It's ONE-derful to hear your dogs are enjoying their meals with us! We're delighted to get such high praise from you, and we're proud to have you all as members of the family! - The ONE Team

It’s great to hear you found the ONE recipe to help keep your pets healthy and happy. Thanks for your support! – The ONE Team

Thank you for bringing this to our attention. We're really sorry to hear that you received your orders damaged. We want to assure you that this is certainly not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to learn more about your experience and further assist you. Please kindly call us at 866-787-4621 (866-PURINA1). We're available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The ONE Team