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Customer reviews for Member's Mark 4-Burner Propane Gas Griddle w/ Cover for
Member's Mark 4-Burner Propane Gas Griddle w/ Cover
4.5 out of 5 stars
stars
847 ratings520 reviews
  1. 5 stars76% (643)
  2. 4 stars14% (116)
  3. 3 stars4% (31)
  4. 2 stars2% (16)
  5. 1 star5% (41)

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Showing 1-10 of 520 reviews
Oct 1, 2025
Reviewer name: Charlie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy for a great griddle

Excellent griddle for less than $200. I've had it for a couple of weeks and it works flawlessly. It was in perfect shape when unboxed, and my wife and myself put it together in about an hour,and we are in our sixties. Not one problem The side tables are huge, bigger than almost any other, and also fold up and over the top of the giddle when done cooking. It takes about 15 minutes to cool down before you can fold them up.I researched many griddles for about 3 months before choosing this one over a blackstone. I am so glad I did, Saved me over $230. over the blackstone.I might purchase another one to keep as a spare, just in case any thing happens to this that can't be fixed. such a good price.Two thumbs up to Sam's club for the great buy.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so glad you're enjoying your Member's Mark 4 Burner Gas Griddle. Thank you for choosing Member's Mark, happy grilling!

Aug 20, 2025
Reviewer name: Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love it!

This is well worth the price. Spacious enough to cook potatoes, eggs and pancakes at once - and at different temps so nothing burns. We also cooked a dozen burgers at once - it was great! The griddle does require thorough cleaning and seasoning before AND after use. A little extra effort, but then you don't have a pile of pans to wash!

Helpful?22HIYIXCXQ8X15085109360
Jul 18, 2025
Reviewer name: Brian
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4 Burner flat iron grill

I am extremely satisfied with my purchase of Sam's Burner Flat Grill. The assembly was straightforward and took me about an hour, thanks to the clear instructions provided. I was able to start cooking on it that same evening! Since then, I've used the grill several times and have been consistently impressed with its ability to heat evenly, making it perfect for a variety of meals. I highly recommend this grill as a reliable alternative to others available on the market.

Helpful?22HIYIXCXQ8X15085109360
Jun 25, 2024
Reviewer name: Angela
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This grill is legit!!!

I had been considering getting a Blackstone for a while, but frankly, the price-point was a little high for my liking and I just wasn’t sure I wanted to spend that much. After reading reviews on this little grill I went ahead and grabbed one. This thing is LEGIT! It took a couple hours to assemble and then once it was seasoned - it cooked up a storm for a youth conference where I helped cook up breakfast for over 120 kids. It worked beautifully. I have zero regrets going with this over a Blackstone. I give this grill a 10/10 and two enthusiastic thumbs up! 👍🏼 👍🏼

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so happy you're enjoying your new griddle. Thank you for choosing Member's Mark!

Aug 21, 2025
Reviewer name: Jeff Phan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Members Mark 4 burner griddle.

Sturdy quality product! Great value! Assembly instructions were clear and easy to follow. It took me about 3 hours to assemble by myself. I used a drill screwdriver to speed up assembly. Be careful not to over tighten and strip screws. The burner valve dials could be a little looser when adjusting the flame. I've cooked meals on the griddle several times with much success! The cast iron griddle seasoned up easily per instructions. My griddle top warped very slightly. But, without any cooking issues. I highly recommend the Member's Mark griddle!

Helpful?22HIYIXCXQ8X15085109360
Jun 11, 2025
Reviewer name: Chris
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Off to a great start

Only had it for a short while, but it goes together fairly easy and feels pretty solid. Didn't realize that that side table surfaces are actually the griddle cover/lid until it was assembled and that they fold up to a more compact storage size. It seasoned pretty easily and cooks very well the few times I've used it thus far. The ignition system has also worked reliably to date without any difficulty. Eggs and pancakes cook incredibly fast and some smash burgers came out flawlessly. Only complaints are minor design choices. The grease drain/trap is located in the front of the griddle which might risk losing a piece of food down it if you're moving things around. And the side "tables" formed by the underside of the opened cover feel just a little undersupported. More of an opinion at this point, but I'd be skeptical of putting something weighing more than a few pounds on it in case it damages the hinges.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a detailed review. Your feedback regarding the placement of the grease catch and the side tables/griddle cover have been noted. Thank you for choosing Member's Mark, happy grilling!

Jun 30, 2025
Reviewer name: Nicole
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Broken wheel weld..

We were so excited to use this, but by the third use, we noticed one of the rotating wheel weld block spots had come loose, causing the wheel/whole grill top to lean to the side where the wheel weld area broke.. I’m a little disappointed in the wheel location for the rotating wheels.. would be much better if they were in the straight leg and not hanging off a triangle piece that’s apparently barely welded together. Ugh.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about your wheel issue. For replacement parts or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any required parts right to your home. Hope this helps!

Jun 20, 2026
Reviewer name: JLO
1 out of 5 stars
1 out of 5 stars review

Ruined Father’s Day!

Ruined Father’s Day! Thanks members mark. Your quality control is top notch. I our this griddle together in less than 2 hrs to get to putting the griddle on top…. Only to find out you sent the wrong top!! You sent a griddle with pegs that can’t be removed. So Father’s Day surprise ruined!! And do you think your customer care is open on a Saturday before Father’s Day to trouble shoot and get me a new product??? Nope!! Waste of my time and a ruined surprise! Oh also this app won’t let me upload the photos reach out and I’ll happily show you the garbage I’m talking about.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you received an incorrect part! <br />For a replacement griddle top, please reach out to customer care by phone: 1-833-454-0864 9am to 8pm Monday to Friday (EST) outside of business hours, please feel free to reach out by email at: support&#64;proseriesbbq.com. Please have your serial number and purchase receipt handy to provide to the agent. We would be happy to send any required parts right to your home. Hope this helps!

Apr 3, 2026
Reviewer name: Rochelle
1 out of 5 stars
1 out of 5 stars review

Not The Best

The grills wiring caught on fire after 3 uses. We went to use it and it started smelling weird, immediately turned the propane off and noticed it was the wiring that had caught on fire.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking the time to leave a review.For wiring behind the control panel to melt, there must have been a fire occurring outside of the firebox. This is typically caused by one of the following issues:1. Burner blockage (flashback fire): A blockage—often from insects building nests, especially in spring or fall—can force the flame back toward the manifold/control panel. Signs include melted control knobs or fire between the firebox and control panel.2. Improper burner installation: If the burner is not correctly connected to the gas valve, the flame may burn around the burner and into the area between the firebox and control panel.For more information, please refer to page 14 of your user manual. For replacement parts or further assistance, please contact customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com we are here to help any way we can!

Jul 4, 2025
Reviewer name: Lisa C
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Could be great, if I had everything

I have been waiting since before Memorial Day to be sent the hardware that was missing, which I only found out was missing half way through the build. Just really disappointed 1. That not everything was in the box. 2. That the customer service has taken so long even with calling every 2 weeks. 3. That I haven’t been able to use my griddle!

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you experiencing missing hardware upon purchase! We apologize for the delay in receiving a replacement. The replacement parts and hardware were stored and shipped from a warehouse in Canada. With the recent tariffs put in place, we set up and shipped all our warranty parts to a new warehouse within the USA so valued customers like yourself didn&#39;t have to pay extra tax, or face delays with shipping at the border. With this transfer of parts, there is a delay for initial warehouse set-up. We apologize for the inconvenience, and will get your part to you as soon as the set-up is complete. Once your order has shipped an email with tracking information will be sent. <br /><br />If you&#39;re looking to get your grill set-up sooner, the option of a return for a replacement is available at your point of purchase. Hope this helps!