[This review was collected as part of a promotion.] Love this range.. fact that can use the top smaller oven separately is perfect !! Use that feature often.. the technology is updated but not difficult.. only negative comment is top requires vigilant care

[This review was collected as part of a promotion.] We had the same range but electric, my wife mentioned she liked gas better. She was out of town over Christmas, I had previously purchased the range and had it in storage, when she was away I installed it. When she got home and noticed it she said, “What did you do to my range “, all I said was I upgraded it.

Excellent free standing stove with exceptional workmanship. Mainly my wife is satisfied. The only problem encountered could have been fatal for me and family was the Samsung technician connected my gas line improperly leaving a gas leak overnight. My local gas utility company corrected the problem the next day.

I have an older duo flex oven with the lower drawer is a warmer drawer. I have been wanting to change it for newer features but hate you keep using that lower drawer for storage. I love my current stove and will wait until that lower drawer returns to a warmer drawer for a future purchase. I hope buyers enjoy the duo flex as much as I do.

[This review was collected as part of a promotion.] I am not thrilled with this double oven. It does not cook on the bottom. I have to turn Mon the top and bottom oven to even attempt to cook the bottom of things. Pizza crust, rolls all have to be turned over to brown the bottom. I also bought a washer:dryer at the same time and my washer is already broke. It has been three weeks already and my service appt keeps changing. After waiting all day.

I have propane and my range was converted when installed. However, the range takes 40 minutes to preheat to 350 and cannot reach 450 within 60 minutes. The issue is that the oven vent (near the back burners) releases excessive heat, which results in the oven taking an extended amount of time to preheat. I have a digital thermometer and it read 230 degrees at the oven vent while I was trying to preheat the oven. With this much heat loss during the preheat, there is no wonder the oven takes so long to get to temp. I feel this must be a defect in the range. I purchased my range 1.5 years ago, but have only had it installed for three months. My warranty is out of date now. I'm so disappointed in this appliance.

I wish I would have reseached a little more. I purchased this with what I thought was a 3 year extended warranty on top of the 1 yr manufacturer. So when all my knobs started cracking becuase the heat when you use the oven is SOOOOO hot you can barely touch the knobs, I reached out, they explained it was only two more years on top of the 1 year manufacturer, which is the worst ever! They argue with you about it, I told them they are truley a horribel service company. Make a better product and honor a full 3 year extended warranty.

After 4 months top of black color is look ugly rusty. I try to contact Samsung customer service they are not except and warranty I. I have pictures which I showed to Samsung costumer service supervisor he didn’t except any complaint here is no any option to sho pictures before but Samsung range think about it

Bought a Samsung range had it installed. At a camp while under construction 2 year later we moved in notice a odd smell. Had propane lines tested no leaks. Smell didn't go away. 3 years I turn off gas to stove smell is gone. Pond more investigation center burner was leaking called Samsung got the run around. Never will I buy another Samsung product

I ordered this stove on 11/23, and it was noted that it would be delivered by 12/4. On 11/28 I received an update that my order was shipped. On 12/11 I received an email that it was scheduled for delivery on 12/12. On 12/12 it was delivered; however, it was damaged when it was being unloaded from the truck. I was told on two different calls that the replacement stove would be delivered on 12/18. On 12/15, I was informed that my scheduled delivery would be on 12/27. I called back very upset, expressing the need for them to deliver it on 12/18 as promised on the previous calls. Now, I’m informed that it will be delivered on 1/8/2024. Sam’s Club outsources its delivery to RXO. And RXO absolutely does not care about customer service. Once RXO receives the product, it takes them about two weeks before they will schedule the delivery of the product. If you need the product within a couple of weeks, you need to get it from somewhere else. I’ve been a very active Sam’s Club member since 1988 and have NEVER been so frustrated. Had I not just renewed my membership, I am not sure I would have based on this horrible experience. Assuming nothing goes wrong, it will take 46 days to get my stove.