, the quiet operation, and the smooth delivery process. We also appreciate your honest input regarding the tinted glass and grey plastic drum appearance compared to the older model. We use feedback like yours to help improve future designs. Overall, we're thrilled you're very happy with your purchase!
Quick and effective
[This review was collected as part of a promotion.] Oh man! I had an extra capacity top load washer before this that had issues since I first bought it. I’m so glad to have replaced it with this LG WT8200CL. It’s big, tough, pretty, many washing options. Takes a minute to get use to customizing your wash, but that was it.
Hi, There. Thank you for sharing your experience with the LG WT8200CL washer! We're thrilled to hear it's been a great upgrade and that you're enjoying the spacious design, durability, and versatile wash options. It’s great to know the customization features are working well for you. If you ever have questions about optimizing your wash settings, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. ^James.
Washing Machine Review
[This review was collected as part of a promotion.] The capacity is awesome! Before getting this washer, a weekend trip to the laundromat had to be made to wash our bedding. Now we can do it on our time, whenever we want! The spin cycle seems to work very well too. I feel like the loads come out of the washer more dry than our last washer. Thus, the dryer time is shorter too!
Hello. We love this review — thank you for sharing! It’s great to hear how the washer’s capacity is saving you those weekend laundromat trips and giving you the freedom to wash bedding at home whenever you like. We’re glad the spin cycle is making loads come out drier, cutting down dryer time and making laundry day even more efficient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Awesome upgraded washer
[This review was collected as part of a promotion.] You never truly know how badly you need a new washer until you get the new one and realize how many “issues” you’d been taking for granted. Right away this washer slotted in as the perfect upgrade and there’s been noticeable improvements. The smallest but it represents LG not leaving any detail behind is the bleach cup. In old systems it was a separate part that snapped out but that left it open to rust and grime. This new one is molded in place so you only have to worry about the drain hole becoming clogged. My very first use went straight for the ThinQ app (there’s two QR codes inside the machine so make sure you grab the right one.) I needed to wash delicates and there’s not a preset n the selector wheel BUT I honestly think this was the best thing for me because once I entered the app I could see why you didn’t want to miss it. Soaking options, multiple rinse cycles, the aforementioned delicate cycle were all there and honestly if the delicates cycle had been on the selector wheel, I probably wouldn’t have checked out ThinQ for a while. Overall though this is a workhorse, I’ve run at least 12 loads through it this week and it performs like a champ. The only odd item is the detergent cup doesn’t always drain but since I’m using reusable pods in the tub, it hasn’t affected things at all. I’ll probably call in and just validate how to make sure that works well going forward in case I switch back to liquid. The actual washing though is superb. It seems much smarter than my last top loader that would leave everything plastered to the walls and required drying the clothes to get out the wrinkles. In this case it seems to more gently end things so the clothes aren’t pinned and twisted, so hanging up clothes to dry works much better. Other improvements I’ve noticed are the lid, the additional cycle options, the spinning impeller (seems to be made of a new material that looks to hold up longer, my last one looked like it had a fight with a wagon of cats), and the top edge of the basin looks like it’s angled to reduce the tendency of debris sitting in there over time. Only time will tell if this one holds up longer or just as long as the previous but shout out to LG that the motor and actual function never failed so I’m looking forward to this one lasting just as long. Definitely feels like they improved all the items I might have noted as wanting to upgrade on my last set and the love the color. Touch panel is fairly fingerprint prone but rest is A+.
Hi, Rivalyn. Thank you for taking the time to share such a detailed and thoughtful review! We're thrilled to hear how well your new LG washer is performing and how the design upgrades, smart features, and ThinQ app have enhanced your laundry experience. It’s great to know the improvements are making a real difference, especially with the delicate cycle and quiet operation. If you decide to switch back to liquid detergent and want to confirm the best setup for the detergent cup, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're happy to assist! ^James.