Customer reviews for Member's Mark 4-Burner Propane Gas Griddle w/ Cover

Customer reviews for Member's Mark 4-Burner Propane Gas Griddle w/ Cover for

Member's Mark 4-Burner Propane Gas Griddle w/ Cover

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4.6 out of 5 stars

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Oct 31, 2025

James F

5 out of 5 stars review

Verified Purchase

Move over BlackStone.

Great price for a very sturdy griddle. The only complaint that I have is the griddle heat is uneven. Not sure if there is an adjustment with the burner assembly. Love the built in side shelves/cover. Great buy.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. The most common causes of heating issues is activating the flow limiting safety device in the regulator. To correct, follow the 'Resetting the Flow Limiting Feature' on page 8 of your user manual. To avoid tripping this feature in the future, always follow the correct lighting and shut down procedure for every use. Please consider subscribing to our YouTube channel where you can find, step-by-step instructions, troubleshooting, recipes and more! https://www.youtube.com/@MembersMarkGrills/videos?view=0&sort=dd&shelf_id=2 For questions or assistance, please reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com.

Jul 5, 2025

Anonymous

5 out of 5 stars review

Verified Purchase

Awesome grill.

It was a chore getting together; however definitely worth it in the end. Been looking at this grill for the better part of a year. After researching, and daydreaming (lol), finally went out and bought it. Looking forward to using it for my grilled vegetables, pork and ribeyes steaks, other favorites.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark, happy grilling!

Aug 7, 2025

Donald

5 out of 5 stars review

Verified Purchase

Great Griddle

So far this griddle is awesome!

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Aug 20, 2024

Big Daddy Z

5 out of 5 stars review

Verified Purchase

Great griddle!

I absolutely love cooking on this thing. If you get this, save yourself the hassle and download the assembly app. So much easier to use than the included manual.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear that you found the BILT app helpful during assembly. Thank you for choosing Member's Mark!

Jun 30, 2024

Brian Bunch

5 out of 5 stars review

Verified Purchase

I'm in LOVE!!!!

I don't think you understand... I'm in LOVE!! This flat top cast iron has quickly become an invaluable addition to my cookouts this year!!! I've already used it for an amazing fajitas. This has really been put to use!!

Helpful?

Jul 19, 2025

Mec

5 out of 5 stars review

Verified Purchase

Great grill for the price!! 🍔🌭🥩

So far has been a great choice for cooking outdoors 😎😎

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. Thank you for choosing Member's Mark!

Jan 16, 2026

AoPhil

4 out of 5 stars review

Almost as good as Blackstone

This works well, but definitely has "cool" spots in the corners and in the front. Takes a little getting used to, but does a great job cooking large meals. See attached thermal image for "hot" and "cool" spots.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're happy to hear you're enjoying your Member's Mark 4 Burner Griddle. The cooler spot you're noticing at the front of the griddle was a design choice for a few reasons. #1.The grease tray for this griddle is located at the front, so we didn't want there to be too much heat right around the grease tray in the event it gets full; we wanted to avoid the grease tray igniting. #2. Some people are taller than others, so having too much heat at the front makes it difficult for shorter people (like myself) to lean over to reach the back of the griddle without burning ourselves. Keeping the heat a few inches from the front solves both these issues, and at the same time allows the cook a cooler spot to put cooked items while they wait for others to finish a sort of "warming rack" for things like veggies or buns while they wait for the rest of their food. Hope this helps explains the design choice. Thank you for choosing Member's Mark!

Aug 5, 2024

Jamie

3 out of 5 stars review

Verified Purchase

I do love it

It just feels a little shaky and already retightened some screws but it works and gets the job done.

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Jun 30, 2025

Nicole

2 out of 5 stars review

Verified Purchase

Broken wheel weld..

We were so excited to use this, but by the third use, we noticed one of the rotating wheel weld block spots had come loose, causing the wheel/whole grill top to lean to the side where the wheel weld area broke.. I’m a little disappointed in the wheel location for the rotating wheels.. would be much better if they were in the straight leg and not hanging off a triangle piece that’s apparently barely welded together. Ugh.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear about your wheel issue. For replacement parts or assistance, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com. We would be happy to send any required parts right to your home. Hope this helps!

Jun 4, 2025

RNM

1 out of 5 stars review

Verified Purchase

You Pay For What You Get

Bought this flat top from Sam’s when it went on sale. I have personal experience with the older model and the Blackstone. The older model has stationary side tables. The new model has folding side tables which I think is a good idea. Well, I am disappointed because I had high hopes for this new design. The griddle cannot be leveled like the previous model because it is fixed. Assembly of the new model was very tedious. The older version came partially assembled and was easy to put together. Not so with the new model. There are literally over a hundred fasteners used to put this thing together so you better be a handy person. Once together I cleaned it before seasoning and there was a LOT of industrial dirt from the roll top process on the cast iron. My hands were black from handling it. I also noticed Chinese stamps on the flat top after cleaning. I seasoned it 5 times and it’s still not there. There is VERY uneven heating of the surface and the burners are offset from the front enough to where the front is considerably cooler than the area receiving the direct heat. The older model did not suffer from any of these problems and it is used frequently. I bought the older model right after COVID for the same price as this model. With all of these issues I have yet to cook on it due to the uneven seasoning but will give it a try this weekend. You pay for what you get.

Helpful?

reply from Member's Mark Supplier

Thank you for taking time to leave a review. We're sorry to hear that you're not completely satisfied with your Member's Mark 4 Burner Gas Griddle. Thank you for your feedback. We greatly value customer input, and design changes are often driven by that feedback. In response to concerns from previous models, the griddle top is now secured to the cart to address issues related to warping and unintended movement. We have noted your feedback regarding the desire to see the leveling feature reinstated, and we appreciate you taking the time to share your thoughts. Your input plays a key role in helping us improve future designs. For additional questions or concerns, don't hesitate to reach out to customer care by phone or email at: 1-833-454-0864 or support@proseriesbbq.com.