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Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven for
Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven
4.4 out of 5 stars
stars676 ratings672 reviews
  1. 5 stars70% (475)
  2. 4 stars17% (112)
  3. 3 stars4% (27)
  4. 2 stars3% (18)
  5. 1 star7% (44)

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Showing 111-120 of 672 reviews
Apr 3, 2023
KSMnATL
1 out of 5 stars review

Dangerous Knobs on this Range

The knobs on this range are defective and it leaves you in a dangerous situation. A mechanism inside the knob broke and it looked like it was off by looking at the position of the knob, but gas was actually on and I couldn’t get the gas on that particular burner to turn off. The knob was just turning and turning. Gas had been on for over 2 hours and I didn’t know it. I figured it out because my entire house smelt like gas and I could hear the gas seeping out of that burner. It resulted in the Fire Department being called and 4 houses around me had to be evacuated.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Customer Care

Hi There, We appreciate that you raised this range experience. We recommend immediately calling your gas supplier from a neighbor's phone if there is a gas leak. Do not call from your phone. It is electrical and could cause a spark that could ignite the gas. Natural gas is actually odorless (and tasteless and colorless), but gas companies add an odor so that you can be alerted when gas is in the area. Gas smell from Samsung range: https://www.samsung.com/us/support/troubleshooting/TSG01001945/ I have shared the model's user manual to get more information about when "You smell gas" on page 45 and page 9 about "Gas Safety" for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf We would like to speak to you directly to determine how we can effectively assist you, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145655160, to help our team pull up your information. Have a great day! ^Chrystel

Jan 7, 2022
Daninj
5 out of 5 stars review

Amazing stove!

[This review was collected as part of a promotion.] I’m not sure what I love more the double oven feature, the built in air fryer or the whole stove top! We have been cooking up a storm and trying this baby out and love every thing about it. Great choice and great price . The Wi-Fi and easy preset buttons make it super simple to cook your meals with little effort. I think my favorite feature is that it can be a whole oven or a double oven. It also has easy to use presets for cleaning. By far my favorite appliance!

Review from The Insiders
Helpful?6ZL7ZA25YLUU14221955644
Jul 14, 2021
Iowa2nj
5 out of 5 stars review

YOU CAN CONTROL FROM AN APP!!

[This review was collected as part of a promotion.] This is the coolest range we have ever had. I can actually turn it on to preheat before cooking FROM MY LAZY BOY IN THE FAMILY ROOM!! The APP that you can connect to it is amazing! Keeping up with today's technology for sure!

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jan 7, 2022
RanchOnPen
4 out of 5 stars review

Personal Cooker Work Just Got Easier

[This review was collected as part of a promotion.] Even though the delivery process was bumpy, I am overall happy with the oven and its multiple capabilities. I was impressed with the air fryer feature and its ability to produce high heat. Being able to control the oven with the Samsung Smartthings feature is terrific. Now I am able to lower the temperature of the oven while I am watching the game. Since I do personal chef work I was disappointed with the interior size of the ovens. I was hoping there would be more room. However, I am overall happy with the new improved oven. The griddle in the center makes cooking multiple dishes very easy.

Review from The Insiders
Helpful?6ZL7ZA25YLUU14221955644
Jun 28, 2021
tostsi
5 out of 5 stars review

The best overall

[This review was collected as part of a promotion.] I bought about two months ago and I just love it. It cooks my food to perfection I love the oven and the cooktop. I love the easy clean-up. Every time I cook the wifi on my phone lets me know when my oven is done pre-heated and when my food is done. This is the best range I have ever had.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Aug 20, 2023
Osa Hyskaris
5 out of 5 stars review

Awesome Oven and stove!

[This review was collected as part of a promotion.] Nice design and unique features. The dual oven feature is great for cooking small and large meals. I love that I don't have to heat the entire thing for something like a pizza. Was pleasantly surprised by the griddle that came with it. Definitely non stick and heats up evenly. Looking forward to cooking for the holidays!

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Sep 30, 2024
MooseRox
4 out of 5 stars review

Um Samsung duh. 😜

[This review was collected as part of a promotion.] I bought this recently and unfortunately it will not be delivered to us until towards the end of October. However, I am thoroughly excited about all of the features that one busy family, let alone Mama that can use to my benefit as a full time working gal. My husband is on this joy ride as adults with me for this product as we have needed this upgrade for a hot minute now. We have utilized the basic contractor preferred stove oven combo and it's taken it's last dump. Anywho, we chose this because of the double oven feature, the ability to use instantly without preheating. More over, excited to use the griddle feature without having to bust out more appliances or go outside and use our Blackstone, especially during Kansas winters when it snows like crazy or during the summer and we all have swamp rear end or arm pits. If you're good with that I'll support you from the comfort inside my own home. Let's not overlook the great feature of the Wifi and Smart enabled features that allow my husband and I to be full time working kick ar-se parents. We have Samsung everything already and I mean everything basically, with the exception of Washer and Dryer and refrigerator (just wait, it is going to happen). My point is with our Samsung phones, tablets, etc. we can synchronize all of our products to make for a more fluid process for our family. I will update my review once we get thoroughly integrated with our new appliance.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Jan 21, 2023
Vincent
5 out of 5 stars review

Better than we expected!!

[This review was collected as part of a promotion.] The double oven is amazing. I love making pancakes on the griddle. The only thing we don't like is it is slightly difficult to read the range dials, we have to turn on the overhead microwave light to see it perfectly. The air fryer is used most of all. We love the way it cooks.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
Nov 17, 2021
Tawania
4 out of 5 stars review

Great gas range

[This review was collected as part of a promotion.] Thus gas range is great. Beautiful stainless steel finish, digital settings, wide array of functions such as no preheat air fryer, different burner power levels, and an amazing self cleaning capabilities. Very easy to clean.

Review from The Insiders
Helpful?6ZL7ZA25YLUU14221955644
Nov 21, 2024
Jlmcgee
1 out of 5 stars review

Thought it would be awesome

Paid extra money for this product because of features. It took about 6 months for it to start throwing codes. When this happened the oven would stop. I noticed it would happen when I used the back eyes, so I avoided these. Hard to cook big meals like this. Had to finish many meals on out grill. Because of this experience, I will no longer purchase samsung appliances. I have had no issues with my fridge.

Review from Samsung US
Helpful?6ZL7ZA25YLUU14221955644
reply from Samsung Care

Hi Jlmcgee, We can feel your dissatisfaction with this range. We are here to help you. We recommend checking the resources below for steps to take when the range gets an error code. Please select the type of error you are getting and kindly follow the steps given. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshoot/TSG10003529/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147711148), and it will help our team pull up your information. ^Rodel