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Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven for
Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven
4.4 out of 5 stars
stars
682 ratings678 reviews
  1. 5 stars70% (477)
  2. 4 stars17% (113)
  3. 3 stars4% (27)
  4. 2 stars3% (18)
  5. 1 star7% (47)

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Showing 11-20 of 678 reviews
Oct 20, 2021
Reviewer name: HS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent highly recommend

Excellent free standing stove with exceptional workmanship. Mainly my wife is satisfied. The only problem encountered could have been fatal for me and family was the Samsung technician connected my gas line improperly leaving a gas leak overnight. My local gas utility company corrected the problem the next day.

Helpful?6ZL7ZA25YLUU14221955644
Nov 27, 2025
Reviewer name: Th14
1 out of 5 stars
1 out of 5 stars review

Horrible

Please save your money and do NOT buy this oven. It seemed amazing from the looks of it and how much it can do but it is absolutely horrible. The stove top is not durable at all the very first time I used it just making eggs in a pan it has permanent scratch marks and strange marks up under the glass and I was very careful knowing this is a brand new stove. The oven is the worst part. It will burn everything!!! Good luck following a recipe. You will have to adjust the temp and time for everything you make. You never know how it will turn out. Recipes I've been making for decades I have had to change around to work with this oven. It upsets me every time I try to cook. Please do not waste your money and just get a regular oven.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from SEA Care

Hi there, We appreciate the time you took to let us know about your range concerns. Let us extend our help by providing the details you need. Here is a link to help you protect the cooktop. Please turn to page 26 (Protecting the cooktop) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf As for the temperature concern with the oven, please refer to the link below. Please note that there are hyperlinks you can click, which will give you additional information. Calibrate your oven's temperature: https://www.samsung.com/us/support/answer/ANS10006905/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151436532) when you message us so our team can retrieve your information. Thank you. -Camille

Oct 29, 2025
Reviewer name: Plookie
4 out of 5 stars
4 out of 5 stars review

Samsung double oven

[This review was collected as part of a promotion.] I really love this stove. I'm still getting to know it more everyday. The reason I gave it a 4 instead of a 5 rating is because sometimes when you open the top oven door it's hard to close. It's like the latch doesn't catch easily. Other than that I really like it

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Feb 27, 2026
Reviewer name: Kim4
2 out of 5 stars
2 out of 5 stars review

Double oven.

[This review was collected as part of a promotion.] I am not thrilled with this double oven. It does not cook on the bottom. I have to turn Mon the top and bottom oven to even attempt to cook the bottom of things. Pizza crust, rolls all have to be turned over to brown the bottom. I also bought a washer:dryer at the same time and my washer is already broke. It has been three weeks already and my service appt keeps changing. After waiting all day.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Apr 29, 2026
Reviewer name: Reenie
4 out of 5 stars
4 out of 5 stars review

Great extra features

Love the double oven feature and extra burner potions. Preheats fast and cooks fast

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Sep 11, 2026
Reviewer name: TJJJ
5 out of 5 stars
5 out of 5 stars review

Great looking Stove

Had the new gas about a month with no problems works excellent. Love the double door feature built-in clock and and monitor on the Wi-Fi connection to the internet.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jul 6, 2026
Reviewer name: Chick
5 out of 5 stars
5 out of 5 stars review

Love it

love it love the double slit door fun to bake broil and roast

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Dec 18, 2023
Reviewer name: JohnF
1 out of 5 stars
1 out of 5 stars review

Horrible delivery due to it being oursourced

I ordered this stove on 11/23, and it was noted that it would be delivered by 12/4. On 11/28 I received an update that my order was shipped. On 12/11 I received an email that it was scheduled for delivery on 12/12. On 12/12 it was delivered; however, it was damaged when it was being unloaded from the truck. I was told on two different calls that the replacement stove would be delivered on 12/18. On 12/15, I was informed that my scheduled delivery would be on 12/27. I called back very upset, expressing the need for them to deliver it on 12/18 as promised on the previous calls. Now, I’m informed that it will be delivered on 1/8/2024. Sam’s Club outsources its delivery to RXO. And RXO absolutely does not care about customer service. Once RXO receives the product, it takes them about two weeks before they will schedule the delivery of the product. If you need the product within a couple of weeks, you need to get it from somewhere else. I’ve been a very active Sam’s Club member since 1988 and have NEVER been so frustrated. Had I not just renewed my membership, I am not sure I would have based on this horrible experience. Assuming nothing goes wrong, it will take 46 days to get my stove.

Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung

We understand your frustration with your overall experience with the range delivery, JohnF.For further assistance with the delivery of the replacement unit, please get in touch with our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 am - 11:00 pm EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store.Thank you!-Angelica

Feb 5, 2023
Reviewer name: GM 2818894182
1 out of 5 stars
1 out of 5 stars review

After four months use is color is rusty

After 4 months top of black color is look ugly rusty. I try to contact Samsung customer service they are not except and warranty I. I have pictures which I showed to Samsung costumer service supervisor he didn’t except any complaint here is no any option to sho pictures before but Samsung range think about it

Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung

Greetings!We appreciate your review of this Samsung range model. Samsung products have a warranty that protects against manufacturing defects in materials and workmanship.We also offer Samsung Care+ which can be added to eligible appliances that would offer you the ultimate peace of mind when it comes to your appliances. I have shared the link to this model's warranty details. Please access the link for the coverage of the warranty. https://www.samsung.com/us/support/service/warranty/NX60A6711ST/AAShould you need assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1145441697 to help our team pull up your information.Leo

Jan 19, 2023
Reviewer name: Jim59
5 out of 5 stars
5 out of 5 stars review

Great features on the.double oven

[This review was collected as part of a promotion.] I bought this about a month ago and really like this range. The double oven is easy to use and easy to clean. The stove top is very versatile and the included griddle is perfect. I made an incredible mess the first time I used the oven. The steam clean feature and self cleaning feature worked perfectly to fix my mistake.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644