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Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView

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Showing 81-90 of 677 reviews
May 20, 2022
Ice Needed
1 out of 5 stars review

Verified Purchase

Ice Ice crazy

Bought a few months ago and the ice maker has been nothing short of maddening. Forget the long amounts of time wasted on getting help over the phone and through chat. The ice maker has made my life miserable. The repairman was a week wait, he came in and said they have had tons of issues with these and simply replaced it. Of course the new one is no better. I have to reset the thing just to get it to turn over and dump the 8 small cubes.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer

Jul 11, 2023
Jdan07
4 out of 5 stars review

Verified Purchase

Overall good purchase

I bought this refrigerator as my first owned and not just apart of a rental unit and it did not disappoint. I love the design. I love the knock feature and I enjoy the crafted ice. I will say the only disappointment I had is that the ice spheres do not look quite like they should. Not as clear as advertised or as round sometimes. But other than that it is a great purchase.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Aug 28, 2022
Waitamin06
5 out of 5 stars review

Verified Purchase

I bought about a month ago and I love it! The different Ice options are great I personally love the chopped ice! It is spacious the things kept on the door stay as cold as the stuff on the shelves. Not to mention I can knock on the front of the door and look inside to see if I want something in there rather than stand there with door open.And this can connect to app where I can control the temperature of fridge make craft ice right from my couch

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 9, 2023
Lg qthin
1 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] It took almost 3 months and now i have frost built up in the freezer..its terrible..and the repair guy was rude, it like he didn't want to be here fixing my door which is still not working properly..

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Customer Care

At LG, we take all customer concerns seriously, and we are committed to addressing and resolving any issues that arise. To help us better understand and address your concerns, we kindly ask that you contact us directly by sending us a private message on Facebook or Twitter using @LGUSSupport, and it would be our pleasure to go over some other available options to resolve your concerns. Furthermore, we'd like to apologize for the rude encounter that you experienced with the technician who came to your home. This is not the level of service we aim for. We'll be waiting to make things right for you. ~Tanisha

Nov 15, 2022
LukeM24
1 out of 5 stars review

Verified Purchase

Worst Fridge I've Ever Purchased

This fridge is a terriblly designed product. I have now had 2 of the bins that are behind the door completely fail and fall off. The first time it happened, it shattered one of my glass shelves inside the fridge, breaking that drawer as well. I also ended up losing about 20 of my bottles of miscellaneous condiments that were stored in the shelf as well as an entire drawer full of fruit. The only decent thing about this fridge is the ice balls, especially since you will need to drink heavily after this fridge continually fails to do its job.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 1, 2023
RicoOO7
5 out of 5 stars review

Verified Purchase

This Fridge is the Best Buy for the Money

[This review was collected as part of a promotion.] Having used the refrigerator for a couple of months I am so pleased with the space, design, and total performance of LGs refrigerator. With the double door design the ice maker is in the freezer section which makes logical sense but my previous refrigerator (US brand) the ice maker was in the cooling section making ithe ice maker subject to failure, excess lowering of temperature in the cooling section to make ice, etc. Not only this design but also the LG simplistic design in both sections of the two door fringe slows excellent lighting, allows easy storage, easy inventory verification etc. The outside design is a plus as well. The special craft ice maker is another wow for this machine. LG must have had the right designers on this piece of equipment. Hooray!!!

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
reply from LG Social Media

Thank you so much for taking the time to leave us a 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Jun 1, 2023
ZanMan007
4 out of 5 stars review

Verified Purchase

Great refrigerator! Some issues, though

I really like our new refrigerator. It works really well, but sometimes, I wish the door would get cooler. It's not as cold as on the shelves. And the craft ice maker is having some trouble. When it tries to 'dislodge' the newly-made craft ice, the unit clanks for about a minute, and then drops the ice. I've put in for a service call regarding this. But I really love this fridge overall. Would still recommend to others. (Would not get the see-through door, though).

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Nov 16, 2022
William F
5 out of 5 stars review

Verified Purchase

Great Fridge

[This review was collected as part of a promotion.] We really like this refrigerator. It seems extremely well made, sturdy and has great features. Cosmetically, it looks great in our kitchen. We have been Whirlpool customers for 2 decades, but we plan on buying LG products moving forward

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
May 17, 2023
Golfplayer3rd
5 out of 5 stars review

Verified Purchase

Perfect device

I have had this product for a month now and it is super. The design is very sleek and the features it offers are incredible. The round ice is great for drinks and the see through door helps cut back on wasted energy. The LG ThinQ app is just another great feature to have when you want to be able to control your unit from anywhere.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101
Oct 6, 2022
lrona104
4 out of 5 stars review

Verified Purchase

Great enormous fridge

This fridge was purchased more as a want than for anything else. I love the craft ice. I love the view in window feature where you can either just look through or tap the screen to turn on the light. There is a ton of room in both the freezer and fridge portion and it is nice and classy looking. Not exactly fingerprint resistant like it says, but I still love it anyway.

Review from lg.com
Helpful?3MYQDTK4PY0914183524101