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Customer reviews for Member's Mark 4-Burner Propane Gas Griddle w/ Cover for
Member's Mark 4-Burner Propane Gas Griddle w/ Cover
4.5 out of 5 stars
stars
823 ratings500 reviews
  1. 5 stars76% (627)
  2. 4 stars14% (112)
  3. 3 stars4% (31)
  4. 2 stars2% (15)
  5. 1 star5% (38)

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Showing 21-30 of 500 reviews
Jul 18, 2025
Brian
5 out of 5 stars review

Verified Purchase

4 Burner flat iron grill

I am extremely satisfied with my purchase of Sam’s Burner Flat Grill. The assembly was straightforward and took me about an hour, thanks to the clear instructions provided. I was able to start cooking on it that same evening! Since then, I've used the grill several times and have been consistently impressed with its ability to heat evenly, making it perfect for a variety of meals. I highly recommend this grill as a reliable alternative to others available on the market.

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Feb 15, 2025
Dave
4 out of 5 stars review

Verified Purchase

Perfect for the back porch

Definitely Beats the black stone on price I love the placement of the grease trap up front My main issue is the lids do not properly align no matter how I adjusted them but for the price I have to live with it I have cooked 5 times now Smash burgers and breakfasts Beats heating up the kitchen during the summer time and smoking out the house just to have that American loved bacon I’m gonna say it’s well worth the purchase Despite the lids not properly aligning

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reply from Member's Mark Supplier

Thank you for taking time to leave a review with your favorite features. We're sorry to hear that the side shelves do not sit properly. For replacement parts or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. Thank you for choosing Member's Mark!

Jul 13, 2026
Art
5 out of 5 stars review

Verified Purchase

Very pleased

sturdy griddle and it works great!

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jun 30, 2026
Oliver
4 out of 5 stars review

Verified Purchase

Very efficient

GRIDDLE is very efficient to use and easy to clean up after use

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy griddle season!

Aug 7, 2025
Donald
5 out of 5 stars review

Verified Purchase

Great Griddle

So far this griddle is awesome!

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Dec 3, 2025
Robin
4 out of 5 stars review

Verified Purchase

Flat iron

This is not a black stone but for the price it’s a must

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May 30, 2026
Peter
1 out of 5 stars review

Incorrect items in box - support useless

BUYER BEWARE. Wrong parts are in the box and support cannot help you. The flat top included in this griddle is the incorrect shape/size from the one in the picture and the instructions and WILL NOT FIT, essentially being a 100 lbs slab of useless iron. I paid 30 dollars for the privilege of purchasing online at Sam’s Club without a yearly membership, and now that the product they sent is defective, they refuse to work with me or provide support because I don’t have a membership, and insist I should pay an additional 65 dollars in order for them to stand behind the products they sell. Save yourself the stress and buy a quality product from a more reputable retailer.

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reply from Member's Mark Supplier

Thank you for taking the time to leave a review.<br /><br />As the manufacturer of the Member&#39;s Mark 4-Burner Gas Griddle, we are unable to advise on Sam&#39;s Club&#39;s refund process. However, if you are within one year of the purchase date, we would be happy to provide any replacement parts covered under the manufacturer&#39;s warranty.<br /><br />To process a warranty claim, we simply require proof of purchase and the griddle&#39;s serial number.<br /><br />For assistance, please contact our Customer Care team by phone at 1-833-454-0864 or by email at support&#64;proseriesbbq.com. Our agents are standing by ready to assist.

Jun 20, 2026
JLO
1 out of 5 stars review

Ruined Father’s Day!

Ruined Father’s Day! Thanks members mark. Your quality control is top notch. I our this griddle together in less than 2 hrs to get to putting the griddle on top…. Only to find out you sent the wrong top!! You sent a griddle with pegs that can’t be removed. So Father’s Day surprise ruined!! And do you think your customer care is open on a Saturday before Father’s Day to trouble shoot and get me a new product??? Nope!! Waste of my time and a ruined surprise! Oh also this app won’t let me upload the photos reach out and I’ll happily show you the garbage I’m talking about.

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you received an incorrect part! <br />For a replacement griddle top, please reach out to customer care by phone: 1-833-454-0864 9am to 8pm Monday to Friday (EST) outside of business hours, please feel free to reach out by email at: support&#64;proseriesbbq.com. Please have your serial number and purchase receipt handy to provide to the agent. We would be happy to send any required parts right to your home. Hope this helps!

Jun 20, 2026
Jorel
1 out of 5 stars review

WRONG GRIDDLE

BUYERS: MAKE SURE THEY GAVE YOU THE RIGHT GRIDDLE before assembly. We were just about done when we noticed the griddle was not the right type. Will need to return it, only if Sam’s will just replace the griddle for us, but I doubt it. So sad, thanks mom for the Father’s Day gift but, I will need to return it :(

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reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you received an incorrect part! <br />For a replacement griddle top, please reach out to customer care by phone: 1-833-454-0864 9am to 8pm Monday to Friday (EST) outside of business hours, please feel free to reach out by email at: support&#64;proseriesbbq.com. Please have your serial number and purchase receipt handy to provide to the agent. We would be happy to send any required parts right to your home. Hope this helps!

Aug 11, 2025
Andy
5 out of 5 stars review

Verified Purchase

Best value in griddles today

So far, I've had a great experience with this griddle! I love the shelving and the cover. It runs flawlessly and cooks well! It's so fun to use

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