Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 27 cu. ft. Side-By-Side Refrigerator with InstaView for
LG 27 cu. ft. Side-By-Side Refrigerator with InstaView
3.9 out of 5 stars
stars
707 ratings707 reviews
  1. 5 stars55% (386)
  2. 4 stars18% (126)
  3. 3 stars8% (60)
  4. 2 stars5% (34)
  5. 1 star14% (101)

Member photos

Sort by |
Showing 71-80 of 707 reviews
Sep 22, 2022
Reviewer name: RobertoV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My first LG

I purchased this unit out of sheer excitement to have this particular model in my kitchen. All of the features are advanced and app friendly. It is roomy and very appealing to the eye. I am proud of my purchase and hope it will serve me well for many years to come.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Jul 2, 2023
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy !!!

Bought this refrigerator because I had the washer machine and dryer which is very good. The craft ice maker went out in less than 6 months had to have it repaired. The repair guy told me this is a persistent problem and it's a design flaw if I knew this before hand I would have not purchased so disappointed.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

Hello there, Will. Thank you for reaching out to us about the craft ice maker. We're sorry to hear you're having an issue with your craft ice machine. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. ^Jolly

Oct 4, 2022
Reviewer name: SWMICH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Large fridge section and slick look!

[This review was collected as part of a promotion.] We have had the LG fridge for two weeks. There are mostly positives. We really like the slick, modern look. It blends well with our other non-LG appliances. The refrigerator side is very large and well lit. The freezer is smaller than our previous side by side, but it’s good. The craft ice is a great addition. The fridge pushes all the way to the wall due to the unique way the cord exits at the top. Lastly for the goods, it is super easy to clean on the front. Frustrating parts are just the inability to move the fridge bins (which mechanically makes sense due to the interior configuration), no butter/cheese drawer, and mostly only shelves in the freezer section instead of bins that can store more. The ice maker does take time to produce ice, but the craft ice supplements well. Overall, we love it.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Nov 2, 2023
Reviewer name: Coy3388
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Fridge!!!

I bought this about a mouth ago and its a great fridge. love the craft ice maker and the easy access door on the front which allows me to grab drinks or other things without letting too much of a cold air out and I love that the handles are inward instead of sticking out to save room.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Customer Care

Hi there. We're blown away by your kind words! It really is a great product. We assure you that your review considered and does go notice. Thanks for choosing LG! ^Cris

Oct 8, 2022
Reviewer name: LatrinaRNCHPN
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible Product

[This review was collected as part of a promotion.] I had this refrigerator in my home less than 3 wees and it stop getting cold. LG service had repairer come in and replaced th compressor on the refrigerator. After a day the refrigerator is still not working. I have been without a refrigerator for over 1 month and it is brand new. I am not happy with refrigerator or LG service.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 5, 2022
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Refrigerator

[This review was collected as part of a promotion.] I have been waiting to call customer service. One thing is there were several dents in the doors I would like to get taken care of. The other issue is the ice maker hangs up and you have to tap the holder to get it dropping again. I like the visual see through glass along with the craft ice. The drawers should have the handles at the top instead of on the bottom so basically your almost reaching for the floor.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Sep 21, 2023
Reviewer name: CAH22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Design and Features

[This review was collected as part of a promotion.] I love my new LG refrigerator. The side-by-side design is great and functional. I also like the lighting inside when the door opens. Plenty of space and the shelves are easy to clean. The smart refrigerator is great! Very happy with the purchase!

Review from lg.com
Helpful?4SESO4BN9O7614183524101
Aug 9, 2023
Reviewer name: Lind2580
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this frig!!

[This review was collected as part of a promotion.] We bought this refrigerator a couple of months ago and we just love it! Our last frig had so many issues with the ice maker freezing up and so far that hasn't happened. The round ice cubes have been a fun addition. The space in the frig and freezer are both great. In general, it runs pretty quiet. The ice maker is very loud when it drops the ice, but I guess that is expected.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
May 15, 2022
Reviewer name: Chaz8888888888
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Features not working

Since day one this fridge did not work correctly. Keeps locking out features like ice maker and even getting water. Only makes 3 craft ice balls at a time and it takes a week for that to happen. If you want to use the features in the morning you have to do a reset every time it’s ridiculous. I will never buy LG items again.

Review from lg.com
Helpful?4SESO4BN9O7614183524101
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, ^Sandy

May 12, 2023
Reviewer name: KPuglia
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love it So Far!

I bought our new fridge when our old one went out in November. I was hesitant to get another LG because the other one had many problems. However, it was in stock and I liked the features. Other than the craft ice maker going out within 6 months, we have been pleased.

Review from lg.com
Helpful?4SESO4BN9O7614183524101