Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 4-Burner Propane Gas Griddle w/ Cover for
Member's Mark 4-Burner Propane Gas Griddle w/ Cover
4.5 out of 5 stars
stars
843 ratings518 reviews
  1. 5 stars76% (640)
  2. 4 stars14% (115)
  3. 3 stars4% (31)
  4. 2 stars2% (16)
  5. 1 star5% (41)

Member photos

  • +41 images
Sort by |
Showing 1-10 of 518 reviews
Oct 1, 2025
Charlie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy for a great griddle

Excellent griddle for less than $200. I've had it for a couple of weeks and it works flawlessly. It was in perfect shape when unboxed, and my wife and myself put it together in about an hour,and we are in our sixties. Not one problem The side tables are huge, bigger than almost any other, and also fold up and over the top of the giddle when done cooking. It takes about 15 minutes to cool down before you can fold them up.I researched many griddles for about 3 months before choosing this one over a blackstone. I am so glad I did, Saved me over $230. over the blackstone.I might purchase another one to keep as a spare, just in case any thing happens to this that can't be fixed. such a good price.Two thumbs up to Sam's club for the great buy.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're so glad you're enjoying your Member's Mark 4 Burner Gas Griddle. Thank you for choosing Member's Mark, happy grilling!

Aug 20, 2025
Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We love it!

This is well worth the price. Spacious enough to cook potatoes, eggs and pancakes at once - and at different temps so nothing burns. We also cooked a dozen burgers at once - it was great! The griddle does require thorough cleaning and seasoning before AND after use. A little extra effort, but then you don't have a pile of pans to wash!

Helpful?22HIYIXCXQ8X15085109360
Aug 20, 2025
Connie R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for Outdoor Cooking

This is perfect for quick and easy cooking outdoors. It takes a minute to put together, but the directions are very well written and we had no issues with the construction. I cook for two and we usually only use two of the burners, but now if we will have space for additional meals too. Easy to clean and put away.

Helpful?22HIYIXCXQ8X15085109360
May 22, 2026
Nonna Rose
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

It's the perfect size, heats up evenly, and is so fun to cook on! I've been wanting a flat top grill, and this one was the right price, size and style. If you're on the fence about getting one, I say Go For It!

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review with your recommendation. We're so glad you were able to find everything you were looking for in the Member's Mark 4 Burner Propane Griddle! Thank you for choosing Member's Mark!

Oct 31, 2025
James F
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Move over BlackStone.

Great price for a very sturdy griddle. The only complaint that I have is the griddle heat is uneven. Not sure if there is an adjustment with the burner assembly. Love the built in side shelves/cover. Great buy.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. The most common causes of heating issues is activating the flow limiting safety device in the regulator. To correct, follow the &#39;Resetting the Flow Limiting Feature&#39; on page 8 of your user manual. To avoid tripping this feature in the future, always follow the correct lighting and shut down procedure for every use. <br /><br />Please consider subscribing to our YouTube channel where you can find, step-by-step instructions, troubleshooting, recipes and more! https://www.youtube.com/&#64;MembersMarkGrills/videos?view&#61;0&amp;sort&#61;dd&amp;shelf_id&#61;2 <br /><br />For questions or assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com.

Aug 21, 2025
Jeff Phan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Members Mark 4 burner griddle.

Sturdy quality product! Great value! Assembly instructions were clear and easy to follow. It took me about 3 hours to assemble by myself. I used a drill screwdriver to speed up assembly. Be careful not to over tighten and strip screws. The burner valve dials could be a little looser when adjusting the flame. I've cooked meals on the griddle several times with much success! The cast iron griddle seasoned up easily per instructions. My griddle top warped very slightly. But, without any cooking issues. I highly recommend the Member's Mark griddle!

Helpful?22HIYIXCXQ8X15085109360
May 4, 2026
Nut E in Part T
3 out of 5 stars
3 out of 5 stars review

Good grill, terrible directions

The parts in the box were not labeled or were labeled incorrectly. The video keeps referring to parts by their part number, such as A3. But we had to find parts based on the pictures. Some parts had a left and right or back and front counterpart and it made everything more difficult than it needed to be. The only parts actually labeled were the hardware, screws and nuts and such. The wrench provided was used in one step. It did not fit the nuts provided. We had to use our own wrench and screwdriver, which is fine, but it felt like including the wrench was a prank as it was almost completely useless.

Review from BILT
Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. Your feedback regarding part labelling has been noted. Your feedback is important to us. We&#39;re sorry to hear that assembly did not go smoothly! <br /><br />Please Note: There is an interactive 3D app called BILT that is free to download for both iPhone and Android users. Many customers find it helpful during assembly, as you can pause, rewind, zoom in, rotate and click on parts. For questions or assistance don&#39;t hesitate to contact customer care by phone or email at: 1-833-454-0864 or support&#64;proseriesbbq.com. Thank you for choosing Member&#39;s Mark!

Jun 20, 2026
JLO
1 out of 5 stars
1 out of 5 stars review

Ruined Father’s Day!

Ruined Father’s Day! Thanks members mark. Your quality control is top notch. I our this griddle together in less than 2 hrs to get to putting the griddle on top…. Only to find out you sent the wrong top!! You sent a griddle with pegs that can’t be removed. So Father’s Day surprise ruined!! And do you think your customer care is open on a Saturday before Father’s Day to trouble shoot and get me a new product??? Nope!! Waste of my time and a ruined surprise! Oh also this app won’t let me upload the photos reach out and I’ll happily show you the garbage I’m talking about.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you received an incorrect part! <br />For a replacement griddle top, please reach out to customer care by phone: 1-833-454-0864 9am to 8pm Monday to Friday (EST) outside of business hours, please feel free to reach out by email at: support&#64;proseriesbbq.com. Please have your serial number and purchase receipt handy to provide to the agent. We would be happy to send any required parts right to your home. Hope this helps!

Jun 20, 2026
Jorel
1 out of 5 stars
1 out of 5 stars review

WRONG GRIDDLE

BUYERS: MAKE SURE THEY GAVE YOU THE RIGHT GRIDDLE before assembly. We were just about done when we noticed the griddle was not the right type. Will need to return it, only if Sam’s will just replace the griddle for us, but I doubt it. So sad, thanks mom for the Father’s Day gift but, I will need to return it :(

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking time to leave a review. We&#39;re sorry to hear that you received an incorrect part! <br />For a replacement griddle top, please reach out to customer care by phone: 1-833-454-0864 9am to 8pm Monday to Friday (EST) outside of business hours, please feel free to reach out by email at: support&#64;proseriesbbq.com. Please have your serial number and purchase receipt handy to provide to the agent. We would be happy to send any required parts right to your home. Hope this helps!

May 30, 2026
Peter
1 out of 5 stars
1 out of 5 stars review

Incorrect items in box - support useless

BUYER BEWARE. Wrong parts are in the box and support cannot help you. The flat top included in this griddle is the incorrect shape/size from the one in the picture and the instructions and WILL NOT FIT, essentially being a 100 lbs slab of useless iron. I paid 30 dollars for the privilege of purchasing online at Sam’s Club without a yearly membership, and now that the product they sent is defective, they refuse to work with me or provide support because I don’t have a membership, and insist I should pay an additional 65 dollars in order for them to stand behind the products they sell. Save yourself the stress and buy a quality product from a more reputable retailer.

Helpful?22HIYIXCXQ8X15085109360
reply from Member's Mark Supplier

Thank you for taking the time to leave a review.<br /><br />As the manufacturer of the Member&#39;s Mark 4-Burner Gas Griddle, we are unable to advise on Sam&#39;s Club&#39;s refund process. However, if you are within one year of the purchase date, we would be happy to provide any replacement parts covered under the manufacturer&#39;s warranty.<br /><br />To process a warranty claim, we simply require proof of purchase and the griddle&#39;s serial number.<br /><br />For assistance, please contact our Customer Care team by phone at 1-833-454-0864 or by email at support&#64;proseriesbbq.com. Our agents are standing by ready to assist.