Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven for
Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven
4.4 out of 5 stars
stars676 ratings672 reviews
  1. 5 stars70% (475)
  2. 4 stars17% (112)
  3. 3 stars4% (27)
  4. 2 stars3% (18)
  5. 1 star7% (44)

Member photos

  • +281 images
Sort by |
Showing 21-30 of 672 reviews
Feb 5, 2023
GM 2818894182
1 out of 5 stars review

After four months use is color is rusty

After 4 months top of black color is look ugly rusty. I try to contact Samsung customer service they are not except and warranty I. I have pictures which I showed to Samsung costumer service supervisor he didn’t except any complaint here is no any option to sho pictures before but Samsung range think about it

Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung

Greetings!We appreciate your review of this Samsung range model. Samsung products have a warranty that protects against manufacturing defects in materials and workmanship.We also offer Samsung Care+ which can be added to eligible appliances that would offer you the ultimate peace of mind when it comes to your appliances. I have shared the link to this model's warranty details. Please access the link for the coverage of the warranty. https://www.samsung.com/us/support/service/warranty/NX60A6711ST/AAShould you need assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1145441697 to help our team pull up your information.Leo

Dec 18, 2023
JohnF
1 out of 5 stars review

Horrible delivery due to it being oursourced

I ordered this stove on 11/23, and it was noted that it would be delivered by 12/4. On 11/28 I received an update that my order was shipped. On 12/11 I received an email that it was scheduled for delivery on 12/12. On 12/12 it was delivered; however, it was damaged when it was being unloaded from the truck. I was told on two different calls that the replacement stove would be delivered on 12/18. On 12/15, I was informed that my scheduled delivery would be on 12/27. I called back very upset, expressing the need for them to deliver it on 12/18 as promised on the previous calls. Now, I’m informed that it will be delivered on 1/8/2024. Sam’s Club outsources its delivery to RXO. And RXO absolutely does not care about customer service. Once RXO receives the product, it takes them about two weeks before they will schedule the delivery of the product. If you need the product within a couple of weeks, you need to get it from somewhere else. I’ve been a very active Sam’s Club member since 1988 and have NEVER been so frustrated. Had I not just renewed my membership, I am not sure I would have based on this horrible experience. Assuming nothing goes wrong, it will take 46 days to get my stove.

Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung

We understand your frustration with your overall experience with the range delivery, JohnF.For further assistance with the delivery of the replacement unit, please get in touch with our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 am - 11:00 pm EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.Thank you!-Angelica

Jan 17, 2026
Dolly
5 out of 5 stars review

Super features

[This review was collected as part of a promotion.] Love this range.. fact that can use the top smaller oven separately is perfect !! Use that feature often.. the technology is updated but not difficult.. only negative comment is top requires vigilant care

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jan 19, 2023
SteveL78
1 out of 5 stars review

Can be dangerously faulty

Right now, I have to give this 1 star, and give Samsung 1 star. Gas builds in the oven when not in use, and Samsung has dragged its feet on dealing with this issue. It is an oven and not a connection issue. It may be that the one I purchased is faulty, or it could be that there is a defect that does not always manifest, but I cannot in good conscience recommend purchasing this.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Customer Care

Greetings, We always place a high priority on your safety, SteveL78. If the range is not being used and there is a gas smell, this is potentially dangerous. If it smells strong, evacuate the area and contact your gas provider. Gas smell from Samsung range: https://www.samsung.com/us/support/troubleshooting/TSG01001945/ I have shared the model's user manual to get more information about "You smell gas" on pages 9 and 54 for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103626154/NX60A6751SS_AA_DG68-01379A-01_EN_MES_CFR_220712.pdf We would like to speak to you directly to determine how we can effectively assist you; please feel free to get back to us the soonest via the following options for us to check the unit itself: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145665993, to help our team pull up your information. Have a great day! ^Chrystel

Oct 23, 2025
lindee4090
5 out of 5 stars review

Absolutely great stove !

[This review was collected as part of a promotion.] This is a great stove and I've n.I love it because there are no burners.It just wipes clean.I use the air fryer all the time .So convenient to just have it right there.No dragging out the smaller counter top air fryer.I also like the double oven.You can run the ovens at two different temps to bake two different things at the same time.It also looks very nice and fits in my kitchen well.My son said it looked like a robot.Lol

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Oct 29, 2025
sbbbbb
3 out of 5 stars review

Not impressed

[This review was collected as part of a promotion.] The air fryer doesn't work as quickly as my smaller counter top fryer. The drawer space barely fits the equipment that comes with the range so don't expect to fit more items. The oven heat overall seems not to be what the temperature reflects. Overall I haven't been impressed.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your range. Here is a link for troubleshooting steps for the issues of your oven; kindly choose the one that matches and click the embedded words. Samsung oven temperature issues. https://www.samsung.com/us/support/troubleshoot/TSG10001298/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151179782) to help our team pull up your information when you message us. Thank you. -Ricardo

Jan 15, 2026
Tony
5 out of 5 stars review

Gas range

[This review was collected as part of a promotion.] We had the same range but electric, my wife mentioned she liked gas better. She was out of town over Christmas, I had previously purchased the range and had it in storage, when she was away I installed it. When she got home and noticed it she said, “What did you do to my range “, all I said was I upgraded it.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Oct 28, 2025
Laurie
5 out of 5 stars review

Split top door is a great feature

[This review was collected as part of a promotion.] This range is awesome! I had the older version without the split top door and it was great. This split top door makes a world of difference. The ability to cook two items at two different temperatures, by using the divider, is a game changer. I highly recommend this product!

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Nov 21, 2025
GARY
1 out of 5 stars review

Trash

Had the 65 variant for 2 years then the oven quit.........C-F2 code found the control panel had burnt where the serial cable connects from button panel........I hardly use the oven so it's a shock that this could happen.....$900 down the drain....why? Because you can't find parts for this piece of dung probably because these panels are going out everywhere......Then I thought why invest 250 dollars when the new panel will probably quit also.....better to cut my losses now and throw this thing in the trash.....don't buy look around on the internet you will see the nightmare of owning one of these gigantic piles of junk.

Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung

Hi Gary, <br /><br />We understand how frustrating it must be to have your Samsung oven stop working after only two years, especially after seeing the C-F2 error code and discovering the control panel was damaged where the serial cable connects. It’s completely reasonable to be shocked that this happened despite minimal use, and we appreciate you sharing these details so we can help you explore possible solutions. <br /><br />Please follow the guide below to check for your error code and review additional troubleshooting steps. Be sure to look for C-F2 or any other error codes your oven may display: <br /><br />Samsung range or wall oven error codes <br />https://www.samsung.com/us/support/troubleshoot/TSG10003529/ <br /><br />If you’d like our team to take a closer look or help you explore repair or care options specific to your model, please reach us through the channels below: <br /><br />1. Facebook Messenger: http://m.me/samsungsupport <br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513 <br />3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us <br /><br />When you message us, please provide us with this reference number (1151410657) to help our team pull up your information. <br /><br />Thank you. <br /><br />^Camille

Oct 6, 2025
ms372591
5 out of 5 stars review

So far I love it

[This review was collected as part of a promotion.] The Samsung NE63A6751SG/AA electric range positions itself as a versatile and stylish appliance designed for the contemporary kitchen. Featuring a large capacity oven, a smooth top electric range, and integrated smart technology, it aims to simplify and enhance the cooking experience for busy households and home chefs alike. Key Features & Performance: 6.3 cu. ft. Large Capacity Oven: Pros: This is a standout feature. The generous interior effortlessly accommodates large roasts, multiple baking sheets, or an entire holiday meal. It's fantastic for entertaining or batch cooking, reducing the need for multiple cooking cycles. Performance: Generally heats evenly, especially with the convection feature engaged. True Convection: Pros: Unlike standard convection ovens that just use a fan to circulate heated air, "True" or "Fan" convection often includes a third heating element around the fan. This design ensures more consistent and rapid heat distribution, leading to faster cooking times and more uniform results (e.g., perfectly browned cookies, crisper roasted vegetables). Performance: Excellent for baking, roasting, and multi-rack cooking. Reduces hot spots and improves overall food quality. Built-in Air Fry: Pros: This is a major selling point for many. The dedicated Air Fry mode leverages high-heat circulation to create crispy, fried-like textures with little to no oil. It's a healthier alternative to deep-frying and is incredibly convenient for foods like fries, wings, and frozen snacks. Performance: Does a commendable job of air frying, producing satisfyingly crisp results. Consideration: An Air Fry tray (often sold separately) is highly recommended for optimal circulation and results, as using a standard baking sheet can limit performance. Flexible Cooktop: Pros: The smooth ceramic glass cooktop typically features multiple elements with varying sizes and power levels, including a rapid boil burner and often a warming zone or a sync burner. This flexibility allows for cooking with different sized pots and pans simultaneously, and the rapid boil element genuinely speeds up water boiling. Cleaning: The smooth surface is easier to wipe down than traditional coil burners, contributing to a cleaner kitchen aesthetic. Performance: Elements heat up quickly and provide decent temperature control for most cooking tasks. SmartThings Wi-Fi Connectivity & Voice Control: Pros: Integrating with Samsung's SmartThings ecosystem, this range offers impressive smart capabilities. You can preheat the oven remotely via your smartphone, monitor cooking progress, adjust temperatures, and even troubleshoot. It's also compatible with voice assistants like Bixby, Alexa, and Google Assistant for hands-free control. Convenience: Great for busy multi-taskers or those who want to start dinner on the way home. Recipe Integration: Some models can sync with smart recipes, automatically setting the oven for you. Design & Aesthetics: Fingerprint Resistant Black Stainless Steel: The "SG" in the model number denotes Samsung's popular Black Stainless Steel finish. It's sleek, modern, and significantly reduces visible smudges and fingerprints compared to traditional stainless steel, making it easier to maintain a pristine look. Freestanding Design: This standard design allows it to fit easily into most kitchen layouts, with controls typically located on a backguard panel. Large Digital Display & Knobs: Offers a blend of traditional knob controls for stovetop burners and a clear digital touchpad for oven functions, striking a balance between intuitive physical control and modern touch interface. User Experience & Ease of Use: Intuitive Controls: For basic cooking, the range is straightforward to use. The knobs for the stovetop are tactile, and the digital oven controls are generally responsive. Learning Curve for Smart Features: While highly beneficial, setting up Wi-Fi and integrating with SmartThings might require a bit of initial effort for less tech-savvy users. Once configured, it's very convenient. Cooktop Maintenance: While easy to wipe down, ceramic glass cooktops do require specific cleaning solutions and regular maintenance to prevent permanent staining or scratching, especially after spills or boil-overs. Burnt-on food needs immediate attention. Oven Cleaning: Typically includes a self-clean cycle (pyrolytic clean) for heavy-duty grime and sometimes a steam clean option for lighter messes, offering flexibility. Potential Considerations: Air Fry Tray: As mentioned, plan on purchasing a dedicated air fry basket for the best results, as it's often not included. Cooktop Durability: Like all smooth glass cooktops, it can be susceptible to scratches or chipping if heavy pots are dropped or dragged across the surface. Preheat Time: While convection helps, a 6.3 cu. ft. oven can still take a noticeable amount of time to reach higher temperatures, especially from cold. Storage Drawer: Samsung's storage drawers, common in many ranges, are sometimes reported as being a bit flimsy or shallow compared to older models. Value Proposition: The Samsung NE63A6751SG/AA offers a strong balance of features, performance, and modern design at a competitive price point within the mid-to-high range electric stove market. It's an excellent choice for: Families: The large oven capacity is ideal for preparing meals for more people. Health-conscious cooks: The built-in Air Fry feature is a major draw. Tech-savvy individuals: Those who appreciate the convenience of smart home integration. Anyone looking for a stylish upgrade: The Black Stainless Steel finish elevates kitchen aesthetics. Conclusion: The Samsung NE63A6751SG/AA electric range is a highly capable and visually appealing appliance that delivers on its promises. Its standout features like the large convection oven, integrated Air Fry function, and robust smart capabilities make it a strong contender for anyone looking to modernize their kitchen and cooking experience. While the cooktop requires diligent care and the air fry tray is often an extra purchase, these are minor points when weighed against the overall convenience, performance, and stylish design this range offers. It's a solid investment for those seeking a feature-rich and smart cooking solution.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644